We stayed at the Blue Blay Grand Esmeralda for about 1 week and it was definitely a great experience. I have previously stayed at 2 other inclusives in Punta Cana and El Salvador and this one was just as great. Of course when you go to an all inclusive its not going to be all catered to you so I think thats why people are so critical with their comments. Its an overall great place for everyone (Families, couples, honeymooners, etc.) If you are one of those really critical people, then this probably wont be for you because the food is more mediocre but since Im not picky and I will mostly anything its great. Their nice restaurants however are really good for the most part.
Only 2 complaints I had about the hotel was that 1) They ended up giving us a room with 2 twin beds instead of the king size that we requested and overall it was fine we made it work, and then ended up coming to our room to push the beds together but it was fine for the most part. 2) The beach as most reviews say was not all that nice and that part was true but I didnt mind it I stayed by the pool mostly anyways and went to the beaches in Xel-Ha
Ocean Maya exceeded my expectations. From the staff, to the food, to the location, to the daily activities, to the night time entertainment, this was an amazing get away. My husband and I walked the beach on both sides of the resort and by far Ocean Maya was hands down, the best resort. I will definitely go back and will recommend it to anyone traveling to Mexico.
Everything from the welcome when we arrived and the friendliness and helpfulness of the staff were all terrific. Food was very good as were facilities. Evening entertainment was fair at best but otherwise the resort was top notch.
We enjoyed playing the golf course, the greens were a little hard to putt on. Enjoyed our boat rides and the boat drivers were well informed about the area and sights. Everyone was helpful and friendly.
Adrian from Denver
This low-rise beachfront Mayan Riviera resort is set amid water channels and lagoons, eight km (five mi) from …More
Incredible villa! Very private, spacious and luxurious. This property is very special. The service is superb. My only criticism is that it would be nice to have an option for snacks and small meals on the property. The restaurants are fabulous, but I prefer to have a simpler breakfast & lunch and then a nice dinner out.
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All inclusive" should also include spa serpvices for more moderate prices or a try for free. Quality of "de la casa" wines and Caba (champagne) pretty low.
Overall great experience for reconnecting with significant other. Very satisfactory place to spend a week.
we went for our honeymoon and it was an awesome experience. we have stayed in several different all inclusive hotels in the cancun area and this was by far the best. the food was the best we have ever had for it being all inclusive. the food is pretty Americanized, which we liked. all the restaurants were good. the best was hacienda, the Mexican restaurant. our least favorite was mamma Mia, the Italian restaurant. the staff is very friendly and do whatever they can to make you happy. it is totally worth it to pay the extra money for the deluxe suite with pool access! we could swim right off our balcony and swim up to the swim up bar in 60 seconds, the best part of the trip by far was the private pool access!! I would recommend this hotel to anyone!
This was by far the best hotel I've stayed in, in Mexico. Staff was excellent. Room was outstanding. Grounds are breath taking. Food was 5 star. Overall I would definitely go back to Platinum Yucatan Princess!!!!!!