Skip to main content
Beginning of main content
Expedia-Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Ocean View King (with Sofa Bed)
Room with view
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up Double
45 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
Room with view
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master Double
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Resort View King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Double
Room with view
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front Pyramid Suite (with Sofa Bed)
Room with view
122 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Club Ocean Front Double
Room with view
43 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Ocean Front King
Room with view
43 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Resort View Double
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front King (with Sofa Bed)
Room with view
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master King (with Sofa Bed)
56 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master Double
56 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Club Ocean Front Corner Suite
Room with view
101 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Turquoize Sky Ocean Front Master Double
Room with view
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Double
Room with view
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 3 outdoor swimming pools

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Nestled on the beach, this Zona Hotelera property is just steps from Gaviota Azul Beach and Delphinus Dreams. Forum Beach and Caracol Beach are also within 5 minutes.

Resort Features

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.

Room Amenities

All 547 rooms feature thoughtful touches like free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • All available beverages included
  • Taxes included
  • On-site entertainment and activities included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • On-site live performances included
  • All food and beverages included

Hotel Amenities

  • Number of outdoor pools - 3
  • Lift
  • Rooftop terrace
  • Number of bars/lounges - 7
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Area shuttle (surcharge)
  • Luggage storage
  • Hair salon
  • Number of restaurants - 8
  • Concierge services
  • Designated smoking areas
  • Outdoor tennis court
  • Laundry facilities
  • Total number of rooms - 547
  • One meeting room
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Hyatt Ziva Cancun - All Inclusive offers 547 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • LED TV
  • Daily housekeeping
  • Sofa bed size double
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, free items)

Where to Eat

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.

La Bastille – This restaurant specialises in French cuisine and only serves dinner.

El Mercado – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Breeze Grill – This steakhouse serves breakfast, lunch and dinner.

Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

  • Snorkelling on site
  • Playground on site
  • Basketball on site

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets not allowed (service animals welcome)

You need to know

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Only service animals are allowed

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Sorry, we seem to have had an issue loading our review content. Try again?