we have a great holiday during mid July-13. Great facilities, awesome pool, outstanding staff. Super clean rooms and above all, their staff were highly committed to make our stay the best. Food was also high standard, and great variety.
We have to attend a presentation of their time share system, which I did not buy.
I would recommend this hotel to anyone with family and also couples.
GG from New Zealand
Nestled in a pristine nature park in the Riviera Maya. Hacienda Tres Rios is a Luxury All Inclusive Caribbean resort forty …More
Great place, very big, and everyone is friendly. Food is good and the rooms are clean and comfortable.
The only negative is the internet isn't really good in the rooms which is where you would probably use it the most.
"Nice resort about 45 minutes from Cancun airport"
Secrets Capri has a good location; beach is OK but not superb; high winds restricted parasailing and kayak activities during our stay; meals were all very good and the wait staff was also very good; appreciated the adults only hotel; all guests were friendly, respected each other, and seemed to enjoy the resort.
We just stayed at the Blue Diamond and we had a fantastic time! We moved from another hotel to this one and we couldn't have been happier. The hotel staff was extremely friendly and helpful. Our room was cleaned everyday and they always replaced whatever we asked for. The food was great, especially since it was an all inclusive and we were worried about that from the start. There were always chairs available at the beach or the pool, and the staff was more than willing to help us move them if that's what we wanted. The ocean in front of the hotel was beautiful and we were able to swim there. The beach was beautiful and we were able to walk for miles. We're already planning our next trip back!
We had a lovely time at this hotel and would recommend it for a stay in Mexico. We were able to ride around the property instead of walking and this was helpful due to health limitations in our group. The beds were comfortable and the bathroom was luxurious.
The beach was nice and close to the golf course and restaurant. The food was expensive but high end.
This low-rise beachfront Mayan Riviera resort is set amid water channels and lagoons, eight km (five mi) from …More
visited November 2014.
absolutly wonderful place! all the staff are so friendly and its surprising what a difference this makes!
1 bad review we read before coming was "the hotels too big and takes ages to walk everywhere" i just want to address that! firstly, you know the size of the hotel when booking and if you dont want large then stay in a small boutiquey place! there is a little shuttle train running from one end and the other if you dont want to do the 10 minute walk along lovely scenery (from beach to reception with pools & restayuarnts along the way) and for us, we specifally choose this hotel for its size - lots of space to spread out, and more amenities (pools, restaurants etc) so ifs thats the only "complaint" we came accross then you can see how good this place is! running out of space so quickly: food: lots of choice for buffet (which has waiter service for drinks & linen table cloths!) & recommend the italian restaurant! drpools: great, some quiet and some with daily entertainment & music all day! beach: white soft sand & clear warm sea - heaven! (go early if you want a sunbed!) cleanliness: 100%, staff dedicated to keeping the grounds tidy, Rooms: spotless! (one night i had some mozzys in my room, straight away someone came to spray after i informed them, and kept checking with me to make sure it was ok!) large rooms, and bathrooms and balconys with nice views of the gardens.
overall i couldnt recommend this place more and we cant wait to go back next year!