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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Fives Downtown Hotel & Residences sits in the heart of the city, offering a sophisticated urban escape. Travelers can relax at the Vassa Spa, dine at two distinctive restaurants, grab coffee at the on-site shop, or take in city views from the rooftop terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Pet-friendly
The current price is NZ$266
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Designer toiletries
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Terrace
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Private outdoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Sofa bed
2 bedrooms
Premium bedding
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Highlights

Individually decorated
Private outdoor hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
2 bedrooms
Premium bedding
  • 96 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • 106 sq m
  • Sleeps 6

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

Highlights

Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.4 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Pollos El Pechugon - ‬1 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel near Quinta Avenida
Located close to Central Square and Quinta Alegría Shopping Mall, The Fives Downtown Hotel - Curio Collection by Hilton provides a swim-up bar, a poolside bar and a corner/local shop. Indulge in a manicure/pedicure, a body scrub and a body treatment at Vassa Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with a swim-up bar
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a front desk safe
  • A 24-hour front desk, concierge services and smoke-free property
  • A banquet hall, 1 meeting room and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 133 individually decorated rooms boast thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, microwaves and coffee/tea makers

Similar properties

Exterior
Hyatt Centric Playa del Carmen - Downtown House & Beach House
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 156 reviews
The price is NZ$351
includes taxes & fees
17 Nov - 18 Nov
Hyatt Centric Playa del Carmen - Downtown House & Beach House

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 22 for adults and from USD 12 for children
  • Self-parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on 22 Nov 2025 start from NZ$261.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Downtown Hotel - Curio Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Fives Downtown Hotel - Curio Collection by Hilton?

Self-parking is available for USD 19 per night. Valet parking is available for USD 19 per night. Limited spots are available.

What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Downtown Hotel - Curio Collection by Hilton?

Checkout is at noon. Late check-out is available for a fee.

Where is The Fives Downtown Hotel - Curio Collection by Hilton located?

Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Central Square and Quinta Alegría Shopping Mall. Mamitas Beach and Xcaret Eco Theme Park are also within 6 mi (10 km).

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The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 678 reviews
Rating 8 - Good. 156 out of 678 reviews
Rating 6 - Okay. 49 out of 678 reviews
Rating 4 - Poor. 26 out of 678 reviews
Rating 2 - Terrible. 35 out of 678 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Wei min

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 1 night in Oct 2025

6/10 Okay

cory

Disliked: Amenities
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Patrica Costello

Liked: Cleanliness, staff & service
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the fives….
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey Robert

Liked: Amenities
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 4 nights in Jun 2025

10/10 Excellent

Elan Jannell

Liked: Staff & service
Perfect location the warmest staff definitely will be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great … nice property trendy place to stay at in the midst of the party downtown
Stayed 4 nights in Dec 2023

10/10 Excellent

RAMON

Liked: Staff & service, amenities, property conditions & facilities
A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
Stayed 3 nights in Aug 2024

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best roof top in Playa del Carmen
Stayed 1 night in Sep 2024

6/10 Okay

mitchell

Disliked: Property conditions & facilities
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
best location
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

10/10 Excellent

Hilda Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the roof pool and the restaurant at the roof top
Stayed 3 nights in Jun 2022

8/10 Good

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing rooftop pool and bar. I recommend rooftop restaurant too.
Stayed 4 nights in Aug 2022

8/10 Good

karen

Liked: Cleanliness, staff & service
Nice hotel. Good roof top for people 50 or less I’d say.
Stayed 5 nights in Jan 2023

10/10 Excellent

Quanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 4 nights in Nov 2023

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Staff & service, amenities
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
Stayed 5 nights in Dec 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
It was very noisy… music till midnight
Stayed 4 nights in Jul 2024

10/10 Excellent

Mai Houa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons - super slow elevators and rooftop main pool never had open lounges. PROS - a block from 5th ave, less than 2 blocks from ADO station, one of the few hotels with decent size infinity pool and rooftop hot tub.
Stayed 3 nights in Apr 2024