Mexico Accommodation

Our recent stay at Live Aqua was wonderful. The hotel staff were so pleasant and ready to serve your every need. We would especially like to recognize Manuel at the pool bar...he went above and beyond to provide phenomenal service. Great experience! We will return in the future.

Second time here and will definitely come back. Awesome location/facility and great for kids.

Great food, nice beach, excellent location. You have 4 restaurants to choose within the hotel, but you also have the possibility of walk to good restaurants if you feel like. If you don't want to go out of the hotel you can relax at the beach adjacent to the hotel or enjoy the activities in the pool.

We loved our stay. The staff did everything to make the vacation nothing short of impressive. Our only regret was we wished we had booked for a longer trip.

My stay at this resort was from February 9, 2015 to February 22, 2015. My wife and I had a fantastic time. The resort met every expectation. The staff was friendly and would bend over backwards to help you. I would recommend this resort in an instant. Some helpful hints. 1. They were going to charge me $5.00 a day for the safety deposit box. I asked to speak to a supervisor and before I even started my complaint they waived the fee. 2. We used USA transfers to get to the resort from the Cancun airport. Cost me and my wife $135.00 US but they were friendly no stops at any other hotels on the way. And pick us up promptly on February 22 to take us back to the Airport. 3. The hotel was 75% Canadians.... I never ever felt scared .... it was as if I was in Canada. 4. They have three pools area in the resort. A small Jacuzzi like pool, a quite pool and one large pool were all the actives are. The pool chairs are a bit of a problem but I got up at around 8 am every day to put a towel on two chairs.... I never had an issue about getting a chair. However if you got to the pool around 10 am the chairs were all taken. This issue is the same at all resorts I have been to in Mexico. Just be aware. 5. Food was make reservations to the Japanese and the Italian al carte restaurants as soon as you arrive they are the two best and the hardest to get reservations for. 6. If you have any issues as for a supervisor, the supervisory staff bend over back wards to please.

EXCELLENT!! From arrival to departure, everything was great! Staffs were very friendly, accomodating, always on-time (room service, transportation etc.) Food - super delicious, lots of variety. Room & hotel - clean & modern. Awesome vacation!

The property and vistas are breathtaking. The hotel was very well laid out and maintained. Lots of attention to detail everywhere we turned. The hotel staff are very friendly and accommodating. Food was quite good at the restaurants and poolside. We went to 2 additional Pueblo properties to try their restaurants too and had a good experience. We really enjoyed our vacation and will recommend to others!

Wonderful hotel. The service was outstanding. The views and the facilities were breathtaking. I would recommend over Pamilla.