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Reviews

4.5 / 5Excellent
1,343 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Steamer Wharf
    1 min walk
  • Popular Location
    TSS Earnslaw Steamship
    2 min walk
  • Popular Location
    Fear Factory Queenstown
    2 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Courtyard View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Queenstown

Located in Queenstown, Crowne Plaza Hotel Queenstown is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests love the hotel's quiet location.

Visit our Queenstown travel guide
Popular Location

What's nearby

  • Steamer Wharf - 1 min walk
  • TSS Earnslaw Steamship - 2 min walk
  • Fear Factory Queenstown - 2 min walk
  • Queenstown Beach - 3 min walk
  • Skycity Queenstown Casino - 4 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

About this property

Crowne Plaza Hotel Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 139 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Minibars, coffee/tea makers and free newspapers are among the other amenities available to guests.
Crowne Plaza Hotel Queenstown offers 139 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, a complimentary bathrobe and a hairdryer.
This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

Valet parking: NZD 23.00 per night

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 14 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Japanese
Portuguese
Spanish

Business services

24-hour business centre
Conference space

Outdoors

Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Hairdryer
Shower

Entertainment

digital channels
LCD TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cots (infant beds)!

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 23.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown
4.5

Excellent

5 - Excellent
786
4 - Good
449
3 - Okay
80
2 - Mediocre
24
1 - Poor
4
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Staff & service

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a really great experience with this hotel. Location is great, room and lake view were great as well. The stuff was very helpful and eager to help whenever we needed anything. We strongly recommend this hotel to anyone. We definitely will be back.

Stayed 1 night in Jan. 2020

3/5

  • Liked: Staff & service

The room was ok but the bathroom was not upto standard.

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The location is terrific. Service was just ok, bed was on the smaller side. It was fine, just a bit overpriced for what it is. However breakfast was vey reasonably priced and the toiletries in the rooms were nice - I especially loved getting lavender pillow spray.

Stayed 1 night in Jan. 2020

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