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Indoor pool
Indoor pool
View from Room
View from Room

Guest reviews

4.4 out of 5 Excellent
961 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
Popular LocationRemarkables Park Town Centre5 min drive
Popular LocationQueenstown Mall11 min drive
Popular LocationQueenstown Hill11 min drive

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  • Room, 1 King Bed (Relaxation)

    4.8/5 guest room rating

    Room amenities

    • 46 sq m
    • Lake view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    4.3/5 guest room rating

    Room amenities

    • 54 sq m
    • Lake view
    • Sleeps 2
    More detailsSuite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Resort view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible
  • Twin Room

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
    More detailsTwin Room
  • Deluxe Twin Room, Lake View

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)

    Room amenities

    • 60 sq m
    • Resort view
    • Sleeps 2
    More detailsSuite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)

    4.1/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)

    3.8/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
    More detailsDeluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed (Plus)

About this area

Queenstown

Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at The Remarkables Ski Area and Gibbston Valley Winery. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Queenstown travel guide
View map
Popular Location

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Mall - 11 min drive
  • Queenstown Hill - 11 min drive
  • Queenstown Gardens - 11 min drive

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Wakatipu Grill — 1 min walk
  • Stacks Pub — 1 min walk

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 rooms provide conveniences such as fridges and coffee makers, plus balconies or patios and LCD TVs with cable channels. Guests will also find 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).
Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa at Hilton has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: NZD 16 per day
  • Valet parking: NZD 40 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Queenstown Resort
Hilton Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown & Queenstown
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Queenstown
Hilton Queenstown Resort & Spa Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Hilton Queenstown Resort & Spa and receive a full refund?
Yes, Hilton Queenstown Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Queenstown Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Queenstown Resort & Spa?
As of 19 Sep 2020, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 11 Oct 2020 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Queenstown Resort & Spa have a pool?
Yes, this property has an indoor pool.
Is Hilton Queenstown Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Queenstown Resort & Spa?
Self-parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.
What time is check-in at Hilton Queenstown Resort & Spa?
Check-in is from 3 PM to midnight.
What time is check-out at Hilton Queenstown Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hilton Queenstown Resort & Spa located?
Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.
4.4
Excellent
961 reviews
5 - Excellent
587
4 - Good
247
3 - Okay
70
2 - Poor
39
1 - Terrible
18

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
We stayed for 4 days and upgraded to a Wakatipu suite (separate lounge and bedroom) disappointingly our balcony was tiny and wedged between two walls so only had sun for a couple of hours in the day. The decor is so dark you feel like you’re staying in a library. The bed was great, bathroom was tired with broken tiles. So overall it was nice but just not our aesthetic- we spent a few nights at QT hotel and wished we had gone back for these 4 nights. Food from the Hilton restaurant was not good (soggy pizza stuck to the cardboard!) It is a lovely outlook and quiet so it wasn’t all bad but not worth the price per night in our opinion
Stayed 4 nights in Sep 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

3/5 Okay

Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, we have been to the Hilton Queenston before and would be happy to stay again. They upgraded our room for my daughter's 21st and gave us complimentary drinks at the hotel restaurant. An amazing stay all round.
Stayed 1 night in Aug 2020

4/5 Good

Stayed 4 nights in Aug 2020

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