Nickelodeon Hotels & Resorts Riviera Maya offers a beachfront experience with a free water park, scuba diving, and two swim-up bars. Guests can enjoy NÁAY SPA, six restaurants, free in-room WiFi, on-site shopping, kid-friendly features, and attentive staff.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa pool
All-inclusive
Spa
Free airport shuttle
The current price is NZ$1,501
NZ$1,501
includes taxes & fees
12 Apr - 13 Apr
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Located in Playa del Carmen, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Tres Rios Ecopark can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course.
Travelling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as swimming. Visit our Playa del Carmen travel guide
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
What's nearby
Cirque du Soleil Boutique at Vidanta Riviera Maya
8 min drive - 6.7 km
Playa Paraiso Golf Course
8 min drive - 7.1 km
Dr. Alfredo Barrera Marin Botanical Garden
8 min drive - 8.5 km
Sanctuary of Hope and Time Capsule
8 min drive - 8.5 km
Monumento Ruta de los Cenotes
9 min drive - 9.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
31 min drive
Restaurants
El Mar Y Tierra
9 min drive
Don Miquel
13 min drive
La Hacienda
11 min drive
El Cocotal
6 min drive
Guacamaya Bar
9 min drive
About this property
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
Luxury all-inclusive hotel by the ocean
A free return airport shuttle, free water park access and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, a body scrub and aromatherapy at Náay Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free food/drink shopping service, a free daily manager's reception and shopping on-site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
An outdoor pool and a children's pool, along with a lazy river, a waterslide and 2 swim-up bars
Free self-parking
Limo/town car service, supervised childcare (surcharge) and a porter/bellboy
Coffee/tea in reception, multilingual staff and a gift shop
Guest reviews speak highly of the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and laptop-friendly workspaces.
Other amenities include:
Changing tables, children's slippers and children's dinnerware
Hypo-allergenic bedding, Frette Italian sheets and memory foam beds
2 bathrooms with rainfall showers and deep-soaking baths
Smart TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and childcare services
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
More
1 building
6 floors
Built in 2021
Smoke-free property
Room amenities
Bedroom
Free cot
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress
Bathroom
2 private bathrooms
Children's robes
Children's slippers
Deep soaking bathtub
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Smart TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number OPERADORA GENTION SA DE CV
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma
Frequently asked questions
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on 12 Apr 2026 start from NZ$1,501, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Self-parking is free at this property.
What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Checkout is at 11:00 AM.
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, cooking classes, pilates classes and more.
Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?
Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Paradise Beach and Nicklaus Design Golf Course. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!
The room was amazing! Staff was amazing since the moment we enter the hotel! One of the staff name Santiago was amazing! He was always messaging if everything was good if we needed anything. My kids loved everything about it. I will be returning back :).
My kids really enjoyed every second of this vacations. The rooms were big and comfortable. The service was top notch. We enjoyed all the shows that were offered specially the one on Tuesday. The pijama breakfast was an amazing experience, but they did not offer as much as in the spatula restaurant. The food in good burger and the pizza place were amazing all the other restaurants were at hit or miss depending on the day. Overall, we enjoyed everything about this resort.
Danny Da
Stayed 4 nights in Jan 2026
10/10 Excellent
Amandeep
8 Dec 2025
Liked: Cleanliness, staff & service, amenities
Rooms were amazing. Very clean and modern. The shows were great. Food was good. Water park safe and clean
The best experience for kids ever, highly recommend it, at the beginning you need to get to know the facility and the stuff are very helpful, food is the best , many many activities specially for kids, rooms and room services are above and beyond , very clean , very attractive and beautiful, pool water cleaner than ozarka water, I am traveler and have been in many places around the world, this one is from my top list for families with kids 1-15 , yes its expensive little bit but worth every penny and more.
All the staff at the resort were friendly and showed a lot of patients and respect. The room was cleaned everyday with care. The restaurants had great food and catered to our kids allergies.
We weren’t a fan of the concierge trying to sell us some exclusive membership under the guise of a free breakfast. Also, a basketball court or some outdoor sports would have been fun. We also found that a grab and go snack option at the residence building would be a helpful addition for the post-brunch/pre-dinner munchies that we often experienced.
But the waterpark and activities were fun, the room was comfortable, and the food was good.
Mark
Stayed 6 nights in Dec 2025
10/10 Excellent
zarekeia
15 Jul 2025
Liked: Cleanliness
I loved this property it is modern, clean, and the food/drinks were excellent
The facilities are beautiful and enjoyable and the staff are very friendly and helpful. Sadly we were not able to enjoy our stay due to getting sick after consuming the food from the buffet in the resort
We stayed at Nickelodeon Resort as a party of five (two adults, kids 4, 5 and 9) and left with mixed feelings: the entertainment team at the waterpark and theatre was outstanding and the kids loved the character meet-and-greets, and our room was comfortable with a well-stocked fridge and a balcony pool, but many other aspects fell short for the price. Dining was mediocre and service inconsistent—we repeatedly waited to be seated (even at the buffet) and often had to flag down servers—while the hotel is about 2 miles from the main lobby/park and shuttle waits with young children were inconvenient (management did provide a go-cart for the rest of our stay after we complained). Other negatives: character dining is an expensive add-on, the café has very limited morning hours, and there’s little for older kids beyond the waterpark. Overall, fun entertainment but logistical and service issues mean we won’t be returning.