Sudima Queenstown Five Mile

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Two Bedroom Suite | In-room safe, soundproofing, iron/ironing board, free WiFi
Superior Twin Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Two Bedroom Suite | In-room safe, soundproofing, iron/ironing board, free WiFi
Alpine View Twin | In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of Sudima Queenstown Five Mile

Sudima Queenstown Five Mile

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
22 Grant Rd, Queenstown, Otago, 9300

Explore the area

  • Popular LocationQueenstown Event Centre11 min walk
  • Popular LocationAlpine Aqualand12 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)3 min drive
  • Popular LocationRemarkables Park Town Centre4 min drive

Choose dates to view prices

About this area

Queenstown

Located in Frankton neighbourhood, Sudima Queenstown Five Mile is connected to a shopping centre. Remarkables Park Town Centre and Queenstown Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Frankton Beach and Lake Wakatipu. Alpine Aqualand and Queenstown Gardens are also worth visiting.

What's nearby

  • Queenstown Event Centre - 11 min walk
  • Alpine Aqualand - 12 min walk
  • Remarkables Park Town Centre - 4 min drive
  • Amisfield - 7 min drive
  • Onsen Hot Pools - 15 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 3 min drive

Restaurants

  • Odelay cafe - 3 min drive
  • Rata Dining - 8 min drive
  • 1876 - 8 min drive
  • The Exchange - 8 min drive
  • Caribe Latin Kitchen - 8 min drive

About this property

Sudima Queenstown Five Mile

4-star suburban hotel connected to a shopping centre in Frankton
This smoke-free hotel features a restaurant, a bar/lounge and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • Free 24 hours off-site parking within 164 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: NZD 30 for adults and NZD 15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Podium

Things to do

  • Spa services

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Conference space (1938 square feet)
  • Meeting rooms - 2

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: NZD 30 for adults and NZD 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 12 out of 24 reviews
5 - Excellent 50%
Rating 4 - Good. 9 out of 24 reviews
4 - Good 38%
Rating 3 - Okay. 2 out of 24 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 24 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 24 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Great location, handy to supermarkets and shops. Otherwise, hospitality service was poor - new staff were being trained which is acceptable especially during these circumstances, but the trainers weren’t friendly/kind/understanding themselves, raising doubt as to the standards of training itself. Cleanliness was a miss - a spot of blood on the bathroom wall, half washed cups in the basin and stains on the cups. Probably the best group were that at the restaurant during breakfast - warm, friendly, always wore a smile (behind the masks) and quick to rectify my wrongly made coffee. I know it’s difficult times, but perhaps a simple sorry and acknowledgment of their lacking would have changed my perception and review.
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern accommodation. Handy to everything. Super friendly staff. They almost got a perfect rating. There let down was house keeping. It wasn't completely there fault (staff shortages) but things could have been managed better.
Stayed 6 nights in Jul 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great. room is clean but its a bit noisy because of the maintenance i guess
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best buffet breakfast we have ever had.
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor communication with staff. Would not recommend
Stayed 3 nights in Jun 2022