Hotels with Pool & Resorts in Playa del Carmen from NZ$96

"Very clean, great activities , good food , staff speak good English, I really have no complaints about this location and iv travelled to multiple resorts. I will be coming back. "

"good staff in the whole hotel the whole time i was there "

"Entire stay was great, rooms were clean and beautiful. Food was great no matter where you ate. Service was great. Lots of options for food and drinks and always something going on to check out and keep busy or just relax at the pools! Only downside was the lack of beach but there was lots of pools! Would go again!"

"Beyond amazed at how amazing this resort was. Amazing food options, the parks are an experience one cannot miss out on, and the nicest staff around. The resort was clean, fully loaded with all you need - literally all you need. Thank you Xcaret Mexico for being so amazing. "

"We found the resort to be top notch in every area. Staff was attentive and friendly. "

"It’s a beautiful property with a modern feel. The room was spacious and very calming, nice bed. The all-inclusive food at the Mexican restaurant was excellent. Buffet breakfast very good. One of the servers and service the 1st night was below average (I reported it). The 1st morning I was awakened with a phone call at 9am (?!) by the concierge woman, offering me her services and help. This was completely inappropriate. They also run shuttles to their sister hotels with beaches. DO NOT go to Coco Beach. It’s ugly, and the environment is very downscale. The Playacar hotel partner is much nicer, and the beach is beautiful. Note that both sister properties have children. Also they’re 3 1/2 star hotels while Reef 28 is 4 1/2 stars. Go for the beach, but otherwise know they are lower-quality hotels."

"Loved our stay here. Highly recommend booking a massage on the beach! "

"This was our second stay here. It has improved noticeably in the last few years. Good value for money and probably the best place to stay in Playa. "

"We stay at this property twice a year. Excellent, well-maintained property providing exceptional value. The small beach cove provides calm water year-round. The pools are about 4 feet deep and so they heat up nicely on sunny days. Food is wonderful with many choices including 3 buffet restaurants and 5 private dining restaurants. The Expedia building is centrally located near the quiet pool. I ask and within a few minutes someone is there to help. "