Copthorne Hotel and Resort Queenstown Lakefront

Property class: 4

Choose dates to view prices

A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Breakfast available
  • Business services
The current price is NZ$280
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

A hotel room with a large bed, a chair, a nightstand, and a view of a lake and mountains.

Junior Suite

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

A hotel room with two beds, a TV, a desk, and a window with a view of trees.

Superior Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a minibar.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, and a view of a mountain and lake.

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(23 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. Toi o Tahuna and Off The Wall Gallery are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Queenstown Mini Golf and Kiwi Park are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with horse riding and skydiving. Visit our Queenstown travel guide
Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    3 min walk - 0.3 km
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min walk - 0.5 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    8 min walk - 0.7 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    15 min walk - 1.3 km
  • Skycity Queenstown Casino
    8 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Restaurants

  • Cookie Time
    6 min walk
  • Rata
    6 min walk
  • Botswana Butchery
    7 min walk
  • Odd Saint
    7 min walk
  • Novotel Queenstown Lakeside
    6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

  • Upscale hotel located in Queenstown City Centre
  • A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • A lift, concierge services and multilingual staff
    • A front desk safe, a 24-hour front desk and bike parking
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 187 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 32-inch TVs with satellite channels
    • Fridges, free tea bags/instant coffee and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 26 Oct 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 20 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8.2

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good last minute booking good price. happy. Great to have a balcony. Room clean.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, close to town and ski bus.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 min walk to main shops. Eaay parking and friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel on the older side and probably needs an upgrade although the room size and bathroom were very generous, great location 5 minute walk to the CBD view from balcony was amazing, could see the remarkables and the lake
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It’s true that it is looking a bit dated, but our room was fantastic, seperate bedroom, balcony with great view. Safe on site parking.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room ! Nice hotel but too big and hard to find a room it’s like a maze
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Very comfortable bed. Good location to town central. Value for money very expensive in comparison to far better motels at a much cheaper price
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning view from the room. The property is getting a little tired but still very functional. It is quite a large complex and does take a little navigation. It is a nice walk in to the town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great views. Dinning area looks like it’s from the 80s😭
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in Queenstown is expensive, but good selection at breakfast. Staff always very friendly. Rooms clean. However, shower in rooms could do with an upgrade as no real power & set quite low on the wall.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Helpful staff. Great spa
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Easy 7-10min walk, downhill. Walk through a pathway among trees, then the lake awaits.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Our Check n was an exceptional success expierence in customer service ! Thank you !!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…great room with lake view…good breakfast friendly reception staff
Stayed 4 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The spa was amazing.
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024