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Hotel Indigo Playa Del Carmen by IHG

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxury hotel near Quinta Avenida

Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Indigo Playa Del Carmen by IHG provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Mayan Bistro, the on-site bistro. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$219
includes taxes & fees
7 Sept - 8 Sept

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a round wooden stool, and a walk-in closet.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a large bed, bedside tables, a sofa, and a patterned rug.

Premium Room, 1 King Bed, Balcony

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, bedside tables, a desk, and a view of the outdoors.

Standard Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a wooden headboard, a built-in desk, and a walk-in closet.

Standard Room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony, Corner

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Terrace

A hotel room with two beds, a desk, and a chair.

Premium Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a large bed, a view of the ocean, and a balcony.

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a wooden headboard, a built-in desk, and a walk-in closet.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a bedside table with a phone, a hanging light fixture, and a view of the outside balcony.

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Ocean View, Corner

A hotel room with a large bed, a view of the ocean, and a balcony with outdoor furniture.

Premium Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

A hotel room with a bed, a nightstand with a telephone and a power strip, and a textured wall.

Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, Hotel Indigo Playa Del Carmen by IHG is near a train station and near theme parks. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Looking to get your feet wet? Water tubing and swimming adventures can be found near the property. Visit our Playa del Carmen travel guide
Map
1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.3 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Chez Céline
    4 min walk
  • Club de la Cerveza
    6 min walk
  • Ah Cacao Chocolate Café
    4 min walk
  • La Vagabunda
    1 min walk
  • Señor Frogs
    2 min walk

About this property

Hotel Indigo Playa Del Carmen by IHG

  • Luxury hotel near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Indigo Playa Del Carmen by IHG provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Mayan Bistro, the on-site bistro. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
    • Continental breakfast (surcharge), valet parking (surcharge) and a lift
    • 2 meeting rooms, a water dispenser and luggage storage
    • A nature reserve, a 24-hour front desk and a ballroom
  • Room features
  • All 83 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • 55-inch Smart TVs with cable channels
    • Wardrobes/cupboards, recycling and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (MXN 400 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mayan Bistro

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,314 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 2025
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per accommodation, per night, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 300 per person
  • Valet parking fee: MXN 400 per day (in/out privileges)
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 500 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 008-007-007871/2025

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Indigo Playa Del Carmen by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Indigo Playa Del Carmen by IHG?

As of 25 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Playa Del Carmen by IHG on 7 Sept 2026 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Playa Del Carmen by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 5000 per stay and a fee of MXN 500 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Indigo Playa Del Carmen by IHG?

Valet parking is available for MXN 400 per day.

What time is check-in at Hotel Indigo Playa Del Carmen by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo Playa Del Carmen by IHG?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Indigo Playa Del Carmen by IHG located?

Located in Gonzalo Guerrero, this luxury hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mile (2 km).

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