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Aparthotel

El Dorado Royale, All & More Inclusive Adults Only

5.0 star property

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El Dorado Royale offers a complete escape near Maroma Beach with Catamarán and Cenote experiences. Guests enjoy aromatherapy and massages at the spa or relax at six outdoor pools. The resort provides free in-room WiFi and six restaurants serving diverse cuisine.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
The current price is NZ$744
includes taxes & fees
28 Apr - 29 Apr

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE

LUXURY JUNIOR SUITE - MORE INCLUSIVE

LUXURY JUNIOR SUITE - MORE INCLUSIVE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

ROYAL RETREAT SWIM UP SUITE

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

ROYAL RETREAT JUNIOR SUITE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ROYAL RETREAT BEACHFRONT SUITE

Free minibar, desk, laptop workspace, blackout curtains

ROYAL RETREAT BEACHFRONT SUITE

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT DELUXE GARDEN SUITE

ROYAL RETREAT DELUXE GARDEN SUITE

ROYAL RETREAT DELUXE GARDEN SUITE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Free minibar, desk, laptop workspace, blackout curtains

Suite Junior

  • 57 sq m
  • Sleeps 3

View all photos for Double Suite with Garden View

Free minibar, desk, laptop workspace, blackout curtains

Double Suite with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2

View all photos for Suite Premium

Free minibar, desk, laptop workspace, blackout curtains

Suite Premium

  • 55 sq m
  • Sleeps 2

View all photos for Suite Luxury

Free minibar, desk, laptop workspace, blackout curtains

Suite Luxury

  • 55 sq m
  • Sleeps 3

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About the area

Located in Playa del Carmen, El Dorado Royale, All & More Inclusive Adults Only is on a private beach. While the natural beauty of Tres Rios Ecopark and Puerto Morelos Beach can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course. Maroma Beach and Playacar Golf Club are two other places to visit that come recommended. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach
    Paradise Beach
    8 min drive - 6.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    6 min drive - 5.0 km
  • Playa Paraiso Golf Course
    6 min drive - 5.3 km
  • Nicklaus Design Golf Course
    8 min drive - 5.0 km
  • Dr. Alfredo Barrera Marin Botanical Garden
    9 min drive - 9.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Restaurants

  • El Mar Y Tierra
    7 min drive
  • Don Miquel
    10 min drive
  • La Hacienda
    8 min drive
  • El Cocotal
    2 min walk
  • Guacamaya Bar
    6 min walk

About this property

El Dorado Royale, All & More Inclusive Adults Only

Catch some rays on El Dorado Royale, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted bath and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV.
El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02451323

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transport to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Does El Dorado Royale, All & More Inclusive Adults Only have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at El Dorado Royale, All & More Inclusive Adults Only?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at El Dorado Royale, All & More Inclusive Adults Only on 28 Apr 2026 start from NZ$744, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Royale, All & More Inclusive Adults Only pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Dorado Royale, All & More Inclusive Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Royale, All & More Inclusive Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at El Dorado Royale, All & More Inclusive Adults Only?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does El Dorado Royale, All & More Inclusive Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Royale, All & More Inclusive Adults Only?

Yes, the property is all-inclusive. Activities include volleyball.

Where is El Dorado Royale, All & More Inclusive Adults Only located?

Nestled on the beach, this Playa del Carmen aparthotel is 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club.

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Reviews

El Dorado Royale, All & More Inclusive Adults Only Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 358 out of 598 reviews
Rating 8 - Good. 125 out of 598 reviews
Rating 6 - Okay. 70 out of 598 reviews
Rating 4 - Poor. 22 out of 598 reviews
Rating 2 - Terrible. 23 out of 598 reviews

Reviews

Verified

10/10 Excellent

Melissa Marie

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were absolutely incredible. Everyone is so kind, welcoming, and really tries to make your stay special. The more inclusive policy of this hotel makes your stay so relaxing and allows you to truly enjoy the experience
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Evan David

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very helpful and the resort was beautiful. There were so many amenities especially for the price.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely resort, everything including activities are included. People are friendly and helpful
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was fantastic. Ocean view from our room. Food was great. Lots of fun at the pools. Nice property and very friendly staff.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and staff was friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
The newly renovated rooms are beautiful. The staff, as always, was great.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Emily Ann

