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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, the turquoise ocean meets soft white sand beaches. Guests can book rejuvenating spa treatments or join beach yoga sessions, with water activities like rowing, canoeing and sailing available for adventure seekers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
The current price is NZ$765
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • 28 sq m
  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • 28 sq m
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(36 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Pool View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior with Pool View

  • 28 sq m
  • Sleeps 4
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About the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.4 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Playacar Golf Club - 11 min walk - 1.0 km
  • Mayan Ruins of Playacar - 18 min walk - 1.5 km
  • Xaman Ha Aviary - 7 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬1 min walk
  • ‪Bar Arrecife - ‬14 min walk
  • ‪rosa roja - ‬6 min walk
  • ‪La Terraza - ‬1 min walk
  • ‪Turquesa - ‬8 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

All-inclusive family-friendly property near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace and a garden. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a Swedish massage or aromatherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include scuba diving, beach volleyball and rock climbing. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools, along with sunloungers
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Coffee/tea in reception, a banquet hall and concierge services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 604 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with premium channels
  • Balconies, mini fridges and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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8.4 out of 10, Very good, 1,004 reviews
The price is NZ$854
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on 19 Dec 2025 start from NZ$760.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self-parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, kayaking, sailing and more.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront property is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1008 reviews
Rating 8 - Good. 279 out of 1008 reviews
Rating 6 - Okay. 156 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dino

Liked: Cleanliness, amenities, property conditions & facilities
The was spotless, the staff very helpful when needed, and courteous, staff were constantly cleaning,
Stayed 7 nights in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 6 nights in Nov 2025

8/10 Good

Irene Evangelio

Liked: Property conditions & facilities
Love the beach!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente HOTEL

10/10 Excellent

DIANA

Liked: Amenities
Todo excelente 👌
Stayed 3 nights in Nov 2025

10/10 Excellent

Anaid

Liked: Cleanliness, amenities, property conditions & facilities
This is our 2nd time staying at this beautiful resort, we loved our pool side waiter Antonio he was so attentive great hospitality great person to communicate, he was simply awesome and welcoming since day 1. The buffet was awesome, our second experience is making us plan a third trip back to Viva Maya!
At the beach
Beautiful plant life at the resort
Within the resort
Stayed 5 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good entertainment - amazing shows and games throught the day. Live music lots of nights. Clean. Great beach. Friendly staff all around. Good food
Stayed 8 nights in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Amenities and the pure relaxation, except for dance music during yoga :(
Stayed 4 nights in Oct 2025

10/10 Excellent

Chin kang

Liked: Cleanliness, amenities, property conditions & facilities
Room is always clean when I get back and nicely done
Stayed 8 nights in Oct 2025

8/10 Good

clifford thomas

Liked: Cleanliness, amenities, property conditions & facilities
nice beach,great all inclusive. gym archery
Stayed 4 nights in Oct 2025

10/10 Excellent

Elsa Patrisya

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine!
Stayed 4 nights in Oct 2025

8/10 Good

Riley Ronald

Liked: Staff & service, amenities, property conditions & facilities
Wish the pool bar was open for at least 1 day of my 7 nights there.
Stayed 7 nights in Oct 2025

6/10 Okay

Oleh

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent, it's a pity that the restaurants are often crowded and it's not always possible to get in.
Stayed 8 nights in Oct 2025

8/10 Good

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Daniel Chavez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal is nice all the time they treat us like a kings is wath we use this resort for 15 years in a row
Stayed 9 nights in Sep 2025

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good resort to visit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return!
Stayed 5 nights in Sep 2025

10/10 Excellent

Anna Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay way great! The staff was amazing! Our server Antonio kept the drinks coming!! He was accommodating and very nice! We mistakenly lost our pool towel card and replacement was $20! Bit steep after the price we paid for the week stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough how much I loved this place. The food was amazing and staff was super friendly, bubbly and accommodating. I was on a girls trip and we felt very safe and welcomed the whole time. It was a great location within walking distance of many shops and activities.
Stayed 7 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent is my 4th time stayin there
Stayed 4 nights in Jul 2025

10/10 Excellent

James Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff which helped make this an amazing stay. Highly recommend this resort.
Stayed 6 nights in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at Viva Wyndham. This is a wonderful resort with a beautiful beach. Staff are friendly and resort is very clean. Walkable to 5th avenue. Nice market area across the street. Good food, great drinks and nice restaurants. We have visited this resort every year for over a decade now and noted some improvements over the past couple of years. We were very pleased to have the beach a no smoking and no eating area. It would be nice if something could be done about the locals selling their products on the beach. While trying to rest and relax I find it frustrating to have someone walking through the area loudly peddling their product/service. That is the only complaint that I have. Overall a wonderful place to stay.
Stayed 7 nights in Oct 2025

10/10 Excellent

Laszlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not.
Stayed 8 nights in Sep 2025

10/10 Excellent

Aaron Sydnie

Liked: Amenities
Loved the proximity to the beach.
Stayed 6 nights in Jun 2025