Zazil-ha Hotels, Playa del Carmen

"Friendly, helpful staff, clean room, and a restaurant with unique tasty food and great service."

"The Room was very clean and had a great ocean view!! the cleaning staff did a fabulous job!! Pools were cold but that is expected this time of year!"

"The ladies at the front desk were friendly and very helpful. "

"This was an absolutely perfect place for me. My room was large, very clean, and well appointed. I was in room 15 and I loved being on a higher floor and the corner room, windows and lots of light. There is some traffic noise as it is in a corner near an intersection. The place has updated security and room locks. There is a ring bell to first enter the property, after check in you just need your fob to enter the main door. My room had a key code to enter, so convenient, no need to be carrying around keys. The bed in the apartment was big and very comfortable with nice linens. The shower was huge and had a drying line in it for swimwear. Kitchen had full size fridge, induction plate, microwave, coffee pot and plenty of dishware for cooking. There was a nice area on the second floor with books and games. My favorite places were the rooftop patio area and the pool area! They also have solar panels which was nice. The pool could be a bit cool but was clean and refreshing. The owners are on site and available if needed and super kind, the employee Fabi was wonderful and always checked if I needed anything. Large water jugs and the pumps are available through the property for a very good price. This was very convenient as I did not have to go pay a deposit and lug one back there only to have to return it to get deposit back. Also property is adults only so it was quiet and peaceful."

"Nice people, clean , good in general"

"This condo resort is an an excellent location in Playa del Carmen - right on the beach, beautiful pool and within walking distance to many restaurants. Rooms are well appointed and any issues we had were very quickly addressed by the concierge. Highly recommend this lovely spot!"

"Clean hotel , Amazing staff , the only negative point is breakfast starts at 8:30 am . Otherwise everything is fine ."

"Yes it was very comfortable and simple to go around the areas of atractions"

"Great Location and Friendly Staff, but Some Minor Letdowns I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special. The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee. Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option!"