Liked: Cleanliness, communication
Disliked: Listing accuracy
This is not a 5 star hotel. You can not swim in the sea at this hotel However, the staff is friendly, the food is good and they have many swimming pools. Rooms are outdated but clean and dark. Plenty of restaurants to choose from and good drinks everywhere!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, loved swim up room, beautiful property, polite and attentive staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kierre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love, love, love El Dorado. My best friend and I spent 5 days being pampered and waited on. The room seemed slightly outdated but we still loved it. Very clean. Stocked minibar. Wonderful staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was amazing, it was quiet and not overcrowded, very good experience.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Alexis

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Staff were amazing. Food options were limited except for breakfast. We went to the sister resort for the steak house and it was awful. Beautiful view but not a lot of beach front. Nice and safe area.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

John Albert James

Liked: Cleanliness, check-in, communication, listing accuracy
Very large property and beautiful grounds. The property is overall pretty well maintained but this is an older resort. The swim up pool rooms were nice and we enjoyed swimming from the room to the larger pools and bars. Plenty of restaurant options but overall the food was 50/50 for us. Some items were pretty good and others were not. Also compared to some other resorts we've stayed at the restaurant staff was a little slower. Overall all resort staff was friendly and helpful. One thing that we thought was missing was a quicker food option during lunch; all of the lunch options we tried were sit down restaurants and sometimes there was a wait. Really all we were looking for was a quick bite so sometimes that made it challenging. Overall a good resort for the money spent; some of the food could be improved upon but the drinks, rooms, staff, and over all property was nice!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rosalyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment of arrival, we felt pampered. The staff was extremely accommodating. The ground were amazing. Walking the paths at night was peaceful and beautiful. I would definitely recommend booking a stay and this resort.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

elizabeth

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Staff was friendly and room was nice. Getting dinner reservations was an issue the entire stay, as well as getting a pool chair. Food was ok. I've been to another el dorado location (maroma) and i think ill stick to that one from now on.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Airport shuttle was easy to find. staff very friendly and always happy to help
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Kenneth Glenn

Liked: Cleanliness
Disliked: Check-in
Beautiful grounds, friendly staff. Confusing and lengthy checkin. Regular “Royale” hotel guests are second class citizens here with respect to pool areas compared to club members or “Cassitas” room guests. The central “Royale” pool area is overcrowded while other restricted areas are under-utilized. The dining reservation system is dysfunctional. Food is OK, with highlights being the Mexican snd Mediterranean restsurants. The worst was the “Japanese” restsurant in Generations hotel—poor service bad food. The room was large but poorly msintained with a broken patio door lock. Room lighting was too dim for normal room activities, it was impossible to read in bed, the brightest light was in the closet.
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Alok

Disliked: Cleanliness, amenities
The resort did not meet our expectations: Lomas Travel was lousy so we booked a private taxi, the food was below average, service was generally good, but some front desk workers were rude, lacked empathy and basically did not care! I would never stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property consistently great food and service.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Marie Ange

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and clean. The staff we encountered were nice and helpful for the most part. The grounds were well kept, and the resort overall was beautiful. The food and drink were good as well. We had a swim up room and found it to be more like a lazy river where other guests could swim through from the main pool, but we appreciated the quick access from our room and lounging chairs and table outside the room. The dinner at Fuentes was quite as interesting dinner/cooking experience that I would recommend.
Outside Swim Up Room
Anniversary Surprise
Lobby
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
The catamaran excursion at Marona Beach was the highlight of my trip. I did not like that it was so difficult for dinner reservations and waiting for a ride around the resort. Overall, I did enjoy my accommodations.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lonnie

Liked: Amenities
Very good place to stay for couples
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Great amenities
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service. Clean room. Very much appreciate Ivan and Fatima help during our stay. Will go back in the future!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful resort, excellent service and delicious food!
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Yvonne

Liked: Cleanliness, communication
Disliked: Amenities
The rooms are very clean, the staff are amazing the food was good. No beach due to massive concrete blocks making it un safe. If you want a pool chair you must be up by 6 am and go put your towel or something personal to keep it for when you are ready... Seriously 6:30 no chairs left. There's the Bali beds but $100usd per day. Poor signage very confusing to get around. Long lines to get into the restaurant, there's only 1 place to eat supper unless you are fortunate enough to get a reservation at one of their "supper spots" but all the best places that you want to try are booked unless you are there for 2 weeks if you go for 7 days half of them are booked before you get there. Won't go back.
Stayed 7 nights in Jan 2026