5/5 Excellent
Adam
17 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Copthorne Hotel and Resort Queenstown Lakefront
Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront
Overview of Copthorne Hotel and Resort Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Restaurant
- Breakfast available
- Business services
- Parking available
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Social distancing
27 Frankton Road, Queenstown, 9300
Explore the area
- Lake Wakatipu4 min walk
- Queenstown Gardens7 min walk
- Skyline Gondola15 min walk
- Queenstown (ZQN-Queenstown Intl.)8 min drive
Choose dates to view prices
About this area
Queenstown
Copthorne Hotel and Resort Queenstown Lakefront is located in Queenstown City Centre, a neighbourhood in Queenstown, and is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Queenstown Ice Arena and Fear Factory Queenstown. Travelling with kids? Consider CaddyShack City Mini Golf and Kiwi and Birdlife Park. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.
What's nearby
- Lake Wakatipu - 4 min walk
- Queenstown Ice Arena - 6 min walk
- Church of St Peters - 6 min walk
- Queenstown Gardens - 7 min walk
- Skyline Gondola - 15 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 8 min drive
Restaurants
- Impressions Restaurant — 1 min walk
- Halo - 5 min walk
- Speights Ale House - 6 min walk
- Botswana Butchery - 6 min walk
- Rata Dining - 6 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- Free in-room WiFi has a 4-device limit
Parking and public transport
- Self parking on site (NZD 10.00 per day)
Food and drink
- Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Hot tub
Family friendly
- Laundry facilities
- Fridge
Conveniences
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski storage
- Tour/ticket assistance
Languages spoken
- Chinese
- English
Business services
- Business centre
- Conference space
- Meeting rooms 3
Outdoors
- Garden
- Picnic area
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Heating
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch TV
- Satellite channels
Food and drink
- Electric kettle
- Free tea bags/instant coffee
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
Queenstown
Queenstown City Centre
Washer and dryer
4 star
Free WiFi
Guest rating 4+
Business-friendly
Hotel
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per day.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
- Self-parking fee: NZD 10.00 per day
- Rollaway bed fee: NZD 45.0 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
Frequently asked questions
Overall score and ratings
4.1
Very good
4.3/5
Cleanliness
4.2/5
Staff & service
3.9/5
Amenities
3.9/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
20 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021
5/5 Excellent
Verified traveller
Travelled with family
18 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
4/5 Good
Verified traveller
Business traveller
17 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021
4/5 Good
Verified traveller
Travelled with partner
15 Aug 2021
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021