- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. I had a wonderful stay!
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Exceptional
537 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Breakfast Available
Map
30 Brunswick St, Queenstown
Explore the area
Steamer Wharf6 min walk
TSS Earnslaw Steamship8 min walk
Fear Factory Queenstown9 min walk
Queenstown (ZQN-Queenstown Intl.)10 min drive
Choose dates to view prices
Lake King
Photos of Lake King
Lake King
4.7/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Hill view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
37 square metres m2 room, balcony with hill views
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Alpine One Bedroom (No Lake View)
Photos of Alpine One Bedroom (No Lake View)
Alpine One Bedroom (No Lake View)
5/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- Hill view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed and 1 Single Sofa Bed
45 square metres m2 room with hill views
Layout – Bedroom and sitting area
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Alpine King (Non Lake View)
Photos of Alpine King (Non Lake View)
Alpine King (Non Lake View)
4.8/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Hill view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
37 square metres m2 room with hill views
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Remarkable King
Photos of Remarkable King
Remarkable King
5/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Mountain view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
37 square metres m2 room with mountain and lake views
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) available
Non-Smoking
Accessible Lake King
Photos of Accessible Lake King
Accessible Lake King
4.3/5 guest room ratingMore detailsRoom amenities
- Lake view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Overlooking the lake
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
Accessible Alpine One Bedroom (No Lake View)
Photos of Accessible Alpine One Bedroom (No Lake View)
Accessible Alpine One Bedroom (No Lake View)
4/5 guest room ratingMore detailsRoom amenities
- Hill view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed and 1 Single Sofa Bed
Overlooking the hill
Layout – bedrooms
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
QT King
Photos of QT King
QT King
4/5 guest room ratingMore detailsRoom amenities
- Partial lake view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Overlooking the lake (partial)
Internet – Free WiFi
Entertainment – Plasma TV with cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, iron/ironing board and phone
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) available
Non-Smoking
About this area
Queenstown
Located in Queenstown, QT Queenstown is on a lake. Church of St Peters and Williams Cottage are local landmarks, and the area's natural beauty can be seen at Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests love the hotel's central location.
Visit our Queenstown travel guideWhat's nearby
- Steamer Wharf - 6 min walk
- TSS Earnslaw Steamship - 8 min walk
- Fear Factory Queenstown - 9 min walk
- Skycity Queenstown Casino - 9 min walk
- Kiwi and Birdlife Park - 12 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 10 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out
Safety measures
Individually wrapped food options available through room service
Hand sanitiser provided
Masks and gloves available
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: NZD 30.00 per day
- Limited parking spaces
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: NZD 34.00 for adults and NZD 17 for children
- 1 restaurant
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Outdoor pool
- Sauna
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
Business services
- Meeting rooms
- Conference space (1001 square feet)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Roll-in shower
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- TV channels
- Plasma TV
Food and drink
- Coffee/tea maker
- Minibar
More
- Electrical adapters/chargers
- Iron/ironing board
- Phone
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in between 2 PM and midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 34.00 for adults and NZD 17 for children (approximately)
- Valet parking fee: NZD 30.00 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include carbon monoxide detector and a smoke detector.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Contactless check-out is available.
- Individually wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
This property does not have a Qualmark® rating. We have provided a rating based on our rating system.
Frequently asked questions
Guest reviews
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.8
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Staff very cheerful on check-in, lovely room and design features, very clean. Downsides were no parking (except for $15 per night in small fenced off area) other than on a dirt patch near the hotel. Bit embarrassing. Also, the rooms need to be fully carpeted as every footstep can be heard from other rooms. The sound isolation is not great in general.
Stayed 1 night in Mar 2020
- Liked: Staff & service, property conditions & facilities
It was pretty but so many impractical things; annoying to have to hunt for stuff you need like the hairdryer
Stayed 1 night in Mar 2020
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