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Reviews

4.2 / 5Very Good
1,329 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bob's Peak
    5 min drive
  • Popular Location
    TSS Earnslaw Steamship
    5 min drive
  • Popular Location
    Steamer Wharf
    6 min drive
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Room, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Standard Room, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Room, Garden View

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, Lake View

    Room Amenities

    • Sleeps 2
    More details

About this area

Queenstown

Located in Queenstown, Mercure Queenstown Resort is in the suburbs and near the boardwalk. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Fear Factory Queenstown - 2 min drive
  • Kiwi and Birdlife Park - 3 min drive
  • Bob's Peak - 5 min drive
  • TSS Earnslaw Steamship - 5 min drive
  • Steamer Wharf - 6 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • Where to eat
  • South Eatery Restaurant – Ocean-view restaurant with a bar. Serves dinner daily. Reservations required. Kids' menu available.
  • Rises Restaurant – Ocean-view restaurant. Serves breakfast. Kids' menu available.

About this property

Mercure Queenstown Resort

4-star Suburban hotel near Lake Wakatipu
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 148 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Other amenities available to guests include wired Internet (surcharge), minibars and coffee/tea makers.
Mercure Queenstown Resort offers 148 forms of air-conditioned accommodation with minibars and a safe. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (NZD 10 per hour)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Ski shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 27 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Private picnics
Private winery tours
Public winery tours
Sauna
Seasonal outdoor pool
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Hindi
Japanese
Korean
Portuguese
Spanish

Business services

24-hour business centre
3 meeting rooms
Conference space (3272 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

More

Couples dining
Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

26-inch LCD TV
satellite channels

Food and drink

Coffee/tea maker
Mini fridge
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from January to December.Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Queenstown Resort
  • Mercure Queenstown
4.2

Very Good

5 - Excellent
552
4 - Good
555
3 - Okay
164
2 - Mediocre
47
1 - Poor
11
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

location is very good. quiet and good view.the restaurant also good.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel overlooking the lake. Beautiful views. Limited car parking available.

Stayed 2 nights in Jan. 2020

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in nice location. We enjoyed our stay for the most part. We were looking forward to swim however the pool temperature was too cold. Other problem was parking. We were out until around 10:00 pm and found no parking spots in lot or on the road. We went in and asked the front desk staff where to park. One of the staff actually went out and moved his car so we could park. What a wonderful act of kindness. Should we ever return to Queenstown we would stay here again. Room was clean, bed comfortable.

Stayed 1 night in Jan. 2020

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