Quintana Roo Apart Hotels

"Wonderful resort (all-inclusive). Rooms erected very nice and spacious. On problem was they set the room AC at 78 degrees US. Room was hot all the time. Had hot set 2 degrees lower but still hot. Work staff very friendly. Party pool area loud so stayed at the large pool as you walk in. Food generally good but not outstanding. Price for 4 day at $1700 + was expensive for what you get. If it were lower it would have been great. Still nice place overall. 👍"

"The most gracious staff I've ever encountered."

"Good"

"We had a great time in this resort. Food was really good. We stayed at RIU on our last trip and food was much better at sunscape.We really liked Sunset Grill and Mexican restaurant. Buffet was decent too. Its a small resort, easy to get around. We had booked 2 rooms and one on the main floor room smelled like mold. We asked to be moved and they were able to give us a upper floor nicer room. It is a great choice for familiar with kids. I woukd stay there again. "

"Very clean and beautiful view from room & the beach is also there by hotel. Loved it"

"Pool was great. Staff was super friendly. Food was amazing. Drinks were very good. Would definitely book another vacation here. "

"If you are going to relax after a big event like a wedding or graduation. If you are going to relax period you have to stay in your room. You will be approached 20 times by 20 different people offering to sell you some kind of deal for breakfast and a pendant then a bottle of tequila then a “$1000” gift card. It’s overbearing and overwhelming to constantly keep denying them and they keep asking. Also the staff will walk in your room unannounced. They did it 3 times during my stay once while undressed. If there’s a do no disturb sign on the door or if they knock and you don’t answer right away they WILL welcome themselves right in your room. It was annoying. Food was ok pool was suppose to close at 8 we went to the pool at 6:45 and life guard on duty blew his whistle and told us it was closed so he doesn’t have to work as we went to another pool after 7 and they let us swim no problem. I give this place a 6 outta 10 not worth the price tag"

"Hotel muy bien cuidado, el unido pero es que no tienen clima en varias areas del hotel como por ejemplo pasillos y elevadores. Se les iba la luz toda las noches. Restaurantes muy buenos 10/10 La atencion al servicio bueno, solo que muy molesto que te paren en cada esquina para vendert el tiempo compartido de hotel"

"Loved everything, my only complaints were the towels in the room did not smell the best. The food in the buffet was okay. Everything else was great! "