- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.they took care of any requests immediately . The room was amazing beds were ver
Stayed 5 nights in Jan. 2020
Photo gallery
Reviews
Excellent
2,357 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Gym
Map
Corner of Earl and Marine Parade, Queenstown
What's nearby
- Queenstown Mall
- 3 min walk
- Skycity Queenstown Casino
- 4 min walk
- Queenstown Beach
- 4 min walk
- Queenstown (ZQN-Queenstown Intl.)
- 13 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Standard Room
Room Amenities
- Sleeps 4
More detailsRoom, Lakeside
Room Amenities
- Partial lake view
- Sleeps 2
More detailsRoom, Lakeside
Room Amenities
- Partial lake view
- Sleeps 4
More detailsStandard Room
Room Amenities
- Sleeps 2
More detailsStandard Room (Special Access Bathroom)
Room Amenities
- Sleeps 2
More detailsStandard Room, View (Alpine View)
Room Amenities
- Mountain view
- Sleeps 2
More detailsStandard Room, View (Alpine View)
Room Amenities
- Mountain view
- Sleeps 4
More details
About this area
Queenstown
Located in Queenstown, Novotel Queenstown Lakeside is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Our guests love the hotel's central location.
Visit our Queenstown travel guideWhat's nearby
- Queenstown Mall - 3 min walk
- Skycity Queenstown Casino - 4 min walk
- Queenstown Beach - 4 min walk
- TSS Earnslaw Steamship - 4 min walk
- Fear Factory Queenstown - 5 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 13 min drive
Restaurants
- Where to eat
- Elements – Serves breakfast and dinner. Kids' menu available.
About this property
Property amenities
Internet
Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi
Parking and public transport
Valet parking: NZD 25.00 per night
Electric car charging station
Limited parking spaces
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
1 restaurant
1 bar
24-hour room service
Things to do
Fitness centre
Hot tub
Family friendly
Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski passes
Ski storage
Tour/ticket assistance
Languages spoken
Chinese
Czech
Dutch
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Business services
1 meeting room
Business centre
Conference space (646 square feet)
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
More
Designated smoking areas (fines apply)
TV in reception
Room amenities
Bedroom
Air conditioning
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
21-inch LCD TV
pay films
satellite channels
Food and drink
Minibar
Outdoor space
Balcony or patio
More
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in between 2 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available.
- Free cots (infant beds)!
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
- Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
- Fee for in-room wired Internet: NZD 10 per night (rates may vary)
- Valet parking fee: NZD 25.00 per night (in/out privileges)
- Nearby parking fee: NZD 18 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway beds are available for an additional fee
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Novotel Queenstown Lakeside Hotel
- Novotel Lakeside Hotel
- Novotel Queenstown Lakeside
- Novotel Lakeside
- Queenstown Novotel
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Gardens Queenstown
- Liked: Cleanliness, staff & service, amenities
Great location, just a few minutes walk to restaurants and shops . I love the private spa. Its not a big deal but I think the room is a bit dated.
Stayed 3 nights in Jan. 2020
- Liked: Staff & service, amenities, property conditions & facilities
Lovely people/staff. Wonderful breakfast! Spacious room overlooking the garden area. Perfect location
Stayed 1 night in Jan. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan. 2020
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