Queenstown Hotels

Just a nice easy place to stay. All the staff were friendly and helpful

I liked it! I stayed at about half price of usual rate.

It's an amazing hotel, we were treated as rock stars!

Was upgraded to a suite with an amazing view. Helpful staff and spotlessly clean.

We will definitely return to the Heritage at Queenstown! The room was great, the spa, the free underground secure parking, nice TV, the room service menu was lovely and the guest laundry was very handy. We loved the hotel so much we decided to stay at the one at Hanmer Springs and had a equally great experience. We are a family of 2 adults and 2 children aged 3 & 5. We shared a deluxe room, it worked really well for us.

The staff are the most helpful and friendly people in the world. They go out of their way to help you. The room had the most comfortable bed...like home. I never slept so well in a hotel before. The Millennium is close enough to town to walk but also offers a shuttle service every hour.. the only complaint I have is that they do not offer free WiFi which was inconvenient for a foreigner needing to keep up on finances, emails, etc. at home. They have a restaurant at the hotel.

We booked the Copthorne Hotel for an overnight stay in Queenstown as we had stayed their previously and enjoyed our stay. Reception staff were pleasant and helpful. Our room was excellent with a supersize king bed. Pillows were very comfortable. Cleanliness was of a high standard. We had a lovely view of the lake and no traffic noise.

Enjoy our stay, friendly staff and excellent service, highly recommended.

We rented a studio apartment for three nights, during our first visit to Queenstown. Check in is officially 3pm, but the reception staff let us store our luggage until our room was ready. (If the room is reinstated earlier, they'll let you check in). The studio rooms are very comfortable, great bed and bathroom. The small kitchen is serviceable, although best suited for cups of tea or coffee. My only negative impression of the room is that the bathroom light activates an extraction fan (as there is no window) and it is quite noisy. We slept very well, our room was cosy and peaceful. The staff were helpful and knowledgeable about tourist activities, sightseeing and good places to dine. They can book activities for you, which was very convenient. The Pounamu apartments are a ten minute walk from 'downtown' Queenstown. No problem for young or fit visitors, or those with a rental car, but others should be aware and be prepared for s little exercise. Some reviews mention that the apartments aren't serviced: this shouldn't be a problem for short stays, and we enjoyed having our privacy respected. Each apartment has access to a good washing machine and dryer in the entrance lobby which we gladly made use of. If we return to Queenstown with friends or family, we would rent the entire apartment ( the studio bedroom would become a self contained second bedroom), it looks amazing and has views of the Frankton part of the lake. We'd be happy to stay at Pounamu again.

Excellent hotel. Such a reasonable price for incredible views ( we had a a 'superior room with lake view'). The decor is a bit older but I liked the 'retro' ambience and the room was very clean, warm & comfortable - the grounds were very well kept too. It wasn't right in the town centre but the free shuttle was very convenient. The spas were a bonus. The staff were all very friendly and helpful. The only thing that could have made the room better was stronger water pressure in the shower.