Top Hotels Near Playa Xcalacoco in Playa del Carmen from NZ$142

"Great time "

"The resort was amazing! Me and My Wife had a good time. The swim out pool was our favorite thing about our stay and the room service. Only issue is that our bath tub was a little dirty/rusty so we weren’t able to use it. The food was a 7/10, and the service from the waiters and waitresses was a 10/10. Weather our entire stay was PERFECT! Definitely have to put on sunscreen, the pool water feels like bath water. The Swim up bar was another highlight at the resort that we really enjoyed. Overall, this vacation was well worth it and each day got better and better. Can’t wait to come back!"

"Pools were immaculate and many options. Staff was very friendly and attentive. Room is awesome, housekeeping was perfect. Room service was ok. They forgot about one of our orders, but everything else came on time. The tacos are the way to go for room service snacks. "

"Tons of options in the buffet/ restaurants and the property was really nice. "

"The hotel is wonderful for travelling as a family with children. There is entertainment for everyone. The restaurants, the staff, the amenities, and overall quality of service is outstanding. I'd definitely visit again in the future."

"My stay at Sandos Caracol Eco Resort was very good, and this is my honest review. Please don’t let all the negative comments scare you away. I came here with my two teenage daughters, ages 12 and 14, and we had a great experience. Our room was perfect and located in a great area we stayed in Building 27, which made it easy to get to everything. The beach was beautiful. When we first arrived there was no sargassum, although some did come in one day, and the water was a bit murky for a few days because of the rain. We had no problem booking restaurants because when you book with Expedia, you get a concierge who books the restaurants for you. We tried them all, and our favorites were: • Riviera – Mediterranean • Fogo de Brasil – Rodizio • Lirios – Steakhouse • Templo – Japanese Every morning we had breakfast at the Mexican restaurant because it was quieter and had everything we needed. We ate lunch at the main buffet most days, and there were tons of options for everyone, so don’t let people tell you otherwise. We spent most of our time at the Tortuga pool because it was less busy than the main pool. It’s kind of hidden, so I think many people didn’t know about it. The grounds and wildlife were amazing. The resort does involve a lot of walking, so if that’s not your thing, this may not be the best hotel for you. But there were plenty of activities and things to do throughout the resort. I would recommend this resort for families with children."

"Honestamente me encantó este resort más que nada por la gente que trabaja ahí en el desayuno había un hombre que se llama Lorenzo y me hacía el día todas las mañanas y siento que gracias a él me sentía más cómodo por seguro el servicio fue excelente la gente siempre es muy amable"

"DONT STAY HERE!! I go to boutique hotels in Mexico twice a year. This was the worst experience I’ve ever had. Terrible customer service, terrible amenities, awkward small pool and poor beachfront. I paid for five nights and left after one. Of course, they denied any refund at all. "

"Food options were good for kids. Pools and activities very nice. Clean and well maintained. Only negative was hard to get a dinner reservation for better restaurants. Limited seats and members get preference. "