Heritage Queenstown

4.5 star property
Luxury hotel with fitness centre and sauna
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Heritage Queenstown

Photo gallery for Heritage Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Property grounds
Family Deluxe Room Non-Lakeview
Exterior detail
Property amenity

Overview of Heritage Queenstown

9.0

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Free WiFi
  • Gym
  • Parking available
The price is NZ$314
Price available on 6/4/2024

Explore the area

91 Fernhill Road, Queenstown, 9197
  • Popular LocationBazaar - Interactive Marketplace11 min walk
  • Popular LocationChur Fish and Chips15 min walk
  • Popular LocationAtlas Beer Cafe17 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)11 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Studio Suite, Lake View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

2 Bedroom Studio Suite Lakeview

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Pillow-top bed
  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

Deluxe Room, Lake View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room Non-Lakeview

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

2 Bedroom Studio Suite Non-Lakeview

cleanliness

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

Studio Suite Non-Lakeview

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Deluxe Room Non-Lakeview

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

Executive Room Non-Lakeview

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Queenstown

Located in Queenstown, Heritage Queenstown is in the city centre and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's activities can be experienced at Mt Crichton Loop Track and Fear Factory Queenstown. Underwater Observatory and CaddyShack City Mini Golf are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Kiwi and Birdlife Park - 3 min drive
  • Skyline Gondola - 3 min drive
  • Skycity Queenstown Casino - 3 min drive
  • Queenstown Gardens - 5 min drive
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • Fergburger - 3 min drive
  • Skyline Gondola - 3 min drive
  • The Bavarian Queenstown - 3 min drive
  • Pub on Wharf - 18 min walk
  • Patagonia Chocolates - 19 min walk

About this property

Heritage Queenstown

Luxury eco-certified hotel in the city centre
Consider a stay at Heritage Queenstown and take advantage of a terrace, a garden and a library. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, features al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A front desk safe, luggage storage and meeting rooms
  • A ballroom, a gift shop and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 175 rooms boast comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 49-inch LCD TVs with premium channels
  • Fridges, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 36 for adults and from NZD 18 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Does Heritage Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Heritage Queenstown?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Heritage Queenstown on 6 Apr 2024 start from NZ$314.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Queenstown?

Self-parking is available for NZD 15 per night.

What time is check-in at Heritage Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heritage Queenstown?

Checkout is at 10 AM.

Where is Heritage Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. Steamer Wharf and SKYCITY Wharf Casino are also within 1 mile (2 km).

Heritage Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jill, Hawkinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to walk to the center of Queenstown easily. The staff was very helpful and friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location just outside of the main town. A car is recommended. Pool and gym facilities are nice. Rooms are a little dated but large and spacious. Beds very comfortable. Had a slight issue over the parking, but was able to straighten it out with the manager. Overall a pleasant stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Guest laundry facilities very low cost at 2dollar per wash and 2dollar per dry. Housekeeping staff lovely. Fairly easy walk into town but steep uphill on the way back but bus drops off right outside hotel . Beds very comfy. Room very dark. Had nice balcony. Bath had seen better days
Stayed 2 nights in Mar 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was great & and staff were very helpful
Stayed 3 nights in Mar 2024

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant and bar are mediocre at best. The hotel does not capitalize on its lake view. It has no ambiance whatsoever. However, our room L403 had a spectacular view which made up for the aforesaid.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest more choice of menu in restaurant
Stayed 1 night in Feb 2024

8/10 Good

Lisa, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeshmeen

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Maricar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was awesome!
Stayed 2 nights in Feb 2024