4/5 Good
Joyce
Travelled with family and small children
5 Aug 2022
Great location, handy to supermarkets and shops. Otherwise, hospitality service was poor - new staff were being trained which is acceptable especially during these circumstances, but the trainers weren’t friendly/kind/understanding themselves, raising doubt as to the standards of training itself. Cleanliness was a miss - a spot of blood on the bathroom wall, half washed cups in the basin and stains on the cups.
Probably the best group were that at the restaurant during breakfast - warm, friendly, always wore a smile (behind the masks) and quick to rectify my wrongly made coffee.
I know it’s difficult times, but perhaps a simple sorry and acknowledgment of their lacking would have changed my perception and review.
Stayed 6 nights in Jul 2022