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Sudima Queenstown Five Mile

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Serene escape with mountain views

Surrounded by shops and dining options, this modern hotel offers a serene escape with breathtaking mountain views. Enjoy spacious, beautifully designed rooms, a delectable buffet breakfast, and exceptional service for a truly luxurious stay.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$172
includes taxes & fees
29 May - 30 May

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About this property

Sudima Queenstown Five Mile

  • Luxury hotel located in Frankton
  • Take advantage of a shopping centre on-site, dry cleaning/laundry services and a bar at Sudima Queenstown Five Mile. Treat yourself to hydrotherapy, a massage or a manicure/pedicure at the on-site spa. The on-site restaurant, Podium, features Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), 4 meeting rooms and massage treatment rooms
    • A banquet hall, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff and proximity to the airport
  • Room features
  • All 120 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and composting
    • Bathrooms with eco-friendly toiletries and showers
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Air-conditioning
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The price is NZ$188
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Sudima Queenstown Five Mile pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sudima Queenstown Five Mile?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sudima Queenstown Five Mile on 29 May 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sudima Queenstown Five Mile?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Sudima Queenstown Five Mile?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sudima Queenstown Five Mile?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Where is Sudima Queenstown Five Mile located?

Located in Frankton, this luxury hotel is within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand. Frankton Beach and The Kingston Flyer are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 544 out of 775 reviews
Rating 8 - Good. 177 out of 775 reviews
Rating 6 - Okay. 36 out of 775 reviews
Rating 4 - Poor. 13 out of 775 reviews
Rating 2 - Terrible. 5 out of 775 reviews

Reviews

Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenct stay with perfect location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Prabin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at best place. Food was excellent. staff were very helpful and professional
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Mar 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Perfect location lovely room and facilities good bar and food I would definitely recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hyun Hye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate all the staff who made our stay so easy and comfortable. Their kindness and support helped us properly rest and enjoy our trip much more. Thank you for creating such a welcoming and relaxing experience for our family.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great room and handy location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paige

Room was very clean but more importantly the staff were very kind and helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Excellent experience!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, close to airport, free parking. Can walk to shops and restaurants as well
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff. Great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and felt like a 5 star hotel. The shower was amazing!! Ease of getting to airport was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Great spot, though a little hard to find tucked into a local shopping precinct. Clean, friendly, great coffee from the bar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, the bathroom in our room was amazing. We had a fab meal in the restaurant too.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round top notch facilities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff and excellently clean room. Very happy with our stay and would stay again
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephanie Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the decor and the free chocolates and drinks. Location was very close to the shops and the Kawarau river. We enjoyed our stay. However the bed mattress was quite soft, would be great if it can be replaced with a firmer mattress.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, the breakfast was superb. There were many restaurants in the area in addition to the hotel restaurant. Finally, the hotel was located in an outdoor shopping mall.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and modern building, friendly and accommodating staff, in the heart of a new town center with all amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sebsibe Dessalegn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, clean and surrounded by good amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Easy parking close to shopping centre and bus stops
Stayed 1 night in Feb 2026
Verified

8/10 Good

Casey and

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and very quiet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location only five minutes to the airport and fifteen to the Queenstown CBD or to Arrowtown (both worth visiting for sure). The hotel itself is well-maintained, clean, modern, and the rooms are comfortable and spacious. Great amenities and friendly staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sadiq Hassan Kirmani Syed

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless, courteous staff , great location , delicious breakfast. Very happy.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Ease of location, booking, checking in and customer service.
Stayed 1 night in Feb 2026