- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
The front desk was under staffed. Took almost 45 minutes to get to the desk to check in. The rooms were old & in massive need of an upgrade, the patio door was hard to open & close, the handle was falling off & at night time the noise from the heating duct that ran over the head of the bed made it almost impossible to sleep. The whole hotel was under staffed. No one was topping up the towel in the pool area & twice the kids came back to the room to dry off because there was no towel.