Mexico Apart Hotels

"We asked for a room in the quiet building. The parties get loud"

"Food was very good. A lot of variety, the staff was excellent always very attentive and helpful and the hotel was clean and very nice , I will recommended for sure and stay again there "

"My boyfriend and I had the ocean view king suite and it was huge! Super clean. Everyone was super friendly including Jose. He kept the vibes up and was truly an amazing soul! I enjoyed the food at each restaurant. 10/10 for me. We cannot wait to go back! "

"The type of people don’t match with our type of sexual preference.-"

"Friendly staff. Property is not well maintained and not clean. Pool was not clean. Food quality is below mediocre."

"Everything was wonderful and everyone was so helpful. "

"The staff was attentive and helpful. The breakfast, snacks and food in the executive club were wonderful. The airport shuttle did not go to the terminal we needed so staff took our bags and wheeled me in a wheelchair to the terminal all the way to the airline desk. I was very grateful to them as I am unable to walk due to hip surgery. Thank you for the wonderful hospitality and service. "

"Very disappointed at this hotel, don’t even believe the 9.2 rating, it’s short staffed, no waitress at the beach, no good amenities, room for some reason u can’t open the balcony doors or the floors will get wet, (condensation they said ) never seen it happen in any other hotel, restaurant by the pool open at 11am and closes at 3pm, can’t say anything staff will get mad at you, it’s just soo much bad for this hotel, would never recommend to anyone."

"This was one of the nicest and smallest Riu's we stayed. Staff: Karla, in public relations/guest services was OUTSTANDING! She made my mothers day so special and our entire week remarkable, thank you from the bottom of our hearts. All the waitstaff were good, Susana, Carolina, Marlen in Italian, Idalia in Buffet were especially great. Arturo at check-in was efficient and so helpful. Our housekeeper Mayta did a fantastic job everyday. Our room (1302) was beautiful, large and ocean front and close to the elevator just as we had requested. Had a 4 cup coffee maker and a frig restocked with beer, soda's and water every day. Food: All the restaurants were good, especially liked Italian and the Buffet. Can't go wrong at any of them. Got massages several days on the beach $50, the spa in resort was $100's, that is WAY to much! Evening Entertainment was mediocre at best, but they tried. There was always some fun entertainment during the day. The beach vendors stayed away after you told them no, so that was nice and the didn't come up to the property unless you asked them. Taxi into downtown was $17, coming back was $16. Very nice stay!"