Hilton Queenstown Resort & Spa (Queenstown, NZL)

961 reviews

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Air conditioning

Spa

Restaurant

Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Kawarau Village, 79 Peninsula Road, Queenstown

Explore the area

Queenstown (ZQN-Queenstown Intl.)4 min drive

Remarkables Park Town Centre5 min drive

Queenstown Mall11 min drive

Queenstown Hill11 min drive

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Room, 1 King Bed (Relaxation)
Photos of Room, 1 King Bed (Relaxation)
4.8/5 guest room rating
Room amenities
46 sq m
Lake view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
46 square metres m² room, balcony/patio with lake views

Layout – Separate sitting area

Relax - Outdoor private hot tub and fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
4.7/5 guest room rating
Room amenities
44 sq m
Lake view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
44 square metres m² room, balcony/patio with lake views

Layout – Separate sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed
Photos of Room, 1 King Bed
4.4/5 guest room rating
Room amenities
44 sq m
Resort view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
44 square metres m² room, balcony/patio with resort views

Layout – Separate sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, phone and laptop-compatible safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 King Bed (Lake Wakatipu Suite)
Photos of Suite, 1 King Bed (Lake Wakatipu Suite)
4.3/5 guest room rating
Room amenities
54 sq m
Lake view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
54 square metres m² room, balcony/patio with lake views

Layout – Bedroom, living room and sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 Queen Bed, Accessible
Photos of Room, 1 Queen Bed, Accessible
4.5/5 guest room rating
Room amenities
45 sq m
Resort view
Sleeps 2
More details
Room information
Sleeps
Room details
1 Queen Bed
45 square metres m² room, balcony/patio with resort views

Layout – Separate sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Twin Room
Photos of Twin Room
4.5/5 guest room rating
Room amenities
44 sq m
Resort view
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
44 square metres m² room, balcony/patio with pool and resort views

Layout – Separate sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Twin Room, Lake View
Photos of Deluxe Twin Room, Lake View
Room amenities
44 sq m
Lake view
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
44 square metres m² room, balcony/patio with lake views

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, phone and laptop-compatible safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 Bedroom (Residence)
Photos of Suite, 1 Bedroom (Residence)
Room amenities
60 sq m
Resort view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
60 square metres m² room, balcony/patio with resort views

Layout – Bedroom and sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV, premium channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, microwave and dishwasher
Sleep – Premium bedding and blackout drapes/curtains
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Washer/dryer, iron/ironing board and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 2 Bedrooms (Residence)
Photos of Suite, 2 Bedrooms (Residence)
4.1/5 guest room rating
Room amenities
100 sq m
Lake view
Sleeps 4
More details
Room information
Sleeps
Room details
2 King Beds
100 square metres m² room, balcony/patio with lake views

Layout – 2 bedrooms, living room and sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV, premium channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, microwave and dishwasher
Sleep – Premium bedding
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Comfort – Climate-controlled air conditioning

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe 2 Bedrooms, Lake View (Residence)
Photos of Deluxe 2 Bedrooms, Lake View (Residence)
3.8/5 guest room rating
Room amenities
100 sq m
Lake view
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed
100 square metres m² room, balcony/patio with lake views

Layout – 2 bedrooms and sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV, premium channels and DVD player
Food & Drink – Full-sized fridge/freezer, minibar, microwave and coffee/tea maker
Sleep – Premium bedding and blackout drapes/curtains
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, phone and laptop-compatible safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Plus)
Photos of Deluxe Room, 1 King Bed (Plus)
5/5 guest room rating
Room amenities
44 sq m
Lake view
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
44 square metres m² room, balcony/patio with lake views

Layout – Separate sitting area

Relax - Fireplace
Internet – WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Premium bedding and a pillow menu
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, phone and laptop-compatible safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping

Need to know – Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

About this area

Queenstown

Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at The Remarkables Ski Area and Gibbston Valley Winery. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Visit our Queenstown travel guide

View map

What's nearby

Queenstown Event Centre - 5 min drive
Remarkables Park Town Centre - 5 min drive
Queenstown Mall - 11 min drive
Queenstown Hill - 11 min drive
Queenstown Gardens - 11 min drive

Getting around

Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

Wakatipu Grill — 1 min walk
Stacks Pub — 1 min walk

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 rooms provide conveniences such as fridges and coffee makers, plus balconies or patios and LCD TVs with cable channels. Guests will also find 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).

Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa at Hilton has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: NZD 16 per day
Valet parking: NZD 40 per day
Limited parking spaces
Parking height restrictions apply
Ferry terminal shuttle (surcharge)
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Afrikaans
Chinese
Czech
Dutch
English
French
German
Spanish

Business services

Meeting rooms
Conference centre

Outdoors

Garden
Rooftop terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Fridge

Outdoor space

Balcony or patio

Connecting rooms available
Free newspapers
Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 60.0 per night.

Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: NZD 30 per person (approximately)
Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: NZD 9.95 (rates may vary)
Self-parking fee: NZD 16 per day
Valet parking fee: NZD 40 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge
Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Queenstown Resort

Hilton Queenstown

Hilton Queenstown Hotel Queenstown

Hilton Queenstown & Queenstown

Hilton Queenstown Resort & Spa Hotel

Hilton Queenstown Resort & Spa Queenstown

Hilton Queenstown Resort & Spa Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Hilton Queenstown Resort & Spa and receive a full refund?

Yes, Hilton Queenstown Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Queenstown Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of 19 Sep 2020, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 11 Oct 2020 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Queenstown Resort & Spa?

Self-parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in is from 3 PM to midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.

4.4

Excellent

961 reviews

5 - Excellent

587

4 - Good

247

3 - Okay

2 - Poor

1 - Terrible

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Sophie, New Zealand

Travelled with partner

10 Sep. 2020

Liked: Cleanliness, staff & service, amenities

We stayed for 4 days and upgraded to a Wakatipu suite (separate lounge and bedroom) disappointingly our balcony was tiny and wedged between two walls so only had sun for a couple of hours in the day. The decor is so dark you feel like you’re staying in a library. The bed was great, bathroom was tired with broken tiles. So overall it was nice but just not our aesthetic- we spent a few nights at QT hotel and wished we had gone back for these 4 nights. Food from the Hilton restaurant was not good (soggy pizza stuck to the cardboard!) It is a lovely outlook and quiet so it wasn’t all bad but not worth the price per night in our opinion

Stayed 4 nights in Sep 2020

5/5 Excellent

Verified traveller

8 Sep. 2020

Stayed 3 nights in Sep 2020

3/5 Okay

Verified traveller

6 Sep. 2020

Stayed 2 nights in Sep 2020

5/5 Excellent

Natarsha, Auckland

Travelled with family

6 Sep. 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay, we have been to the Hilton Queenston before and would be happy to stay again. They upgraded our room for my daughter's 21st and gave us complimentary drinks at the hotel restaurant. An amazing stay all round.

Stayed 1 night in Aug 2020

4/5 Good

Verified traveller

4 Sep. 2020

Stayed 4 nights in Aug 2020

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Hilton Queenstown Resort & Spa

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

You could be seeing lower prices

Choose dates to view prices

Room, 1 King Bed (Relaxation)

Photos of Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Room, 1 King Bed

Photos of Room, 1 King Bed

Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Suite, 1 King Bed (Lake Wakatipu Suite)

Photos of Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Room amenities

Room information

Sleeps

Room details

Room, 1 Queen Bed, Accessible

Photos of Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room amenities

Room information

Sleeps

Room details

Twin Room

Photos of Twin Room

Twin Room

Room amenities

Room information

Sleeps

Room details

Deluxe Twin Room, Lake View

Photos of Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View

Room amenities

Room information

Sleeps

Room details

Suite, 1 Bedroom (Residence)

Photos of Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence)

Room amenities

Room information

Sleeps

Room details

Suite, 2 Bedrooms (Residence)

Photos of Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence)

Room amenities

Room information

Sleeps

Room details

Deluxe 2 Bedrooms, Lake View (Residence)

Photos of Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence)

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 1 King Bed (Plus)