Mexico Accommodation

They let us check in early , stay late, and checked on us all the day. There's no towel card, reservations needed for restaurants and plenty of beach/pool accomodations. There's lifeguards with CPR training. They let us change rooms 2x till we got the one we wanted. It will take you 5 days to visit all the dining options. Some require long pants, some you can wear bathing suit. Great coffee, fruit, omlets,etc.Nicely located and organized. We will return.

Beautiful and super clean hotel. Excellent Service. All the staff was incredibly kind!

I stayed in this hotel for 5 nights with my family in middle of January. The location is great - north end of the hotel zone so it is not too crowded, and has a very nice private beach with a pier, so the waves from the sea is nice and gentle. There are also two 3 freshwater pools. If you choose the "all-inclusive" option, then you can also access all the restaurants and bars in the hotel, as well as the hotel beside it, Krystal Cancun. The staff members were all friendly and helpful. They tend to spend long time with you (especially during check-in), so during busy times, you might have to wait a bit. If you just need to ask a question, then telephone is your best bet. Because of the structure of the hotel (it has a big opening in the middle), it can be a bit noisy, but it should not be an issue for most people. We opted for the "all-inclusive" options and found out the foods and drinks were all generally excellent. There are few food items and liquor which are not included (such as wine or hard liquor), but otherwise the services included with the all-inclusive were excellent. Overall, it has been a great experience, and I have no problem recommending this hotel to other people.

This was the best vacation I've ever been on. The hotel was beautiful, right on the beach. The staff was super attentive and everything from the restaurants and bars to the spa was first class. I loved the daily events they had like tequila tasting or salsa lessons and the evening entertainment. Everything was included in the package, so I never had to worry about spending or budgeting. There were many other fun things to do nearby as well. I was so happy with my visit to the Royal, I'm already planning my next visit!

We travelled 3 young women together and felt nothing but safe and right at home the entire time. The staff was amazing, everyone was professional and friendly at all times. The nightly entertainment was great, and we had thr options from both Coba and Tulum to choose from each night. The beach was very nice and the pools were beautiful. The A La Cart meals were all to die for. We would love to go back to this resort.

Very convenient resort, calm, spacious, but has some entertainment options and multiple sports activities offered for those who prefer it. Generally good food with many options including variety of French, Italian, Japanese, Mexican, Indonesian food. Fantastic clean beach with large live fish swimming in calm water (when it is calm). Beach-front dining as an option.

Overall our experience at the resort was excellent. For the most part the hotel was great with the exception of one of the concierges who seemed to need a vacation as he was not very personable/customer friendly. The service, food and beverages were all great. The most disappointing aspect of the stay was the fact that you could not swim in the ocean on this beautiful private beach. Also if you want to enjoy the night life of Cabo you might want to consider staying closer to the main marina. But if you want peace and quiet with no screaming kids running around this adults only resort met that expectation. Two final comments 1) There was a large private group (Gordon Food Service) at the resort for two or three days doing a recognition/rewards celebration that took up over half the resort. Their presence seemed to somewhat diminish our experience because once they left the resort was somewhat empty and less festive. 2) Unless you are looking for some type of vacation rental, avoid the hard-core time share sales people. When we went to the Pueblo Bonito Rose in Cabo one of these vultures had the nerve to bother us while we were eating lunch.

Clean and comprehensive. All inclusive drinks, food and entertainment were high grade.