Cancun Holidays from NZ$4,112

I loved everything, especially the staff, they were great, very friendly. I remember some names like Luis, Dalila, Adriano, Hector, Noberto, Francisco, Rodrigo, Lizette, and the others. I really recommend them. They're wonderful, congratulations. Thank you so much for everything.

The property was well maintained. Staff was excellent and very helpful. Dining (restaurants and buffet) options had excellent choices with great food.

I didn’t like the ongoing construction they had maybe a notice would’ve went a long way informing us that there would be construction going on but other then that everything was amazing especially the entertainment shows they had during the nighttime.

It’s a nice resort overall, but if asking would I go again, and the answer is probably not. Riu Palace is not very family friendly. There are no elevators around the stairs when going to the beach, we had to manhandle our stroller everytime when going up or down. There are elevators but they are pretty far away from pool/beach stairs. There are no restrooms in Restaurants or buffet. Mosquitoes were horrible almost every evening when we were there couldn’t enjoy being outside. Food is good but could be better, lots of empty areas. Restaurants are lacking. Small portions and very few varieties. I’d prefer staying in Buffets. I would give more than 3 starts. More like 3.5 but not 4.

We have an amazing time, the hotel, the staff and the service were excellent.