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Alila Mayakoba by Hyatt

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Serene luxury with private pools

Beautiful and astonishing, this resort offers spacious, upscale rooms and a serene atmosphere. Savour fresh seafood, spicy margaritas, and unwind in your private pool or the modern fitness centre.

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
The current price is NZ$534
includes taxes & fees
8 Sept - 9 Sept

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite (Lagoon Area, with Plunge Pool)

View from room

Suite (Lagoon Area, with Plunge Pool)

  • Lagoon view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Lagoon Area)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds (Lagoon Area)

  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Lagoon Area)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed (Lagoon Area)

  • Lagoon view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Beach Area, with Plunge Pool)

View from room

Suite (Beach Area, with Plunge Pool)

  • Lagoon view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds (Beach Area)

  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Beach Area)

A hotel room with a wooden wardrobe, a small table with a plant, a ladder, and a shelf with bottles and glasses.

Room, 1 King Bed (Beach Area)

  • Lagoon view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Studio, Ocean View (with Plunge Pool)

Signature Studio, Ocean View (with Plunge Pool) | View from room

Signature Studio, Ocean View (with Plunge Pool)

  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds

  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Lagoon view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

Premium bedding, free minibar items, in-room safe, laptop workspace

Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Lagoon Area)

View from room

Suite (Lagoon Area)

  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Lagoon Area with Plunge Pool)

Room, 1 King Bed (Lagoon Area with Plunge Pool)

Room, 1 King Bed (Lagoon Area with Plunge Pool)

  • Lagoon view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (w/ Plunge Pool)

View from room

Suite, Ocean View (w/ Plunge Pool)

  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Beach Area)

View from room

Suite (Beach Area)

  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite (Lagoon Skyview, w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Suite (Lagoon Skyview, w/ Plunge Pool)

  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Studio, Beachfront (with Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Signature Studio, Beachfront (with Plunge Pool)

  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Playa del Carmen, Alila Mayakoba by Hyatt is next to a golf course and on a private beach. Shoppers can visit Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Looking to get your feet wet? Windsurfing and boat tours adventures can be found near the property. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carretera Federal Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    14 min drive - 10.9 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    15 min drive - 10.9 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    15 min drive - 10.9 km
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    28 min drive - 21.1 km
  • El Camaleón Mayakoba Golf Course
    18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    36 min drive

Restaurants

  • Beach Bar
    7 min drive
  • Festival
    6 min drive
  • Black & White
    6 min drive
  • Jaal-Ha
    7 min drive
  • steak house
    7 min drive

About this property

Alila Mayakoba by Hyatt

  • Luxury resort remodelled in 2026 and located near El Camaleón Mayakoba Golf Course
  • Located close to Mamitas Beach and Maroma Beach, Alila Mayakoba by Hyatt provides an adjacent golf course, a beach bar and a terrace. With a private beach, sunloungers and a free beach shuttle, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. The health club offers fitness classes and yoga classes; other things to do include kayaking, snorkelling and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Swimming pool along with cabanas, sunloungers, and pool umbrellas
    • Free self-parking and valet parking
    • Full breakfast (surcharge), free bike hire and 2 outdoor pools
    • Express check-out, ATM/banking services and laundry services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 182 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, showers and shower/bath combinations
    • 50-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

  • All-inclusive room rates at Alila Mayakoba by Hyatt are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Exterior
Fairmont Mayakoba
Playa del Carmen
  • Pool
  • Spa
  • All-inclusive available
  • Pet-friendly
9.2 out of 10, Wonderful, 1,002 reviews
The price is NZ$602
includes taxes & fees
6 Sept - 7 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Alisio
  • Casa Amate
  • Chef’s Atelier
  • Na
  • Ninguno Taqueria

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Golf
  • Hot tub
  • Kayaking
  • Sauna
  • Snorkelling
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 66,736 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Magnifying mirror
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - February 2026
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 009-025-000895/2026

We should mention

This property does not have any lifts
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Alila Mayakoba by Hyatt have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Alila Mayakoba by Hyatt?

As of 2 Sept 2026, prices found for a 1-night stay for 2 adults at Alila Mayakoba by Hyatt on 8 Sept 2026 start from NZ$534, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alila Mayakoba by Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Alila Mayakoba by Hyatt?

Self-parking and valet parking are free at this property.

What time is check-in at Alila Mayakoba by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Alila Mayakoba by Hyatt?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Alila Mayakoba by Hyatt?

Some rate plans available at this property are all-inclusive.

Where is Alila Mayakoba by Hyatt located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.8 mi (1.2 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Maroma Beach and Mamitas Beach. Quinta Avenida and Xcaret Eco Theme Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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