Holiday Inn Queenstown Remarkables Park, an IHG Hotel

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In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished

Overview of Holiday Inn Queenstown Remarkables Park, an IHG Hotel

Holiday Inn Queenstown Remarkables Park, an IHG Hotel

4.0 star property

4.0/5 Very good

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
28 Red Oaks Drive, Frankton, Queenstown, 9371

Explore the area

  • Popular LocationLake Wakatipu18 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)3 min drive
  • Popular LocationMillbrook Resort Golf Course16 min drive
  • Popular LocationCoronet Peak Ski Area25 min drive

Choose dates to view prices

About this area

Queenstown

Holiday Inn Queenstown Remarkables Park, an IHG Hotel is located in Frankton, a neighbourhood in Queenstown, and is in the business district and near the airport. The Remarkables Ski Area and TSS Earnslaw Steamship are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ecotours and hunting.

What's nearby

  • Remarkables Park Town Centre - 5 min walk
  • Lake Wakatipu - 18 min walk
  • Alpine Aqualand - 5 min drive
  • Millbrook Resort Golf Course - 16 min drive
  • Coronet Peak Ski Area - 25 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 3 min drive

Restaurants

  • Giants Restaurant — 1 min walk
  • Giants Bar — 1 min walk
  • Odelay cafe - 5 min walk
  • True South Dining Room - 7 min drive
  • Kappa - 10 min drive

About this property

Holiday Inn Queenstown Remarkables Park, an IHG Hotel

4-star Queenstown hotel in Frankton, near Lake Wakatipu
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and 24-hour room service. All 182 soundproofed rooms provide free WiFi, free wired Internet and MP3 docks. Smart TVs with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as espresso makers and pillow menus.
Holiday Inn Queenstown Remarkables Park, an IHG Hotel offers 182 forms of accommodation with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: NZD 15-30 for adults and NZD 0-18.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi
  • Spanish

Business services

  • Conference space (2250 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 30 for adults, and NZD 0 and NZD 18.50 for children (approximately)
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday INN Remarkables Park
Holiday Inn Queenstown Remarkables Park an IHG Hotel
Holiday Inn Queenstown Remarkables Park, an IHG Hotel Hotel
Holiday Inn Queenstown Remarkables Park, an IHG Hotel Queenstown

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 3 out of 5 reviews
5 - Excellent 60%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 5 reviews
1 - Terrible 20%

5.0/5

Cleanliness

3.8/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a view of the Remarkables which made for a memorable last night in Queenstown from an excellent room with an extremely comfortable large bed and beautiful bathroom.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Failed to place the extra bed. Aircon shutting down. In house Parking was not provided if I had not requested for it.
Stayed 6 nights in Jan 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed in Ramada which is next door before when Ramada was brand new and just opened. My experience with Ramada was fantastic. This Holiday Inn hotel's brand new. However the stay in the hotel was absolutely a nightmare. I am a real estate agent and love traveling. I have been traveling over the world and using Expedia forever to book hotels. This is the first time i got so angry. I have booked for 3 people and Expedia gave me a room with a Kind size bed. But I also saw " third guest Extra charge" there. But "the third guest extra charge" does not cover a single bed. A Japanese receptionist called me and asked me if I wanted to pay 60 dollars per night to get an extra bed. I said it was okay. I traveled with family members, we could rough it for 2 nights. Now the nightmare started. When I turned up at the hotel, the Japanese receptionist tried to charge me 760 for the stay and I showed her my receipt from Expedia for 691 dollars. And she said it was Expedia that gave me that price. Then a Malaysian receptionist came over and said I should talk to Expedia to sort it out. Their price is 691. And also she said I should ring expedia. I was angry, i said i didn't need to ring expedia. Expedia had a contract with you not me. I trusted Expedia as a reliable source and it never went wrong. She then fixed the price. Then the Japanese receptionist took my credit card to charge me 701 dollars. I asked her why it was 701. Then Malaysian receptionist came to tell me
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Compliments to the chef in Giants restaurant. Cooked our lamb rump to perfection each time. Hotel is very clean and comfortable. The only downside is that sound proofing is quite bad as we can hear next door's conversation and partying.
Stayed 2 nights in Dec 2021