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"Good, nice people, service"

"The Grand Sirenis Rivera Maya is a wonderful resort. There are three huge pools which are all different and all fun. Excellent food at both of the buffets and at the themed restaurants that we tried, which included the Mexican, Asian, and Mediterranean restaurants. It is quite a large property with many well maintained walkways that connect all of the areas. We enjoyed this about the Grand Sirenis, and had some great times just walking around from place to place and getting some god exercise in the process. A unique feature is the lazy river, which we found to be a "not so lazy" river with a pretty good current. It was fun to float around and swim through it as well. My daughter especially enjoyed swimming through the lazy river as did I. The rooms were large, very nice, and well equipped with everything that you would expect at a resort of this type. The beach area was also very large and had a lot of different areas to enjoy. Unfortunately, we went during Sargassum season so the beaches were not swimmable due to the abundance of seaweed. I can only imagine how beautiful the beaches would be during the seasons where Sargassum is not an issue, and of course, that is all beyond the control of the resort. Overall, we had a wonderful experience at the Grand Sirenis and wold definitely return for a future visit."

"Great all-inclusive experience at Bahía Príncipe in Tulum! The food was delicious with lots of variety, and the service, cleanliness, entertainment, and transportation were all top-notch. The room was a bit small for our family of four, but we managed just fine. Overall, we had a great stay and would definitely consider coming back!"

"Personally this was our first time staying at an All Inclusive resort and we couldn’t be more happier with our stay. Everything was wonderful! The dining options, the staff, the endless amounts of activities as well as entertainment options made our stay that much more memorable. With only a few minutes walk to a private beach and ability to swim in the ocean all day long, as well as numerous pools in the resort and the option to reserve a room with its only private pool, Secrets Akumal has indeed set a high bar when it comes to All Inclusive resorts and we will definitely be going back. We had an amazing time and enjoyed all of the services. Highly recommend this resort for anyone looking to enjoy a week of vacation without the stress of having to arrange all the things that comes with planning for a vacation. Great service and a beautiful location!"

"Transport"

"I like having an ocean view, being to have a private beach and walkable to town. The only negative is a staff whose name is Amparo was very rude and ignored us. She even looked at us and started talking to another staff person. She wouldn't take our order in the snack bar and if she did, she never gave it to us. I had to ask another staff for our order, and he got it, and it was cold. I'm sure I wasn't the only one who got the cold shoulder from her. The fact is we didn't even do anything to her for her to treat us that way. Please let management know about tis staff. "

"Beautiful resort. Very quiet and relaxing. "

"Really nice place and was very convenient for us. Staff is friendly and the closeness to the La Juana vida pool and restaurant makes it a no brainer."

"Wir hatten Villa de Rosa als “sleepover” Hotel geplant, um am nächsten Tag früh am Morgen zu nächsten Aktivitäten weiter zu reisen. Weshalb wir einen Raum zum Pool gebucht hatten. Wir wurden vom Hotel Manager empfangen und er stellte uns den Raum vor, den wir gebucht hatten. Alles gut, aber er hatte eine Überraschung vor uns und wir bekamen einen Upgrade zur einem ocean view Studio mit dining room, living room, Küche und Terasse in einem Raum. Schlafzimmer und Bad extra. Die view war fantastisch und wir konnten Seeschildkröten beobachten wie sie nachts ihre Nester an der Beach bauten und Eier legten. 7 Nester waren allein auf der Hotelbeach. Die See ist hier ist nicht sehr tief, so dass Schnorcheln direkt am Hotel möglich ist. In Wasser Tiefen von 2 bis 4 Metern findet man riesige Korallenriffe mit allen Arten von tropischen Fischen und Schildkröten. Keine Notwendigkeit Schnorchel oder Schildkröten Safari zu buchen, da alles vorhanden ist. Wir hatten unsere Reisepläne geändert und blieben für zwei Nächte und genossen jede Minute. Danke nochmal zu den freundlichen Mitarbeitern. "