Sofitel Queenstown Hotel & Spa (Queenstown, NZL)

4.7 / 5Exceptional

537 reviews

Free WiFi
Air Conditioning
Spa
Restaurant

8 Duke Street, Queenstown

What's nearby

Fear Factory Queenstown
2 min walk
Skycity Queenstown Casino
2 min walk
Queenstown Mall
4 min walk
Queenstown (ZQN-Queenstown Intl.)
14 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658

Superior Room, Balcony (Juliet Balcony)
Room Amenities
Mountain view
Sleeps 3
More details
Superior Room, Balcony (Juliet Balcony)
Room Amenities
Mountain view
Sleeps 3
More details
Luxury Room, Balcony (Juliet Balcony)
Room Amenities
Mountain view
Sleeps 3
More details
Suite, Balcony (Prestige Suite-Juliet Balcony)
Room Amenities
Sleeps 3
More details

About this area

Queenstown

Located in Queenstown, Sofitel Queenstown Hotel & Spa is in the city centre and near the airport. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park.

Visit our Queenstown travel guide

What's nearby

Fear Factory Queenstown - 2 min walk
Skycity Queenstown Casino - 2 min walk
Steamer Wharf - 4 min walk
Queenstown Mall - 4 min walk
TSS Earnslaw Steamship - 4 min walk

Getting around

Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

Where to eat
Left Bank Cafe/Bistro – Fine-dining restaurant offering international cuisine. Open daily.
1789 Wine & Jazz Lounge – Tapas bar offering international cuisine. Open daily.

About this property

Sofitel Queenstown Hotel & Spa

5-star, family-friendly hotel, walk to Lake Wakatipu

2 restaurants, a full-service spa and a 24-hour fitness centre are available at this smoke-free hotel. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 82 rooms boast jetted bathtubs, and offer free WiFi and balconies. Free wired Internet and separate sitting areas are standard, as are LCD TVs with satellite channels.

Sofitel Queenstown Hotel & Spa offers 82 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: WiFi (NZD 0 per day)

Parking and public transport

Valet parking: NZD 50 per day

Parking height restrictions apply

Limo/town car service

Ski shuttle nearby

Food and drink

Continental breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 32 per person

2 restaurants and 1 coffee shop/cafe

1 bar

24-hour room service

Coffee/tea in a common area

Things to do

24-hour fitness centre

Full-service spa

Family friendly

Babysitting/childcare (surcharge)

Dry-cleaning service

DVD player

Free cots/infant beds

In-room childcare (surcharge)

Laundry facilities

Rollaway/extra beds (surcharge)

Conveniences

Banquet hall

Lift

Free newspapers in reception

Front-desk safe

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter

Ski storage

Tour/ticket assistance

Turndown service

Wedding services

Languages spoken

English

French

Business services

24-hour business centre

Meeting rooms

Conference space (3003 square feet)

Spa

5 treatment rooms

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Manicures and pedicures

Massage - deep-tissue

Massage - hot stone

Massage - sports

Massage - swedish

Massage/treatment rooms

Spa open daily

Hot tub

Steam room

Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

In-room accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Fireplace in reception

Smoke-free property

Bedroom

Air conditioning

Blackout drapes/curtains

Down comforter

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Rollaway/extra beds (surcharge)

Bathroom

Bathrobes

Designer toiletries

Hairdryer

Jetted bathtub

Rainfall showerhead

Separate bathtub and shower

Entertainment

32-inch LCD TV

DVD player

pay films

satellite channels

Food and drink

Espresso maker

Minibar

Outdoor space

Balcony

Connecting rooms available

Desk

Free newspapers

In-room massage

Iron/ironing board

Phone

Safe

Separate sitting area

Slippers

Turndown service

Policies

Check-in time starts at 2 PM

Check-out before 11 AM

Pets not allowed (service animals welcome)

Children are welcome.

Rollaway/extra beds are available for NZD 95.00 per night.

Free cots (infant beds)!

Important information

You'll be asked to pay the following charges at the property:

Deposit: NZD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for continental breakfast: NZD 32 per person (approximately)
Fee for wireless Internet in public areas: NZD 0 per day (rates may vary)
Valet parking fee: NZD 50 per day (in/out privileges)
Rollaway bed fee: NZD 95.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

Sofitel Queenstown Hotel
Sofitel Queenstown
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel

4.7

Exceptional

537 reviews

5 - Excellent

430

4 - Good

3 - Okay

2 - Mediocre

1 - Poor

4.8

Cleanliness

4.8

Service and Staff

4.6

Amenities

4.6

Property condition

5/5 Excellent

Cari, Laguna Hills, CA

Travelled with partner

29 Dec. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful. The property is in a great location--easily walkable to everything. The little french cafe was fun and the steak restaurant upstairs next door is delicious!

Stayed 5 nights in Dec. 2019

1/5

Verified traveller

Travelled with partner

5 Dec. 2019

Liked: Cleanliness
Disliked: Staff & service, amenities

Rooms are good, staff are hopeless. I’m mindful that this area may have issues attracting staff as it is inconceivable that so many individuals of such poor quality work in the same hotel. No staff training is clear as room service couldn’t find our room. After a debacle with room service and token of service recovery was given in complimentary breakfast which we declined as life is short. Bar closed at 10 with staff avoiding eye contact to prevent a drink been ordered.

Stayed 2 nights in Nov. 2019

4/5 Good

Verified traveller

2 Dec. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov. 2019

5/5 Excellent

Verified traveller

Travelled with family

28 Nov. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, fantastic staff, really friendly especially at breakfast. Would definitely come back

Stayed 3 nights in Nov. 2019

5/5 Excellent

Verified traveller, Taupo

Travelled with partner

28 Nov. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly and helpful staff that went out of their wa6 to wish us a happy wedding anniversary.

Stayed 3 nights in Nov. 2019

Tell us how we can improve our site

Share Feedback

Sofitel Queenstown Hotel & Spa

Reviews

Amenities

Map

What's nearby

Choose dates to view prices

Superior Room, Balcony (Juliet Balcony)

Room Amenities

Superior Room, Balcony (Juliet Balcony)

Room Amenities

Luxury Room, Balcony (Juliet Balcony)

Room Amenities

Suite, Balcony (Prestige Suite-Juliet Balcony)

Room Amenities

About this area

Queenstown

What's nearby

Getting around

Restaurants

About this property

Sofitel Queenstown Hotel & Spa

Awards and affiliations

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

5/5 Excellent

1/5

4/5 Good

5/5 Excellent

5/5 Excellent

Tell us how we can improve our site

Plan your next trip