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Outdoor spa bath
Outdoor spa bath
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1 bedroom, premium bedding, down duvet, pillow top beds

Guest reviews

4.7 out of 5 Exceptional
149 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationSteamer Wharf2 min drive
Popular LocationBob's Peak14 min drive
Popular LocationSkyline Queenstown14 min drive
AirportQueenstown (ZQN-Queenstown Intl.)16 min drive

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  • Tahuna Lakeview Luxury Package

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 2
    More detailsTahuna Lakeview Luxury Package
  • Kamana King

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsKamana King
  • Kamana Twin

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsKamana Twin
  • Remarkables King

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 2
    More detailsRemarkables King
  • Remarkables Twin

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 4
    More detailsRemarkables Twin

About this area

Queenstown

Located in Queenstown, Kamana Lakehouse is in the suburbs. Skyline Gondola is a popular local attraction, and if an activity is on the agenda, TSS Earnslaw Steamship and Queenstown Hill are worth a visit. Travelling with kids? Consider CaddyShack City Mini Golf and Kiwi and Birdlife Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. Our guests appreciate the hotel's quiet location.
Visit our Queenstown travel guide
View map
Popular Location

What's nearby

  • Steamer Wharf - 2 min drive
  • Kiwi and Birdlife Park - 4 min drive
  • TSS Earnslaw Steamship - 6 min drive
  • Bob's Peak - 14 min drive
  • Skyline Queenstown - 14 min drive

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • Nest Kitchen + Bar — 1 min walk

About this property

Kamana Lakehouse

4.5-star, family-friendly hotel near TSS Earnslaw Steamship
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. All 73 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find furnished balconies or patios, iPod docking stations and pillow menu.
Kamana Lakehouse offers 73 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 hot tubs are on site.

Children aged under 11 years old are not allowed in the spa tub without adult supervision. Guests aged under 5 years old are not allowed in the spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Street parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 36-36 for adults and NZD 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs

Family friendly

  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Spanish

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 46-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 14 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 36 and NZD 36 for adults, and NZD 15 and NZD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa tub fee: NZD 100
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 11 years old are not allowed in the spa tub without adult supervision
Guests under 5 years old are not allowed in the spa tub

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel Queenstown
Queenstown Aspen On Hotel
Aspen On Hotel Queenstown
Aspen Queenstown
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Aspen Queenstown
Kamana Lakehouse Hotel
Queenstown Aspen On Hotel
Aspen On Hotel Queenstown
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Kamana Lakehouse and receive a full refund?
Yes, Kamana Lakehouse offers free cancellation on select room rates, because flexibility matters! Please refer to Kamana Lakehouse cancellation policy on our site for more details about any exclusions or requirements.
Is Kamana Lakehouse pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kamana Lakehouse ?
Self-parking is free at this property.
What time is check-in at Kamana Lakehouse ?
Check-in is from 2:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Kamana Lakehouse ?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Kamana Lakehouse located?
This family-friendly Queenstown hotel is located in the mountains, within 2 mi (3 km) of TSS Earnslaw Steamship, Skyline Gondola and Queenstown Gardens. Queenstown Hill and Queenstown Event Centre are also within 6 mi (10 km).
4.7
Exceptional
149 reviews
5 - Excellent
116
4 - Good
24
3 - Okay
5
2 - Poor
2
1 - Terrible
2

4.9/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. So friendly and kind. I loved staying here and the spa was on another level. I would definitely stay here again. Also, the food was the best I've ever had. My boyfriend also loved it too.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay! We had the best time for the 4 days we spent here. The Kamana soak is an absolute must!
Stayed 4 nights in Sep 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

3/5 Okay

Stayed 4 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend away spot, recently refurbished and done in an very modern way. It is an great retreat away from the typical hotel in Queenstown. Would be happy to stay again. Also the team did great with offering an level 2 breakfast experience to replace self service by providing hot/cold plates.
Stayed 1 night in Sep 2020

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