4/5 Good
Scott
3 May 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
4.1 out of 5 Very good
995 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Free WiFi
Restaurant
Breakfast Available
Business Services
Parking Available
Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Map
27 Frankton Road, Queenstown
Explore the area
Queenstown Mall6 min walk
Queenstown Gardens7 min walk
Skycity Queenstown Casino8 min walk
Queenstown (ZQN-Queenstown Intl.)8 min drive
Choose dates to view prices
Junior Suite
Photos of Junior Suite
Junior Suite
4.6/5 guest room ratingMore detailsRoom amenities
- 55 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
55 square metres m2 room with lake views
Layout – Bedroom and sitting area
Internet – Free WiFi (4-device limit) and wired Internet access
Entertainment – 32-inch TV with satellite channels
Food & Drink – Fridge and 24-hour room service
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, jetted bathtub and separate shower
Practical – Safe, free weekday newspaper and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Lakeview 2 Double
Photos of Superior Lakeview 2 Double
Superior Lakeview 2 Double
4.7/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Double Beds
28 square metres m2 room with lake views
Internet – Free WiFi (4-device limit) and wired Internet access
Entertainment – 32-inch TV with satellite channels
Food & Drink – Fridge and 24-hour room service
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior 2 Double
Photos of Superior 2 Double
Superior 2 Double
4.4/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Double Beds
28 square metres m2 room with garden views
Internet – Free WiFi (4-device limit) and wired Internet access
Entertainment – 32-inch TV with satellite channels
Food & Drink – Fridge and 24-hour room service
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Lever door handles, wheelchair accessible, grab bar near toilet, roll-in shower and wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Double
Photos of Superior Double
Superior Double
4.4/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
28 square metres m2 room with garden views
Internet – Free WiFi (4-device limit) and wired Internet access
Entertainment – 32-inch TV with satellite channels
Food & Drink – Fridge and 24-hour room service
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Lever door handles, wheelchair accessible, grab bar near toilet, roll-in shower and wheelchair-width doorways
Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Lakeview King
Photos of Superior Lakeview King
Superior Lakeview King
4.7/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
28 square metres m2 room with lake views
Internet – Free WiFi (4-device limit) and wired Internet access
Entertainment – 32-inch TV with satellite channels
Food & Drink – Fridge and 24-hour room service
Sleep – A pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath
Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Queenstown
Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Coronet Peak Ski Area and The Remarkables Ski Area. Travelling with kids? Consider Skyline Gondola and Queenstown Ice Arena. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.
What's nearby
- Queenstown Mall - 6 min walk
- Queenstown Gardens - 7 min walk
- Skycity Queenstown Casino - 8 min walk
- Steamer Wharf - 11 min walk
- TSS Earnslaw Steamship - 11 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 8 min drive
Restaurants
- Impressions Restaurant — 1 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Clean. We Care. We Welcome. (Millennium)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
- Free in-room WiFi has a 4-device limit
Parking and public transport
- Self parking: NZD 10.00 per day
Food and drink
- Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Hot tub
Family friendly
- Dry-cleaning service
- Laundry facilities
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski storage
- Tour/ticket assistance
Languages spoken
- Chinese
- English
Business services
- 3 meeting rooms
- Business centre
- Conference space
Outdoors
- Garden
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
- Heating
- Linens
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch TV
- Satellite channels
Food and drink
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 45.0 per day.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
- Self-parking fee: NZD 10.00 per day
- Rollaway bed fee: NZD 45.0 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
National rating
This Hotel property has been rated 4 stars.
Property is also known as
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Queenstown Lakefront
Copthorne Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
Frequently asked questions
4.1
Very good
995 reviews4.3/5
Cleanliness
4.2/5
Staff & service
3.9/5
Amenities
3.9/5
Property conditions & facilities
1/5 Terrible
Verified traveller
21 Apr. 2020
Stayed 4 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner
29 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Lyn
29 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
5/5 Excellent
EJ, Singapore
19 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
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