Top Hotels Near Tres Rios Ecopark in Playa del Carmen from NZ$250

"Amazing amazing resort 10/10"

"The pool is great. The staff is great. The property is beautiful. Everything is very clean. The new decor is very nice. There is no door to separate the room from the tub. The shower floor is extremely slippery! Be very careful! I requested two specific rooms, next to each other. I was given the room numbers I requested BUT was not told they changed to sequence of numbers, therefore did NOT get the rooms I wanted. Also, expected to be on the Riviera side (which was supposed to be done by my check in) but was put in the Sunset side. The buffets are very small, not like they used to be with No fun theme nights. Not enough bar staff. The staff driving the little trolly on property are the fantastic! Hope you all are lucky enough to have Bernie as your driver! I have been to this resort 6 times and will continue to return with a knowledge to lower my expectations. Just not the same. "

"Room was always clean. Food excellent. Very nice resort. Will definitely return!"

"Blue Diamond was great when I first arrived, but unfortunately, the experience declined as my stay went on. I paid for four nights but only ended up staying three, as I chose to move to another all-inclusive resort for a day. Service was a consistent issue. The bellboys often kept guests waiting under the hot sun for over 10 minutes, and overall responsiveness was slow. For example, it took about 1 hour and 45 minutes for maintenance to come and fill the cold tub outside my room, which was quite frustrating. During breakfast, I noticed what felt like preferential treatment. I was one of the first to arrive but waited a long time and was only offered bread. Shortly after, a Caucasian couple arrived and were attended to immediately and offered more options. While I can’t say for certain, the difference in treatment was noticeable. Another issue was payment preference. There seemed to be a strong push for cash payments in USD. When I mentioned I preferred to use my card, the attitude of staff noticeably changed. As someone traveling from Canada, I didn’t have USD on hand, so this created an uncomfortable experience. Overall, while the property itself is beautiful, the service inconsistency makes it hard to fully recommend for an extended stay. It might be better suited for a short stay—one or two nights—rather than a longer visit, as the quality of experience seemed to decline over time."

"My first all inclusive and visiting Mexico. Girls getaway planned 4 nights at Hyatt Zilara and we loved everything about it. Buffet had many options, pool area was clean with many servers. The resort was quiet, peaceful and safe. The staff went above and beyond to accommodate guests. We also enjoyed the nightly entertainment."

"Service was terrific, food selection was mostly good, drinks were yummy. The resort is a little dated but that is reflected in the price. "

"The property was clean and well organized. The best past was master privilege suit. Our butler Efrain provided the highest service and met all of our needs. Highly recommend Ocean Riviera Paradise. "

"An amazing location, super relaxing and just beautiful all around. We stayed at one of the Elite bungalows and we couldn’t have picked a better vacation spot. The room, the view, the food, drinks, and the staff were all exceptional! We’ll definitely visit again!"

"My wife and I travel as a hobby... and we travel in luxury. The Rosewood Mayakoba is the most luxurious experience we have had. The spa is perhaps the best on earth, the interior mangroves and boat rides to restaurants is such a cool experience. The rooms are literally on top of the water, private pools, AMAZING service... truly an experience that I hated to end!"