Playacar Hotels, Playa del Carmen

"Upgraded to "

"Everything it’s wonderful from the beginning to the end. Employees always happy and friendly "

"Spent 10 days here and the entire staff was great!!"

"Great environment. Night shows were great. Atmosphere was fantastic. Service was on top"

"This resort is excellent for families yet it is quiet and relaxing if that is what you want. The only complaint/suggestion I have is to have more garbage cans placed throughout the resort and possibly institute a recycling program. When booking with Expedia, you are considered a VIP and receive a spa voucher. Candy at the spa provided a deep tissue massage as good or better than what I receive at home! The à la carte restaurants do not require a reservation and we were able to walk in each time we went. I will definitely be back!"

"Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!"

"Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great .. "

"The resort was lovely, but standout for us was the beautiful surprise of the Expedia Guest Experience Team; staff of Sandos Playacar, but dedicated to making us feel welcome, and ensuring we had the very best time during our stay. Thank you to Melisa, Zyanya, Majo/Maria, And Mariana for all that you did, from the welcome message before we arrived (and daily!) to ensuring we had reservations at specialty restaurants at a time that worked for us. YOU made our stay special! I had no idea such a team existed, and have not encountered one at other resorts, but heads up to anyone considering booking through Expedia: this team, at this resort, will elevate your stay and make it even more memorable. "

"Incredible hospitality"