Houseboats in Quintana Roo

"Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily."

"The only problem I had was that the door never closed, and it was never fixed "

"Roo"

"We really enjoyed our stay here, the rooms were spacious and well maintained, clean and very comfortable. The fully stocked free mini bar that was replenished daily was definitely a plus! The staff throughout the hotel were so friendly and helpful, you could see they all loved working here and it made the holiday all the more enjoyable. The facilities were great, the choice of restaurants and bars abundant and we had so much variety that we didn’t go to the same one twice in the week that we were there. We loved the beach but preferred to use the pool to swim as we were there when there was a lot of sea grass. There was lots to do in resort with a daily schedule of different activities and entertainment offerings to keep you occupied if you wanted more than just chill on a beach or around the pool. My only criticisms would be that they allowed people to place towels on the sunbeds even if they weren’t using them all day and didn’t stop people from holding onto the floats that were available for you to use in the pool (Lazy River) so I would recommend you take your own."

"Great Staff"

"Food was mediocre. Hotel staff was very attentive. Room was cleaned and maintained. "

"Hotel decor was stunning. The food was incredibly fresh and so nicely presented. The staff are so kind, helpful, and hardworking. The resort was always in prestige condition! I could not have asked for a better stay! "

"Food, clean rooms , and staff "

"The staff was great. The room was clean every time we came back to the room. Great food. "