Swiss-Belsuites Pounamu Queenstown, next to beautiful gardens, offers a peaceful escape with attentive staff. The property features a garden and business center. Its location makes it easy to visit Kiwi and Birdlife Park or access ski passes and rentals.
Located in Queenstown, Swiss-Belsuites Pounamu Queenstown is in the city centre and near the beach. Some of the area's popular attractions include Queenstown Gardens and Kiwi and Birdlife Park. SKYCITY Wharf Casino is another place to visit that comes recommended. Take in the nearby slopes with snowboarding and skiing lessons, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Queenstown travel guide
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.
This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Free WiFi has a 4-device limit
Parking and transport
Height restrictions apply for on-site parking
Ski shuttle (surcharge)
Covered parking on site (NZD 10 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Free cot
Food and drink
Electric kettle
Microwave
Refrigerator
Dining
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person
Bedrooms
Premium bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with premium satellite channels
Outdoor areas
Barbecue grill
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Work spaces
Laptop workspace
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
2 accessible parking spaces
Grab bar near toilet (90 centimetre high)
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
In the city centre
In the mountains
Near the airport
Things to do
Bicycle rentals
Ski equipment rentals
Ski passes
Ski storage
Boat tours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Mountain biking nearby
Parasailing nearby
Rafting nearby
Segway rentals/tours nearby
Skydiving nearby
Snowmobiling nearby
Snowshoeing nearby
Ziplining nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
2 floors
38 units
4 buildings
Bicycle rentals
Built in 2005
Cleaning products are eco-friendly
Connecting units available
Garden
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately NZD 20 per person
Covered self-parking fee: NZD 10 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Is Swiss-Belsuites Pounamu Queenstown pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Swiss-Belsuites Pounamu Queenstown?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Swiss-Belsuites Pounamu Queenstown on 30 Mar 2026 start from NZ$317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Swiss-Belsuites Pounamu Queenstown?
Self-parking is available for NZD 10 per night.
What time is check-in at Swiss-Belsuites Pounamu Queenstown?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Swiss-Belsuites Pounamu Queenstown?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Swiss-Belsuites Pounamu Queenstown located?
Located near the slopes, this Queenstown aparthotel is in the mountains, and within 1 mi (2 km) of Queenstown Gardens, SKYCITY Wharf Casino and Kiwi and Birdlife Park.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Swiss-Belsuites Pounamu Queenstown Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 746 out of 1499 reviews
10 - Excellent
746
Rating 8 - Good. 448 out of 1499 reviews
8 - Good
448
Rating 6 - Okay. 170 out of 1499 reviews
6 - Okay
170
Rating 4 - Poor. 90 out of 1499 reviews
4 - Poor
90
Rating 2 - Terrible. 45 out of 1499 reviews
2 - Terrible
45
Reviews
8/10 Good
Kerri
5 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Lake views, comfy bed, quiet, friendly staff.
Kerri
Stayed 1 night in Feb 2026
10/10 Excellent
David
1 Feb 2026
Very clean and comfortable. Could not ask for a better view. Friendly staff!
David
Stayed 4 nights in Jan 2026
10/10 Excellent
Kenya
24 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff
Kenya
Stayed 1 night in Dec 2025
10/10 Excellent
Sharleen
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location on edge of town, easy access and parking, great room with lovely Lake view. Very helpful staff.
Sharleen
Stayed 2 nights in Dec 2025
8/10 Good
Lynnette
2 Feb 2026
Hotel style room, very clean.
Amenities good, excellent bathroom water pressure
Lovely spa.
Laundry service great.
Noisy, ie we were in 'B' unit and those in 'A' could be noisy, but I guess you expect that in close proximity.
Enzo was cheerful moving our very heavy suitcases - thank you.
All in all would definitely stay again.
Lynnette
Stayed 3 nights in Jan 2026
10/10 Excellent
Rebecca
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and helpful. Great location to food and entertainment.
