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Reviews

4.2/5 Very Good
1,634 reviews
"Great stay! Freindly staff who were very helpful. Huge credit to the team! Rooms..."

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Queenstown Beach
    4 min walk
  • Popular Location
    Queenstown Mall
    6 min walk
  • Popular Location
    Queenstown Gardens
    7 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Junior Suite

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Superior Lakeview 2 Double

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Superior 2 Double

    Room Amenities

    • Sleeps 3
    More details
  • Superior Double

    Room Amenities

    • Sleeps 3
    More details
  • Superior Lakeview King

    Room Amenities

    • Lake view
    • Sleeps 3
    More details

About this area

Queenstown

Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Our guests love the hotel's central and quiet location.

Visit our Queenstown travel guide
Popular Location

What's nearby

  • Queenstown Beach - 4 min walk
  • Queenstown Mall - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk
  • TSS Earnslaw Steamship - 10 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Impressions Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star, family-friendly hotel, walk to Lake Wakatipu
A restaurant, a bar/lounge and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 240 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Fridges, pillow menu and free weekday newspapers are among the other amenities available to guests.
Copthorne Hotel and Resort Queenstown Lakefront offers 240 forms of accommodation with a safe and complimentary newspapers. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.
This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Free in-room WiFi has a 4-device limit

Parking and public transport

Self parking: NZD 10.00 per day

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
1 restaurant
1 bar
24-hour room service

Things to do

Hot tub

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance

Languages spoken

Chinese
English

Business services

3 meeting rooms
Business centre
Conference space

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Heating
Linens
Pillow menu

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

32-inch TV
satellite channels

Food and drink

Fridge

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Renovations and closures

The property will be renovating from 17 December 2019 until 31 March 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45.0 per day.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Self-parking fee: NZD 10.00 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 4-device limit.

Property is also known as

  • Copthorne Hotel Resort Queenstown Lakefront
  • Copthorne Hotel Resort Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Lakefront
  • Copthorne Hotel Queenstown Lakefront
4.2

Very Good

5 - Excellent
629
4 - Good
731
3 - Okay
197
2 - Mediocre
66
1 - Poor
11
4.3
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay! Freindly staff who were very helpful. Huge credit to the team! Rooms were clean and very comfortable. Great clean and relaxing spa to top off the relaxation. We will stay again

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Room and beds were nice. Room was clean. There was no air conditioning, only a fan in the cupboard

Stayed 1 night in Jan. 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and friendly staff. Amazing view! Make sure you ask for a lake view room, you won’t be disappointed.

    Stayed 2 nights in Jan. 2020

    3/5

    • Liked: Cleanliness, amenities

    The hotel has everthing you need and is close to town. However I found the room far too warm and stuffy. When I asked at reception about the ventilation systen the receptionist was very dismissive. I was told to open the window. Obviously I had already done this. The offer of a fan wouldnt have gone amiss.

    Stayed 2 nights in Jan. 2020

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