- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
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Guest reviews
Exceptional
552 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast Available
Map
8 Duke Street, Queenstown
Explore the area
Fear Factory Queenstown2 min walk
Skycity Queenstown Casino2 min walk
Queenstown Mall4 min walk
Queenstown (ZQN-Queenstown Intl.)14 min drive
Choose dates to view prices
Superior Double Room, 2 Double Beds, Balcony (Juliet Balcony)
Photos of Superior Double Room, 2 Double Beds, Balcony (Juliet Balcony)
Superior Double Room, 2 Double Beds, Balcony (Juliet Balcony)
4.7/5 guest room ratingMore detailsRoom amenities
- 41 sq m
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
2 Double Beds
41 square metres m2 room, balcony with mountain views
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with satellite channels, pay-per-view films, DVD player
Food & Drink – Espresso maker, minibar and 24-hour room service
Sleep – Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, jetted bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Double Room, 1 King Bed, Balcony (Juliet Balcony)
Photos of Superior Double Room, 1 King Bed, Balcony (Juliet Balcony)
Superior Double Room, 1 King Bed, Balcony (Juliet Balcony)
4.7/5 guest room ratingMore detailsRoom amenities
- 41 sq m
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed and 1 Double Bed
41 square metres m2 room, balcony with mountain views
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with satellite channels, pay-per-view films, DVD player
Food & Drink – Espresso maker, minibar and 24-hour room service
Sleep – Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, jetted bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityLuxury Double Room, 1 King Bed, Balcony (Juliet Balcony)
Photos of Luxury Double Room, 1 King Bed, Balcony (Juliet Balcony)
Luxury Double Room, 1 King Bed, Balcony (Juliet Balcony)
4.4/5 guest room ratingMore detailsRoom amenities
- 41 sq m
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed and 1 Double Bed
41 square metres m2 room, balcony with mountain views
Club Level – Club Lounge access and light refreshments
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with satellite channels, pay-per-view films, iPod dock
Food & Drink – Espresso maker, minibar and 24-hour room service
Sleep – Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, jetted bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, Multiple Beds, Balcony (Double Spa Bath, Living Room)
Photos of Junior Suite, Multiple Beds, Balcony (Double Spa Bath, Living Room)
Junior Suite, Multiple Beds, Balcony (Double Spa Bath, Living Room)
5/5 guest room ratingMore detailsRoom amenities
- 62 sq m
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
62 square metres m2 room, balcony with mountain views
Layout – Bedroom and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with satellite channels, pay-per-view films, DVD player
Food & Drink – Espresso maker, minibar and 24-hour room service
Sleep – Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, jetted bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Queenstown
Located in Queenstown, Sofitel Queenstown Hotel & Spa is in the city centre and near the beach. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Queenstown travel guideWhat's nearby
- Fear Factory Queenstown - 2 min walk
- Skycity Queenstown Casino - 2 min walk
- Steamer Wharf - 4 min walk
- Queenstown Mall - 4 min walk
- TSS Earnslaw Steamship - 4 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 14 min drive
Restaurants
- Left Bank Cafe/Bistro — 1 min walk
- 1789 Wine & Jazz Lounge — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Valet parking: NZD 50 per day
Parking height restrictions apply
Limo/town car service
Ski shuttle nearby
Food and drink
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 42 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
24-hour fitness centre
Full-service spa
Family friendly
Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
French
Business services
24-hour business centre
Meeting rooms
Conference space (3003 square feet)
Spa
5 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage/treatment rooms
Spa open daily
Hot tub
Steam room
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair accessible (may have limitations)
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Entertainment
32-inch LCD TV
DVD player
Films for purchase
Satellite channels
Food and drink
Espresso maker
Minibar
Outdoor space
Balcony
More
Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: NZD 42 per person (approximately)
- Valet parking fee: NZD 50 per day (in/out privileges)
- Rollaway bed fee: NZD 95.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a smoke detector and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Contactless check-out is available.
- Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
- The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Sofitel Queenstown Hotel
Sofitel Queenstown
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Frequently asked questions
Guest reviews
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.6
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
This traveller didn’t leave comments with their review
Stayed 4 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
- Liked: Staff & service
Good location, excellent room, excellent service, friendly staff.
Stayed 3 nights in Feb 2020
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