- Liked: Staff & service, amenities, property conditions & facilities
Handy location for a hiker to rest up and refuel. Thanks
Stayed 1 night in Nov. 2019
Novotel Queenstown Lakeside
Hotel Class
Photo gallery
Reviews
Excellent
2,326 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Gym
Map
Corner of Earl and Marine Parade, Queenstown
What's nearby
- Queenstown Mall
- 3 min walk
- Skycity Queenstown Casino
- 4 min walk
- Queenstown Beach
- 4 min walk
- Queenstown (ZQN-Queenstown Intl.)
- 9 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Standard Room (Special Access Bathroom)
Room Amenities
- Sleeps 2
More detailsStandard Room
Room Amenities
- Sleeps 4
More detailsStandard Room
Room Amenities
- Sleeps 2
More detailsStandard Room, View (Alpine View)
Room Amenities
- Mountain view
- Sleeps 4
More detailsStandard Room, View (Alpine View)
Room Amenities
- Mountain view
- Sleeps 2
More detailsRoom, Lakeside
Room Amenities
- Partial lake view
- Sleeps 4
More details
About this area
Queenstown
Located in Queenstown, Novotel Queenstown Lakeside is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park.
Visit our Queenstown travel guide5/5 guest location rating
Guests like it for
- Walkable (430 reviews)
- Safe (288 reviews)
- Good eats (287 reviews)
What's nearby
- Queenstown Mall - 3 min walk
- Skycity Queenstown Casino - 4 min walk
- Queenstown Beach - 4 min walk
- TSS Earnslaw Steamship - 4 min walk
- Fear Factory Queenstown - 5 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 13 min drive
Restaurants
- Where to eat
- Elements – Serves breakfast and dinner. Kids' menu available.
About this property
Policies
Check-in
Check-in between 2 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
- Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
- Fee for in-room wired Internet: NZD 10 per night (rates may vary)
- Valet parking fee: NZD 25.00 per night (in/out privileges)
- Nearby parking fee: NZD 18 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway beds are available for an additional fee
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Novotel Queenstown Lakeside Hotel
- Novotel Lakeside Hotel
- Novotel Queenstown Lakeside
- Novotel Lakeside
- Queenstown Novotel
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Gardens Queenstown
Property amenities
Internet
- Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: NZD 25.00 per night
- Electric car charging station
- Limited parking spaces
- Ski shuttle nearby
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski passes
- Ski storage
- Tour/ticket assistance
Languages spoken
- Chinese
- Czech
- Dutch
- English
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Spanish
Business services
- 1 meeting room
- Conference space (646 square feet)
Outdoors
- Garden
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas (fines apply)
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 21-inch LCD TV
- pay films
- satellite channels
Food and drink
- Minibar
Outdoor space
- Balcony or patio
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
Nearby activities
Activities
- Bike hire
- Boat tours
- Cross-country skiing
- Downhill skiing
- Ecotours
- Golf lessons
- Golf
- Hiking/biking trails
- Kayaking
- Mountain biking
- Parasailing
- Rafting
- Rock climbing
- Sailing
- Scooter/moped hire
- Segway hire/tours
- Ski area
- Ski equipment hire
- Skiing
- Skiing lessons
- Skydiving
- Snowboarding
- Snowmobiling
- Snowshoeing
- Ziplining
Where to eat
- Elements – Serves breakfast and dinner. Kids' menu available.
Frequently asked questions
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
The location is amazing and having a private spa is so cool but, having stayed in countless Accor hotels, this outdated hotel is not worth the price. For $250 a night stay, Queenstown has many other choices.
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location near the lake and very handy to the shops and restaurants.
Stayed 3 nights in Oct. 2019