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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with fitness centre and sauna

Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Studio Suite, Lake View
Property amenity
Reception
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is NZ$207
includes taxes & fees
1 May - 2 May

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Pillow-top bed
  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • TSS Earnslaw Steamship - 19 min walk - 1.6 km
  • Kiwi and Birdlife Park - 3 min drive - 2.0 km
  • Queenstown Mall - 3 min drive - 1.9 km
  • Skyline Queenstown - 3 min drive - 2.1 km
  • Queenstown Gardens - 5 min drive - 3.0 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury eco-certified hotel in the city centre
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden and a library. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Tour/ticket information, a gift shop and a TV in reception
  • A front desk safe, multilingual staff and free newspapers
  • Guest reviews speak highly of the breakfast, pool and convenient parking
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 49-inch LCD TVs with premium channels
  • Fridges, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on 1 May 2025 start from NZ$207.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rendezvous Heritage Hotel Queenstown?

Self-parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Checkout is at 10 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mile (2 km).

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Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquim

Lovely stay in Queenstown. Quite and convenient hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

I like the location of the hotel and my room has nice view of the lake.
Stayed 1 night in Apr 2025

10/10 Excellent

arran

Great facilities and great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Tushar

Great Lake views
Stayed 1 night in Apr 2025

8/10 Good

tracy

Really enloyed our stay, the facilities were available early to late & our twin room was lovely, clean, air conditioned. Would liked to have have spent more days.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindi

Very comfortable and staff were super friendly, especially the trainees.
Stayed 3 nights in Mar 2025

8/10 Good

Lisa

Lovely view from our lake view.

6/10 Okay

Jared

Old hotel. Bed sheets felt itchy and uncomfortable. Good location, 10 mins walk to Queenstown central.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oksana

Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

10/10 Excellent

Sayed

We had a truly wonderful stay at Rendezvous Heritage Hotel in Queenstown. The location, charm, and comfort of the hotel made our trip even more special. A heartfelt thank you to Justus, one of the staff members, who went above and beyond to ensure we were well accommodated. His kindness, professionalism, and genuine care made a lasting impression on us. Highly recommend this place for anyone visiting Queenstown!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mal

Lakeside studio has a beautiful view and a large, well appointed and very comfortable space
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine A

The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ming-Jen

Great place to staying!

Great hotel, good service!
Stayed 2 nights in Jan 2025

8/10 Good

Trevor

Good location, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Stevie-Lee

Absolutely adored our stay at the Heritage. From signing in to signing out we had a lovely experience. The staff were so kind and helpful and the hotel itself was gorgeous. Our only bit of feedback- and I’m scraping the barrel here- is that it would be nice to have smart TVs and drop the sky as it makes for better watching but with all the entertainment in the area and the stunning scenery there was little time for TV anyway.
Stayed 2 nights in Mar 2025

6/10 Okay

matthew

Great place. The only down side is you have to pay for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Loved the in-room washer and bathrobes
Stayed 4 nights in Feb 2025

10/10 Excellent

Kaly

This was a lovely setting, we really enjoyed our stay. The front desk service was excellent. The restaurant food/bar and service was also very good. My husband LOVED the fries. Loved how the pool was partially indoor and partially outdoor. Had a nice mountain view and was a beautiful walk to/from Queenstown.
Stayed 4 nights in Feb 2025

10/10 Excellent

BRIAN

Everything was to our liking - particularly the spaciousness of the room and the cleanliness. We didn't take breakfast as we felt that NZ$38 per person was a bridge too far... Hopefully, the hotel in future could offer some less expensive options.
Stayed 4 nights in Apr 2025

8/10 Good

penelope

Nice and roomy. Good view of beautiful scenery
Stayed 3 nights in Mar 2025

10/10 Excellent

Diane

The two front desk people the day we arrived were amazing. It had been a rough drive there and they made me feel so welcome. Ten Stars!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brooke

We had the best experience for our wedding, the staff were accommodating and our room was amazing, thank you!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Clean, staff very helpful, and bed was comfortable. Would recommend staying here.
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Nice hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Sarah

A warm welcome from all staff, regardless of their role at the hotel. Or room was very comfortable and spacious, with a view of the mountains, lake and courtyard of hotel. Bathroom was excellent- fittings were immaculate and with a large shower and bathtub, and lots of hot water! Toiletries supplied were lovely. The food in the restaurant was delicious.
Stayed 3 nights in Mar 2025