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Hyatt Ziva Cancun - All Inclusive

Hotel Class
4.5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
3,032 reviews

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Forum Beach
    4 min walk
  • Popular Location
    Cancun Convention Center
    6 min walk
  • Popular Location
    Tortuga Beach
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Ocean Front Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Dolphin View Master Double

    Room Amenities

    • Sleeps 4
    More details
  • Dolphin View Master King (with Sofa Bed)

    Room Amenities

    • Sleeps 4
    More details
  • Turquoize Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Club Ocean Front Corner Suite

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good airport proximity and shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Delphinus Dreams. Travelling with kids? Don't miss Aquaworld and Ventura Park Cancun. Our guests appreciate the resort's central and quiet location.

Visit our Cancun travel guide

What's nearby

  • Popular Location
    Forum Beach - 4 min walk
  • Popular Location
    Cancun Convention Center - 6 min walk
  • Popular Location
    Tortuga Beach - 3 min drive
  • Popular Location
    Cancun Interactive Aquarium - 4 min drive
  • Popular Location
    La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Where to eat
  • Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • La Bastille – Restaurant offering French cuisine. Serves dinner.
  • El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Breeze Grill – Steakhouse. Serves breakfast, lunch and dinner.

About this property

Hyatt Ziva Cancun - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 547 rooms feature thoughtful touches such as free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads and free bottled water are among the other amenities available to guests.
Hyatt Ziva Cancun - All Inclusive offers 547 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cancun - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Entertainment
On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3 PM - 3 PM
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva All Inclusive
  • Hyatt Ziva Cancun
  • Cancun Dream Resort
  • Cancun Dreams Hotel
  • Dreams Cancun Resort & Spa
  • Dreams Cancun Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 8 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Sofa bed double
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Where to eat

4.7

Exceptional

5 - Excellent
2,394
4 - Good
461
3 - Okay
94
2 - Mediocre
42
1 - Poor
41
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff did a very good job every day..We loved it everyday.

Stayed 7 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was clean and everyone was friendly and welcoming. Only issue was they didn’t accept Discover credit card!! Was not advised before

    Stayed 7 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Simply amazing. Great hotel with excellent pools, beaches and activities. The staff is awesome.

    Stayed 4 nights in Dec. 2019

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