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"Clean rooms, staff great , just a nice place "

"We just got back from AVA Resort in Cancun and had an awesome stay. The property is beautiful, extremely clean, and very well maintained. From check-in to checkout, the staff was welcoming and attentive. We traveled with our boys and this place is truly family friendly. There was plenty for them to do, and we never felt like it was “adults only” or geared one direction. It had a great balance — fun energy but still relaxing. The Friends & Family room was a huge hit. It gave us plenty of space to spread out, hang together, and still have privacy when needed. Perfect setup for a family trip. Great amenities, solid food options, and an overall vibe that made it easy to enjoy time together. We’d definitely come back."

"Very clean. Small personal"

"The hotel was beautiful. But the staff was incredible, the room so big , and the food was delicious A big bufette and 4 restaurants with especial food "

"Staff was outstanding bending backwards to meet our needs. Very courteous and professional. I am returning again with my whole family this time. Again, thanks to the staff for their hard work. Carlos."

"very good"

"Everything was really well. The staff the room is the service was five star already in"

"Great time. Had one of the four oceanfront swim up pool next to the big gazebo. Awesome spot. Quick walk to pool if that's your thing or just chill on the patio, in the pool, or right on the beach. Food was great overall. Some things weren't to our liking and other things we got twice! Drinks were generally weak. Awesome coffee! Got couples massage at Magic Spot, 2 minute walk from the front gate. Saw some raccoons and a possum a few times - good bug eaters and they ignore you. Beach is really small. Seaweed is around. I was bad one morning after a pretty windy prior day but they had people out there cleaning it up. They offer numerous activities like yoga, stretching, neat little arts and crafts, pool games, nightly shows - do it all or do nothing! I'd go back. "

"Stay was really good. Resort is really nice and easily accessible to beach , pool, kids zone and bar and restaurant. Food was good also and they have shows every night which we really enjoyed. Room service was great and rooms were always left neat and clean during room service. "