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Reception
Outdoor spa bath
Outdoor spa bath
Terrace/patio
Cots/infant beds, free WiFi, linens

Guest reviews

3.7/5 Good
287 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Business Services
Laundry
Hot tub

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationKiwi and Birdlife Park11 min walk
Popular LocationSkyline Gondola13 min walk
Popular LocationSkyline Queenstown14 min drive
AirportQueenstown (ZQN-Queenstown Intl.)14 min drive

Choose dates to view prices

  • Double Room, 1 Double Bed, Shared Bathroom

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsDouble Room, 1 Double Bed, Shared Bathroom
  • Twin Room, Shared Bathroom

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsTwin Room, Shared Bathroom
  • Shared Dormitory, Mixed Dorm, Shared Bathroom

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsShared Dormitory, Mixed Dorm, Shared Bathroom
  • Double or Twin Room, Ensuite

    Room amenities

    • Sleeps 3
    More detailsDouble or Twin Room, Ensuite
  • Family Apartment, 2 Bedrooms, Private Bathroom

    Room amenities

    • Sleeps 4
    More detailsFamily Apartment, 2 Bedrooms, Private Bathroom
  • Standard Room, Multiple Beds, Shared Bathroom

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsStandard Room, Multiple Beds, Shared Bathroom
  • Apartment, 1 Bedroom, Private Bathroom

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsApartment, 1 Bedroom, Private Bathroom
  • Studio, Multiple Beds, Private Bathroom

    Room amenities

    • Sleeps 3
    More detailsStudio, Multiple Beds, Private Bathroom
  • Studio, 1 Bedroom

    Room amenities

    • Sleeps 4
    More detailsStudio, 1 Bedroom
  • Studio, Multiple Beds

    Room amenities

    • Sleeps 6
    More detailsStudio, Multiple Beds

About this area

Queenstown

Located in Queenstown, Pinewood Lodge is near the beach. Lake Wakatipu and Crown Range reflect the area's natural beauty and area attractions include Skyline Gondola and Kiwi and Birdlife Park. Alpine Aqualand and AJ Hackett Bungy Jumping are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain biking and other activities like a ski shuttle.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Kiwi and Birdlife Park - 11 min walk
  • Skycity Queenstown Casino - 11 min walk
  • Fear Factory Queenstown - 11 min walk
  • Skyline Gondola - 13 min walk
  • Skyline Queenstown - 14 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

About this property

Pinewood Lodge

Hostel with free parking, near Lake Wakatipu
Along with a spa tub, this smoke-free hostel has laundry facilities and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, multilingual staff and a garden are on-site. Rooms offer complimentary wireless Internet access and showers.
Pinewood Lodge offers 27 forms of accommodation. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Ski shuttle nearby

Things to do

  • Bike hire
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • No lifts
  • Reception hall
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Shower

Policies

Check-in

Check-in between 2 PM and 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 20 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available

We should mention

No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pinewood Lodge Backpacker Queenstown
Pinewood Lodge Backpacker
Pinewood Backpacker Queenstown
Pinewood Backpacker
Pinewood Lodge Queenstown
Pinewood Queenstown

Frequently asked questions

Can I cancel my reservation for free at Pinewood Lodge and receive a full refund?
Yes, Pinewood Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Pinewood Lodge cancellation policy on our site for more details about any exclusions or requirements.
Is this hostel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Pinewood Lodge?
Check-in is from 2 PM to 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Pinewood Lodge?
Checkout is at 10 AM.
Where is Pinewood Lodge located?
Situated in the mountains, this hostel is within a 15-minute walk of CaddyShack City Mini Golf, Lake Wakatipu and Skyline Gondola. Kiwi and Birdlife Park and Toi o Tahuna are also within 15 minutes.

Guest reviews

Overall score and ratings for Pinewood Lodge

3.7
5 - Excellent
59
4 - Good
125
3 - Okay
73
2 - Mediocre
19
1 - Poor
11
3.7
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked a double room with a single bed. The room was very dark as the window faced a brickwall which was about 50 cm from the window. We upgraded to a wonderful sunny and spacious cabin with terrace

Stayed 2 nights in Jan 2020

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The bed had clean sheets, but was extremely uncomfortable and the whole place smelt old and dirty, worst place we have ever stayed and would definately not recommend

Stayed 2 nights in Jan 2020