Mexico Accommodation

It was a exceptional hotel with fantastic service from everyone the minute you walk in until the minute you leave. The restaurants were amazing!!!

I like this hotel! The beach is beautiful. The sands are so soft - the best compared to other beaches in Cancun. The staff are very friendly and helpful. The food in their ocean-view restaurant were tasty. They upgraded our room without charge and let us stay late until 3pm to check out due to our tight schedule. They clean the room two times a day. The location of the hotel is perfect! Next to the ferry station to isla mejeres island(walking 3mins). You can also easily find food within walking distance. There is a Starbucks 5mins away.

For couples, we would highly recommend this hotel. During our two week vacation, we stayed at two other hotels in addition to Krystal Grand, and this was our favorite. Location is terrific. You have all the action within walking distance. There are lots of dining, shopping, and entertainment choices nearby. However, we never left this hotel. The hotel was recently renovated and its 5 star quality. The rooms have been updated and are 5 star; clean, quiet, private, amazing views, and spacious. The amenities of the hotel are also very nice. We loved the pool and the complimentary towels. There are lots of dining options here too, and the food was excellent. The staff was also very friendly and went out of their way to help you. At check in, I would highly recommend participating in the points program for food purchases that they will offer. You pay $100 dollars and get credited double for food purchases. You can use this credit at all the restaurants and bars at the hotel. We couldn't say anything negative about this hotel except they should add more staff to the check-in desk. For such a large hotel, they need more than 2 people checking in guests. The cocktails served at the beach bar were a little weak and overpriced too. We would highly recommend this hotel and will definitely stay here again.

We had a great honeymoon week here. The food was great, staff was nice, and the nightly entertainment was a pleasant surprise -high quality. We upgraded to a room with a pool and the construction didn't bother us much. What a great week! We'll be back!

We stayed for a week. We snorkelled, swam and ate. It was an awesome experience that we will forever remember. The hotel was very clean. We miss the food and hate having to cook or food. We are spoiled. Definitely would recommend this place to anyone.

Loved absolutely everything! Everyone at the resort was extremly helpful and kind

Awesome resort. Great food and the grounds are stunning. Awesome service.

Our first time to Cabo. Couldn't have been more impressed. The staff made us feel like movie stars from the time we arrived in Cabo until we left. This will bean annual trip for much needed relaxation.