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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Garden View
5 restaurants, breakfast served
Lobby sitting area
Reviews
6.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Poor

The hotel is OK, huge like most hotels in that location, restaurants are always busy and sometimes ran out of food, the ...
Omar
Dec 7, 2022
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Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Day bed
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Day bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Private bathroom
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Riviera Maya, a neighbourhood in Playa del Carmen, and is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Travelling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar and a corner/local shop. With a white sand beach, sunloungers and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in aromatherapy, a body treatment or a hot stone massage. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include rowing/canoeing, windsurfing and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool
  • Free self-parking
  • 2 outdoor tennis courts, a 24-hour front desk and a billiards/pool table
  • Tour/ticket information, concierge services and 3 meeting rooms
Room features
All 979 rooms feature comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 21 May 2024 start from NZ$271.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self-parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1014 reviews" "
Rating 8 - Good. 228 out of 1014 reviews" "
Rating 6 - Okay. 208 out of 1014 reviews" "
Rating 4 - Poor. 154 out of 1014 reviews" "
Rating 2 - Terrible. 170 out of 1014 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Judith

Travelled with family
Disliked: Amenities, property conditions & facilities
No customer service, check in two hours later than promised, rude staff, Liars, not Disabled friendly, Dirty, Mold, Mafia style control over transportation, grounds smell of sewage, bedsheets stained of semen, animal feces on balcony
Stayed 3 nights in May 2024

6/10 Okay

Hazim

Travelled with group
Disliked: Property conditions & facilities
It was alright not too bad, rooms can use some updating
Stayed 5 nights in May 2024

10/10 Excellent

Saul Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice experience, you have a lot of food options and drinks, the beach looks like little dirty, just have one issue, the people prefer the pool and maybe can't find a spot to stay
Stayed 4 nights in Mar 2024

6/10 Okay

Mark Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay here. Will be the last. Our room was flooded from the air conditioner, front desk notified. Nothing was done to fix it. Then there is the constant harassment about completing the 90 minute time share/vacation package. The pool area was good. The beach was gross. The food was good at the buffet. Trying to get dinner reservations at a specialty restaurant almost impossible. Okay property IF you don’t expect a lot out an all inclusive.
Stayed 4 nights in May 2024

8/10 Good

Duley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the type of property, you get what you pay for. The staff are very friendly although the property itself is very outdated and the entertainment is not all that. There is no excitement throughout the property. They have the right age of people 20-35. It’s just the energy is not there. The outdated rooms and entertainment is the only thing holding back from 5 stars. Lot of potential in this property.
Stayed 4 nights in May 2024

4/10 Poor

Angel Eduardo

Stayed 4 nights in May 2024

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding looked old, facilities are clean and food is ok
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Schinell

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Amy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024