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Crowne Plaza Hotel Queenstown

Hotel Class
4.5 out of 5

Information

Reviews

4.5 / 5Excellent
1,301 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Steamer Wharf
    1 min walk
  • Popular Location
    TSS Earnslaw Steamship
    2 min walk
  • Popular Location
    Fear Factory Queenstown
    2 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Courtyard View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details

About this area

Queenstown

Located in Queenstown, Crowne Plaza Hotel Queenstown is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests love the hotel's quiet location.

Visit our Queenstown travel guide

What's nearby

  • Popular Location
    Steamer Wharf - 1 min walk
  • Popular Location
    TSS Earnslaw Steamship - 2 min walk
  • Popular Location
    Fear Factory Queenstown - 2 min walk
  • Popular Location
    Queenstown Beach - 3 min walk
  • Popular Location
    Skycity Queenstown Casino - 4 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

About this property

Crowne Plaza Hotel Queenstown

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 139 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Minibars, coffee/tea makers and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 20.00 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Valet parking: NZD 20.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
4.5

Excellent

5 - Excellent
759
4 - Good
436
3 - Okay
78
2 - Mediocre
24
1 - Poor
4
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Location is perfect, can't fault it as it's within walking distance to everything, just walk opposite is the Pier as well. There's a convenience shop next to the hotel which is very convenient. The bathroom definitely need renovation as it looks like back in 60's and interior deco looks 3stars but the bed & pillows are very comfy. View of the city & lake is pretty good as we've paid $450 per night for it with no breakfast so I think it is a bit pricey. The staff are all very obliging and did what we requested. Mini bar should be check on day of departure nit 1day before as it creates inconvenience for us while we are relaxing in the room. Overall I would stay in this Hotel again purely because of the location as it is really like walking outside, you are in within reach of restaurants, shops, piers, Saturday market-recommend to visit.. everything so convenient. I would give the location 5stars.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location. Outstanding view from room of lake and activities.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lake view was amazing. Bathrooms are a little outdated and the air conditioning system is extremely loud but think it just needs to be fixed.

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff, breakfast was amazing and location is unmatched. Overall a very memorable stay. Would love to visit again

Stayed 2 nights in Oct. 2019

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