Cancun Holidays from NZ$772

Was so in love with this resort! Had an absolute blast can’t wait to come back again

The property itself was great. Right on the beach, the room had a private pool. It was a perfect getaway spot if you are looking to be a $20-30 ride away from the big parties. The staff was readily available to help via WhatsApp. The rest of this list is not really the fault of the hotel but something travelers should be aware of: -May through September is peak sargassum (type of seaweed) season so the beach and water are not really accessible. -The constant reminder to tip and “tip is not included” was a bit annoying. It didn’t change my standard 20% tips but the frequency was annoying -The hotel advertises as “LGBTQ+ friendly.” I’ll say they are “admitting” but not “friendly.” The little jokes and laughs each time an attendant would walk by or after taking an order was a bit childish. Granted, I wasn’t expecting PV- or MC-level friendliness in Tulum but this was unwelcome. All that being said: hotel gets a 5; service 4; Tulum as an LGBT+ welcoming place gets a 2.

Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!

Everything was great except the food and drinks were not up to par for the prices.

I like the amenities and the shows every day activities. It was fun. But i don't like some of the stuff are lack of knowledge they doesn't know where the right direction. Like my experience I'm asking about where to go for a restaurant reservation. They send us to a wrong dept. Like literally twice that they send me to the wrong person. Also about money changing you to go to the front desk and go to the line for the people who check in and check out. Then u are there the front desk tell me to go to the 3rd person and go to the other line. So annoying and wasting my time to that line then tell me not there but to the other person. The front desk are mean! Overall not organized and very inconvenient.