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Reviews

4.5 / 5Wonderful
2,372 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    4 min drive
  • Popular Location
    Queenstown Event Centre
    5 min drive
  • Popular Location
    Queenstown Golf Club
    10 min drive
  • Popular Location
    Remarkables Park Town Centre
    11 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed (Relaxation)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom (Residence)

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Bedrooms, Lake View (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Lakeview Plus Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details

About this area

Queenstown

Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting.

Popular Location

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Queenstown Golf Club - 10 min drive
  • Queenstown Mall - 11 min drive
  • Remarkables Park Town Centre - 11 min drive
  • Queenstown Hill - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on selected days.
  • The Lake Counter – Serves light fare.

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 rooms boast fireplaces, and offer WiFi and balconies or patios. Sofa beds and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Queenstown Resort & Spa offers 220 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: NZD 16 per day
Valet parking: NZD 40 per day
Limited parking spaces
Parking height restrictions apply
Ferry terminal shuttle (surcharge)
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed

Conveniences

Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Afrikaans
Chinese
Czech
Dutch
English
French
German
Spanish

Business services

Meeting rooms
Conference centre

Outdoors

Garden
Rooftop terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Fridge

Outdoor space

Balcony or patio

More

Connecting rooms available
Fireplace
Free newspapers
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • – Spa tub
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hilton Queenstown Resort
  • Hilton Queenstown
  • Hilton Queenstown Hotel Queenstown
4.5

Wonderful

5 - Excellent
1,591
4 - Good
564
3 - Okay
131
2 - Mediocre
61
1 - Poor
25
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

20-30 mins walk to airport, pool, gym, sauna and steam room

Stayed 1 night in Feb. 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Would have loved to sit on the water with a little bit of lunch before leaving the hotel at 1 pm for the flight back to Auckland.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The pool was amazing. The hotel is a little out of town, but there’s an excellent regular ferry service.

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2020

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