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Novotel Queenstown Lakeside

Hotel Class
4 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
2,326 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Queenstown Mall
    3 min walk
  • Popular Location
    Skycity Queenstown Casino
    4 min walk
  • Popular Location
    Queenstown Beach
    4 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Room (Special Access Bathroom)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, View (Alpine View)

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Standard Room, View (Alpine View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, Lakeside

    Room Amenities

    • Partial lake view
    • Sleeps 4
    More details

About this area

Queenstown

Located in Queenstown, Novotel Queenstown Lakeside is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park.

Visit our Queenstown travel guide
5/5 guest location rating

Guests like it for

  • Walkable (430 reviews)
  • Safe (288 reviews)
  • Good eats (287 reviews)

What's nearby

  • Popular Location
    Queenstown Mall - 3 min walk
  • Popular Location
    Skycity Queenstown Casino - 4 min walk
  • Popular Location
    Queenstown Beach - 4 min walk
  • Popular Location
    TSS Earnslaw Steamship - 4 min walk
  • Popular Location
    Fear Factory Queenstown - 5 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • Where to eat
  • Elements – Serves breakfast and dinner. Kids' menu available.

About this property

Novotel Queenstown Lakeside

Family-friendly ski hotel with a restaurant
After a day on the slopes, return to Novotel Queenstown Lakeside to dine at the restaurant, drink at the bar/lounge and take a dip in a spa tub. All 273 rooms offer WiFi, balconies or patios and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, wired Internet (surcharge) and minibars.
Novotel Queenstown Lakeside offers 273 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 18 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Queenstown Lakeside Hotel
  • Novotel Lakeside Hotel
  • Novotel Queenstown Lakeside
  • Novotel Lakeside
  • Queenstown Novotel
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Gardens Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: NZD 25.00 per night
  • Electric car charging station
  • Limited parking spaces
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Conference space (646 square feet)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 21-inch LCD TV
  • pay films
  • satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Activities

  • Bike hire
  • Boat tours
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf lessons
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Rock climbing
  • Sailing
  • Scooter/moped hire
  • Segway hire/tours
  • Ski area
  • Ski equipment hire
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Ziplining

Where to eat

  • Elements – Serves breakfast and dinner. Kids' menu available.

Frequently asked questions

4.4

Excellent

5 - Excellent
1,261
4 - Good
854
3 - Okay
174
2 - Mediocre
22
1 - Poor
15
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Handy location for a hiker to rest up and refuel. Thanks

Stayed 1 night in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The location is amazing and having a private spa is so cool but, having stayed in countless Accor hotels, this outdated hotel is not worth the price. For $250 a night stay, Queenstown has many other choices.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was in a great location near the lake and very handy to the shops and restaurants.

Stayed 3 nights in Oct. 2019

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