Luis Donaldo Colosio Hotels, Playa del Carmen

"Staff was excellent "

"Food was great! Good entertainment "

"I booked a 5 day stay at the RIU Tequila after having spent the 3 weeks previous elsewhere. We arrived several hours before the stated check in time. We were greeted by very friendly front desk staff. They provided welcome drink during the early check in process. Although our room wasn’t ready(which I fully expected) we were given our bracelets and informed we could use any of the facilities while we waited. We didn’t have to check back, they sent us an email an hour before the posted check in time informing us our room was ready. A porter took our bags to our room. The room was close to the restaurants and main building which we had requested. It was spacious and clean. The property does not appear at all run down or outdated. The main dining room and the other specialty restaurants are open and bright. They serve a very good variety of food. The shuttle to the beach is great. All of the staff from the dining room to the maid service were consistently friendly and helpful. This resort provides an overwhelming choice of activities, shows, bars, and dining options. I would highly recommend this resort and will definitely be returning."

"Very nice resort. 10/10 service. Thank you "

"Swim out room was excellent. Staff were fun and kind. Great place to stay. "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"The staff is amazing. The resort is clean. The food is good. Our only complaint was the night of our arrival there was a private event in the banquet room and it felt like we had a dance club in our room until 2am. Maybe bring earplugs and a sound machine? Also- there is a marina directly in front of the resort so the ocean view is obscured by boats. Overall we had a great stay. "

"It was all great"

"Clean room, friendly staff, good location"