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Hilton Queenstown Resort & Spa

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Wonderful
2,328 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    4 min drive
  • Popular Location
    Queenstown Event Centre
    5 min drive
  • Popular Location
    Queenstown Golf Club
    10 min drive
  • Popular Location
    Remarkables Park Town Centre
    11 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom (Residence)

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room, 1 King Bed (Relaxation)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Bedrooms, Lake View (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Lakeview Plus Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible

    Room Amenities

    • Resort view
    • Sleeps 2
    More details

About this area

Queenstown

Hilton Queenstown Resort & Spa is located on the waterfront and in an area with good airport proximity and shopping. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Our guests appreciate the hotel's quiet location.

Visit our Queenstown travel guide

What's nearby

  • Popular Location
    Queenstown Event Centre - 5 min drive
  • Popular Location
    Queenstown Golf Club - 10 min drive
  • Popular Location
    Queenstown Mall - 11 min drive
  • Popular Location
    Remarkables Park Town Centre - 11 min drive
  • Popular Location
    Queenstown Hill - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.

About this property

Hilton Queenstown Resort & Spa

Winter wonderland with a full-service spa
Hilton Queenstown Resort & Spa guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa. All 220 rooms boast fireplaces, and offer WiFi and balconies or patios. Sofa beds and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Queenstown Resort & Spa offers 220 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • – Spa tub
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hilton Queenstown Resort
  • Hilton Queenstown
  • Hilton Queenstown Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Self parking: NZD 16 per day
  • Valet parking: NZD 40 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Fireplace
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby activities

Activities

  • Bike hire
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf lessons
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Sailing
  • Ski area
  • Ski equipment hire
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Waterskiing
  • Windsurfing

Where to eat

  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.

Frequently asked questions

4.5

Wonderful

5 - Excellent
1,573
4 - Good
544
3 - Okay
130
2 - Mediocre
57
1 - Poor
24
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were very impressed by the the facilities and the staff at Hilton Resort and Spa Queenstown.

Stayed 8 nights in Nov. 2019

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was really lovely to have a fireplace in our room. It added great atmosphere and warmth during the cooler nights. Great to have water taxied available directly from the hotel to the city area as well.

Stayed 2 nights in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spent the weekend at the Hilton with my girlfriend and had a really great time! Staff at front desk were lovely and helpful and even helped me set up my phone to be able to unlock our room! Got an amazing view right on the lake. My only negatives would be that the air conditioning was a little bit noisy but definitely bearable and we weren’t told that we didn’t have to pay for majority of the minibar but other than that a flawless weekend away!

Stayed 1 night in Nov. 2019

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