- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into the hotel the staff was very friendly and welcoming. The parking garage is easy to access (although perhaps there should be a sign to ignore the numbers on the stalls) and the lobby view is breathtaking. The lake views from my room were equally as stunning. There is an in-room massage service that is very reasonably priced and was relaxing. The location is less than a 10-minute cab ride from downtown Queenstown, there is also a free hourly hotel shuttle or a water taxi that leaves from the property's dock if you are feeling a bit more adventurous. I would highly recommend this hotel.