Sun Palace Cancun - Adults Only - All-inclusive

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Luxury
VIP Access
4.5 star property
9.2

Wonderful

Tranquil beachfront elegance and luxury

Tranquil beachfront elegance awaits you with stunning views and a serene atmosphere perfect for couples. Savour exquisite dining options, lounge by pristine pools, and enjoy impeccable service for an unforgettable escape.

The current price is NZ$803
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

A spacious hotel room with a large bed, a sitting area with a view of the ocean, and a separate dining area.

Superior Junior Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the ocean through the window.

Superior Governor Suite Partial Ocean View - King Size Bed

  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Room

Superior Two Bedroom Presidential Suite - Ocean View

  • Ocean view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite Ocean View - Two Double Beds

A hotel room with two beds, a TV, a bathroom, and a view of the ocean.

Superior Junior Suite Ocean View - Two Double Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

A modern hotel room with a large bed, a bathroom with a bathtub, a dining area with a table and chairs, and a view of the ocean.

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A spacious hotel room with a large bed, a TV, a desk, and a view of the ocean.

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View

A modern hotel room with a large bed, a bathroom with a bathtub, a dining area with a table and chairs, and a view of the ocean.

Superior Deluxe Ocean View

9.6 out of 10
Exceptional
(70 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, Sun Palace Cancun - Adults Only - All-inclusive is near theme parks and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Scuba diving, snorkelling and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.2 km
  • A park with a fountain, palm trees, and a distant body of water under cloudy skies.
    Iberostar Cancun Golf Course
    19 min walk - 1.7 km
  • A stone wall with a sign for 'El Rey Archaeological Zone' and a logo for the National Institute of Anthropology and History.
    El Rey Archaeological Zone
    3 min drive - 2.5 km
  • A beach with the word "CANCÚN" spelled out in colorful letters.
    Delfines Beach
    4 min drive - 2.8 km
  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    15 min drive - 10.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Restaurants

  • Sun Palace
    1 min walk
  • Arena Sports Bar
    6 min walk
  • Azvl
    2 min walk
  • Sunset
    14 min walk
  • La Estancia
    5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

  • Property highlights
  • Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars and a swim-up bar. Treat yourself to a facial, hydrotherapy or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on-site.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools, along with sunloungers and a swim-up bar
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Luggage storage, a lift and a gift shop
    • Guest reviews speak highly of the beach locale, pool and helpful staff
  • Room features
  • All 247 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with Jetted bath and free toiletries
    • Smart TVs with premium channels
    • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorised water sports are included.

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Property amenities

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on 1 Nov 2026 start from NZ$803, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self-parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 749 out of 1000 reviews
Rating 8 - Good. 139 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, the attention to detail from the staff is outstanding.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were excellent. we had a great time.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike about this place. We had an amazing time and could not have asked for a better place. The staff are so helpful and friendly. We would definitely stay here again.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Newly renovated. Service was excellent and staff was very friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place food was great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Sun Palace, they offer several pools, great atmosphere, nice spa, great resturants, we liked the Thai a lot. I'd recommend it for a nice get away.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Breakfast | all on point
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay! Clean rooms, friendly staff and great food!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient.We have many friends.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely facility, staff responsive, amenities over the top. I will return!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, resort well kept. Staff was courteous, helpful and accomodating. We really enjoy our stay at the Sun Palace Cancun.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean awesome service and great views!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent and because of this, we will be a regular customer.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, inviting and knowledgeable. They were always ready and willing to help. The food was delicious. The whole atmosphere was inviting and relaxing. We will return sometime soon. Thanks for your hospitality.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Gorgeous resort! Food and staff were great! We will be back.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Great service.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like Diamonds this is the Hotel for you! Food was Great, we had a 10 day stay at the Resort so we visited all the Restaurants, pools, bars you name it! staff was very helpful and friendly, very safe and attentive, we recommend sun Palace
Stayed 9 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Needs better liquor , more beer selections, better food , more options to eat The staff and room and resort was super cl an and accommodating
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was above and beyond kind, helpful, and courteous! The room was kept spotless, and the whole resort was so clean! We definitely enjoyed our time of relaxation!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May 20-25th was our 5th visit to Sun Palace as a couple. Needless to say, we love this place. The spa was the star of our visit this time. We cannot believe we have been skipping it!! We ventured out to Moon Palace and purchased a day pass to the Grand. If you are looking for a relaxing vacation with a few frills, Sun Palace is your place. We were able to catch a Cabaret and Michael Jackson show!!! Boy, do they know how to entertain!! See you next year, SUN!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great staff 100 % highly recommended
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sun Palace is a travel destination for all couples who want to enjoy a beautiful hotel and tireless staff who work to make your stay an absolutely incredible one. We went for our 40th wedding anniversary and are so glad we did. The intimate size makes for a truly relaxed experience that will not be forgotten. The accommodations are truly topnotched. Everyone we spoke to had been coming to Sun Palace for years and now we know why. A wonderful experience for sure and one that will not disappoint.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish we enjoyed the entire resort! The staff, our room, food, and the spa was all excellent! We will definitely be back!
Stayed 3 nights in Dec 2025