5/5 Excellent
Verified traveller
Travelled with family and small children
21 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021
Novotel Queenstown Lakeside
Photo gallery for Novotel Queenstown Lakeside
Overview of Novotel Queenstown Lakeside
UNESCO Sustainable Property
Novotel Queenstown Lakeside
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
Corner of Earl and Marine Parade, Queenstown, 9348
Explore the area
- Lake Wakatipu1 min walk
- Queenstown Gardens5 min walk
- Skyline Gondola10 min walk
- Queenstown (ZQN-Queenstown Intl.)9 min drive
Choose dates to view prices
About this area
Queenstown
Novotel Queenstown Lakeside is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the city centre and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and travellers looking to shop may want to visit Queenstown Mall and Creative Queenstown Arts & Crafts Market. Travelling with kids? Consider CaddyShack City Mini Golf and Kiwi and Birdlife Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Guests love the hotel's central location.
What's nearby
- Lake Wakatipu - 1 min walk
- Church of St Peters - 2 min walk
- Queenstown Mall - 3 min walk
- Queenstown Gardens - 5 min walk
- Skyline Gondola - 10 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 9 min drive
Restaurants
- Elements — 1 min walk
- Madam Woo - 2 min walk
- Winnies Gourmet Pizza bar - 3 min walk
- Captains Restaurant - 3 min walk
- Vudu - 3 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (NZD 25.00 per night; includes in/out privileges)
- Limited on-site parking
- Electric car charging station on site
- Off-site parking for NZD 20 per night; discounts available
- Ski shuttle nearby
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski passes
- Ski storage
- Tour/ticket assistance
Languages spoken
- Chinese
- Czech
- Dutch
- English
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Spanish
Business services
- Business centre
- Conference space (646 square feet)
- A meeting room
Outdoors
- Garden
- Picnic area
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 21-inch LCD TV
- Films for purchase
- Satellite channels
Food and drink
- Minibar
Outdoor space
- Balcony or patio
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Queenstown
Queenstown City Centre
Business-friendly
Free WiFi
Washer and dryer
4 star
Guest rating 4+
Hotel
Policies
Check-in
Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
- Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
- Fee for in-room wired Internet: NZD 10 per night (rates may vary)
- Valet parking fee: NZD 25.00 per night (in/out privileges)
- Nearby parking fee: NZD 20 per night (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Safety features at this property include a smoke detector and window guards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.4/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with family
1 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
27 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family and small children
16 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021
3/5 Okay
Verified traveller
Travelled with family
7 Jul 2021
Stayed 2 nights in Jun 2021