Rebecca
Stayed 1 night in Nov 2025
10/10 Excellent
Marjan
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable.
Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it.
Marjan
Stayed 3 nights in Jan 2026
8/10 Good
Hanney
23 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Clean and comfortable, issue for those with limited mobility due to underground parking having no lift and stairs ti all rooms.
Hanney
Stayed 2 nights in Jan 2026
10/10 Excellent
Soohun
10 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and the location can’t be beat in this beautiful town. Staff was great.
Soohun
Stayed 2 nights in Nov 2025
8/10 Good
Gregory
9 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were great. Clean and spacious enough for our needs.
The beds are showing their age though and are a bit uncomfortable but not enough to make the stay unbearable.
The laundry facilities were a definite plus!!
Gregory
Stayed 7 nights in Dec 2025
10/10 Excellent
Charles
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and Clean!
Charles
Stayed 1 night in Dec 2025
10/10 Excellent
Eleanor
2 Dec 2025
Liked: Cleanliness, room comfort, communication
The view from the suite is gorgeous! The big window panes are spotless and we enjoyed sitting in the spacious living room looking out to the lake and mountains. A short walk into town and Queenstown Gardens.
I would definitely stay here again in future trips.
Eleanor
Stayed 1 night in Nov 2025
10/10 Excellent
Len
12 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were helpful, unit was clean and well equipped in the kitchen. Gas fireplace was a nice feature. Garage spaces were confusing given others parked in our space but units were not full so plenty of space to park.
Len
Stayed 3 nights in Jan 2026
10/10 Excellent
Antonius
17 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Great apt with an amazing view.
Antonius
Stayed 4 nights in Nov 2025
8/10 Good
Kevin
13 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gas fire and great views
Kevin
Stayed 3 nights in Nov 2025
10/10 Excellent
AJ
11 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful property. My wife & I loved our stay. Bonus that it has a spa pool. Would recommend & will come back again. Thank you
AJ
Stayed 4 nights in Nov 2025
8/10 Good
Bryon
3 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location
Great views
Great facilities
Bryon
Stayed 5 nights in Aug 2025
10/10 Excellent
Akiko
31 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was our first stay in New Zealand and after a long flight, it was nice to have a spacious king size suite with lake views. The view was amazing! Bathrooms were clean. The unit had everything we needed - hot showers, good water pressure, and kitchenette. There is a parking garage available that is very small and tight but you get used to it. You do hear cars but it didn’t really bother us. Location is convenient, 15-20 minute walk into town. There are stairs to get into the unit and the front desk so just beware if you have lots of luggage.
Akiko
Stayed 2 nights in Jan 2026
8/10 Good
Amer
3 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was a spacious and clean .
Amer
Stayed 7 nights in Oct 2025
8/10 Good
Rafael
5 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice tidy property, walking distance to main shopping area.
Rafael
Stayed 1 night in Aug 2025
10/10 Excellent
Chris
23 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great around 15 minutes walk to the Center of town and some fantastic views from our room
Chris
Stayed 4 nights in Jul 2025
8/10 Good
Melanie
6 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was ok, nothing special. walkable to main area of Queenstown. Staff were great.
Melanie
Stayed 2 nights in Sep 2025
8/10 Good
Heather
14 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
The property was very close to our conference. Staff were very friendly and accommodating. The two bedroom unit was very spacious and the shower 🚿 was amazing
Heather
Stayed 2 nights in Sep 2025
10/10 Excellent
Austin
21 May 2025
Liked: Cleanliness, room comfort, communication
Very Friendly Staff, excellent views of the lake very comfortable.
Austin
Stayed 1 night in May 2025
8/10 Good
Elizabeth
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The space is very nice and the view is great, but be advised it overlooks a very busy road so it’s not really restful. Also, the walls are thin and I could hear the people next to me talking at 2am.
Great otherwise though!