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Mercure Queenstown Resort

Hotel Class
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,299 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Steamer Wharf
    2 min drive
  • Popular Location
    TSS Earnslaw Steamship
    3 min drive
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    11 min drive
  • Popular Location
    Bob's Peak
    14 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, Garden View

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Room, Garden View

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room, Lake View

    4.8/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Superior Room, Lake View

    4.2/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Superior Room, Lake View

    4.7/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 4
    More details

About this area

Queenstown

Located in Queenstown, Mercure Queenstown Resort is in the suburbs and near the boardwalk. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests appreciate the hotel's quiet location.

Visit our Queenstown travel guide

What's nearby

  • Popular Location
    Steamer Wharf - 2 min drive
  • Popular Location
    Fear Factory Queenstown - 2 min drive
  • Popular Location
    TSS Earnslaw Steamship - 3 min drive
  • Popular Location
    Kiwi and Birdlife Park - 3 min drive
  • Popular Location
    Bob's Peak - 14 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 11 min drive

Restaurants

  • Where to eat
  • South Eatery Restaurant – Ocean-view restaurant with a bar. Serves dinner daily. Reservations required. Kids' menu available.
  • Rises Restaurant – Ocean-view restaurant. Serves breakfast. Kids' menu available.

About this property

Mercure Queenstown Resort

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 148 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Guests will also find wired Internet (surcharge), minibars and coffee/tea makers.

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from January to December.Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Queenstown Resort
  • Mercure Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 10 per hour)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 27 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (3272 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Couples dining
  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 26-inch LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Nearby activities

Activities

  • Bike hire
  • Casino
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf
  • Health/beauty spa
  • Hiking/biking trails
  • Horse riding
  • Kayaking
  • Mountain biking
  • Mountain climbing
  • Parasailing
  • Rafting
  • Rock climbing
  • Sailing
  • Scooter/moped hire
  • Segway hire/tours
  • Ski area
  • Ski equipment hire
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Winery tours
  • Ziplining

Where to eat

  • South Eatery Restaurant – Ocean-view restaurant with a bar. Serves dinner daily. Reservations required. Kids' menu available.
  • Rises Restaurant – Ocean-view restaurant. Serves breakfast. Kids' menu available.
4.2

Very Good

5 - Excellent
538
4 - Good
544
3 - Okay
161
2 - Mediocre
45
1 - Poor
11
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Nov. 2019

5/5 Excellent

Everything was absolutely amazing about Mercure Queenstown

Stayed 4 nights in Oct. 2019

5/5 Excellent

We loved it!! Great value for the price. Insane views too!! Staff were all so lovely. Highly recommend

Stayed 2 nights in Oct. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 4 nights in Oct. 2019

4/5 Good

The view was very nice. Didn’t like that I had to sign up for their membership in order to get free wifi.. In this data and age, that should be standard offering .

Stayed 2 nights in Oct. 2019

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