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Aparthotel

Playa Palms Beach Hotel

4.0 star property

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Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Private kitchen

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse

Penthouse

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About the area

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    3 min walk - 0.3 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Aldea Corazón
    4 min walk
  • Calle 12
    2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    4 min walk
  • Mandala
    2 min walk
  • La Caprichoza
    3 min walk

About this property

Playa Palms Beach Hotel

A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 981 out of 1788 reviews
Rating 8 - Good. 497 out of 1788 reviews
Rating 6 - Okay. 168 out of 1788 reviews
Rating 4 - Poor. 62 out of 1788 reviews
Rating 2 - Terrible. 80 out of 1788 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

shelley d

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great one bedroom suite with a view of the ocean through the palms. Staff were pleasant and very helpful. A great stay, within walking distance to 5th Avenue and shopping. Fabulous pool, small beach with fantastic view of the ocean. Swimming beach nearby.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, great location, clean rooms. This was our second visit there we will be back. They would’ve received excellent, except for our breakfast weren’t delivered correctly
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are very helpful and friendly. Hotel is right on the beach. Hotel is far enough away from the night life so not much noise. This is not an all inclusive, you can order breakfast for $10 us cold meal or $15 us per person for a hot meal. The restaurant next door is very accommodating, you can order and they will bring it right to your room or beach , we used them several times, great food!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Paul

Small clean property with great staff and safe
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, check-in, communication, listing accuracy
The location for fish and the area 10, guy with the stash great reception
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness
Lovely, small boutique hotel. Close to everything. Staff were very helpful. Something that surprised us, was only given two coffee pods for our four day stay. No complimentary tea. Otherwise, a pleasant stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, check-in, communication, listing accuracy
Room was great. Had everything we needed. The water jug with dispenser was a great touch. Location was very close to 5th ave..only a two minute walk. But far enough you don’t hear all the noise. Would stay here again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
I LOVED this hotel once I moved to the 2nd floor.. Definitely worth the upgrade! The room, space, views, accommodations, and location to everything is great… however, that particular few blocks is kind of dark and secluded at night and there’s not really any type of access to a swimming beach from the hotel.. it’s about about a 4 minute walk to a nice beach..but I would definitely come back here! Staff was great! Gracias Alfredo!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just far away enough from the nightlife where you can’t hear them, location can’t get much better
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Narmina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room as well as hotel common area kept very clean. Staff were fantastic, very helpful. Fast wifi and good a/c Overall very happy staying here Would definitely stay again
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bendhiba

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms could use a bit more of love. Great staff and perfect location though.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless great studio with a balcony providing amazing ocean views. Staff was fantastic, location was perfect, super close to 5th avenue but far enough away so sleep wasn’t disturbed. Small private beach with loungers and umbrellas. Will stay here again!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities, communication
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my 3rd stay at the Playa Palms Beach Hotel. I love its boutique style, clean, ample sized rooms and its close proximity to the lively nightlife and restaurants but tucked away quietly on a "very" small beach. I also enjoyed having my daily breakfast, always delivered on time, on my private patio/balcony overlooking the ocean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, check-in, communication, listing accuracy
We had an incredible stay here! This beautiful little beach hotel really has everything but a bar (which you wouldn’t really want anyway with so many within 2 min walking distance). Our room was very clean, equipped with everything you’d expect from a more premium 4-star experience. The staff were also amazing. Super friendly and helpful, they provided tons of recommendations for food and nightlife that we really enjoyed. The room’s ocean and beach view was great, especially from the patio where they bring continental breakfast to the room each morning. On its own the breakfast is awesome but my wife and I split one of the entree options - 100% worth doing especially for the price. All in all, we couldn’t be happier with the stay here. 5/5 across the board.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent. Room was clean and comfortable. Location, location location! Will stay here again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sriharsha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are clean, good location to hangout near by. Parking needs to be figured out during day
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great. Clean. Plenty of hot water. View and balcony with the hammock were wonderful. It’s just sad to see how eroded the beach is now and how much algae there is. Great location. Very walkable. Staff friendly and helpful. Thank you. Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, property conditions & facilities, communication
The staff are super lovely and the rooms are extremely clean. This is a special property that is a little older but quaint and special. It’s well-maintained and offers a quiet getaway from a very busy entertainment area. While on the property, you can barely tell
Stayed 7 nights in Dec 2025