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Overview of Crowne Plaza Hotel Queenstown

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Crowne Plaza Hotel Queenstown

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSteamer Wharf1 min walk
    Popular LocationSKYCITY Wharf Casino1 min walk
    Popular LocationTSS Earnslaw Steamship2 min walk
    AirportQueenstown (ZQN-Queenstown Intl.)13 min drive

Choose dates to view prices

  • Room, 1 King Bed, Courtyard View

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Courtyard View
  • Room, 1 King Bed, Lake View

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View
  • Deluxe Room

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    • 1 King Bed OR 1 Double Bed
    More detailsDeluxe Room
  • Room, 1 King Bed, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Mountain View
  • Room, 2 Double Beds, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Mountain View
  • Room, 2 Double Beds, Balcony, View

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Balcony, View
  • Room, 1 King Bed, Balcony, View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, View
  • Room, 2 Double Beds, Lake View

    4.3/5 guest room rating

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Lake View
  • Room, 2 Double Beds, Courtyard View

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Courtyard View
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsStandard Room
  • Suite, 1 King Bed

    Room amenities

    • 62 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed

About this area

Queenstown

Crowne Plaza Hotel Queenstown is located on a lake and in an area with good shopping. Williams Cottage and St Josephs Parish are local landmarks, and travellers looking to shop may want to visit Steamer Wharf and Creative Queenstown Arts & Crafts Market. Skyline Gondola and CaddyShack City Mini Golf are also worth visiting. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Steamer Wharf - 1 min walk
  • SKYCITY Wharf Casino - 1 min walk
  • Creative Queenstown Arts & Crafts Market - 2 min walk
  • TSS Earnslaw Steamship - 2 min walk
  • Fear Factory Queenstown - 2 min walk

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • Vudu - 3 min walk
  • Fergburger - 4 min walk
  • Lombardi - 4 min walk
  • Fergbaker - 4 min walk
  • Madam Woo - 4 min walk

About this property

Crowne Plaza Hotel Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 139 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with digital channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Crowne Plaza Hotel Queenstown offers 139 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Valet parking on site (NZD 23.00 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 16 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 23.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

We should mention

One child aged 16 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Queenstown
Crowne Plaza Hotel Queenstown Hotel
Crowne Plaza Hotel Queenstown Queenstown
Crowne Plaza Hotel Queenstown Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel Queenstown and receive a full refund?
Yes, Crowne Plaza Hotel Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Queenstown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Hotel Queenstown?
As of 18 Jan 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown on 25 Jan 2021 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Hotel Queenstown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Hotel Queenstown?
Valet parking is available for NZD 23.00 per night.
What time is check-in at Crowne Plaza Hotel Queenstown?
Check-in is from 3:00 PM - anytime.
What time is check-out at Crowne Plaza Hotel Queenstown?
Checkout is at 11 AM.
Where is Crowne Plaza Hotel Queenstown located?
Located in the heart of Queenstown, this luxury hotel is within a 5-minute walk of Steamer Wharf and Lake Wakatipu. Skyline Gondola is 0.5 mi (0.8 km) away.
4.4
Excellent
Rating 5 - Excellent. 564 out of 997 reviews
5 - Excellent 57%
Rating 4 - Good. 342 out of 997 reviews
4 - Good 34%
Rating 3 - Okay. 65 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 997 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Close to town was a bonus. No swimming pool and no free parking were negatives
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Position best in Queenstown, friendly staff Nice breakfast
Stayed 4 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff, rooms large and comfortable
Stayed 1 night in Dec 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Great location, excellent staff. However, there was a kind of management meanness - no notepad or pen in room, toiletries refreshed rarely and in some cases never, boring breakfast with the worst scrambled eggs ever (pale yellow, far too much milk). Thank goodness there was an egg station. If all this is because they feel Kiwis are paying too little (and it wasn't cheap!) this is a very counter-productive attitude.
Stayed 6 nights in Dec 2020

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