The Reef Playacar Beach Resort & Spa

3.5 star property
Travelers can relax by the marina or join yoga classes after exploring crystal-clear waters through scuba diving at this beachfront resort

Choose dates to view prices

Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$472
includes taxes & fees
26 Apr - 27 Apr

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(154 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Playacar, a neighbourhood in Playa del Carmen, The Reef Playacar Beach Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with nearby windsurfing, or enjoy the great outdoors with ecotours, cave exploring and ziplining. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach
    Playacar Beach
    3 min walk - 0.3 km
  • Quinta Avenida
    Quinta Avenida
    19 min walk - 1.7 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    4 min drive - 2.5 km
  • Playacar Golf Club
    3 min walk - 0.3 km
  • Mayan Ruins of Playacar
    3 min walk - 0.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    54 min drive

Restaurants

  • Viva Wyndham Maya
    13 min walk
  • Turquesa
    9 min walk
  • Don Rafael
    1 min walk
  • La Barra Artesanal
    8 min walk
  • Occidental Allegro
    5 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Beach and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina and a swim-up bar. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a body wrap at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, sailing and fishing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, tennis courts and a billiards/pool table
  • A TV in reception, 1 meeting room and concierge services
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, fridges and free extra beds

All-inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night.
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on 26 Apr 2026 start from NZ$472, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 1 mile (2 km).

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Reviews

The Reef Playacar Beach Resort & Spa Reviews

8.2

Very good

8.8

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Baljodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lindsay Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Will be back again
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service
Need to update the room s
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

María

Liked: Cleanliness, staff & service, amenities
Un espacio muy agradable, tiene todo.los.restaurantes son muy buenos, y el.bufete muy variado. Sin duda volveria
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arlene

Liked: Cleanliness
N/A
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay.
Sunrise what amazing site
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Barbara Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay good food good beach
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

polet carolina

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba linda el unico tema fue que olia muy fuerte a caño
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aizon

Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!
Walkway from the room to the pool, restaurant, and beach
Beach
Pool
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Helene

Liked: Cleanliness, amenities, property conditions & facilities
The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness
Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues
Stayed 7 nights in Feb 2026
Verified

8/10 Good

D

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect !
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Christine Angela

Liked: Cleanliness, property conditions & facilities
The room was clean but basic and dated. Food wasn't the best but ok. Beautiful hotel grounds and beach.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense
Stayed 12 nights in Jan 2026
Verified

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities
Check in fellow was friendly. Room/bathroom small but adequate. Beds were rock hard, the worst we've experienced in Mexico. Good a/c and water pressure. You get 6 cans of pop (no beer) in your mini fridge at the beginning of your stay and that's it; if you want more it's 45 pesos (approx $3.50 CAD) per can - a pretty crappy policy for an AI resort. The thatched roof over our balcony kept falling, rendering our balcony dirty, wet and useless 3 days of our 7 day stay. Buffet selection (including salad, fruit and desserts) was quite limited and "hot" items were never more than barely warm. The only actually hot food we had from the buffet were our made to order omelettes. Buffet service was very good. The buffet seating area is pleasant, especially the open air area. The Italian a la carte was quite good; soup was only lukewarm, but entrees were warm. The Mexican a la carte was a fail for all 4 of us. The snack bar selection is very good and, since food is made to order, it was warm. There were sometimes long waits for drinks at the pool bars. The pool areas are nice, but not overly busy. Beach is wide and beautiful. There are some trees, and also umbrellas for shade. You had to be out there really early (by 7 a.m.) to get a decent spot where you wouldn't be constantly chasing shade. The ice cream parlour is in a pretty spot and the ice cream was decent. Check out guy was dismissive, like we were a bother. Caribbean weather is too variable, only 3 nice days. PV it is next year.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Corrine Mavis

Liked: Cleanliness
Rooms were nice. Staff was great. Amenities were good. Resort location was great. The only complaint was children playing in the hot tub. They also had drinks in the hot tub along with water toys.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful, beautiful and made us feel like family. The staff were all friendly and helpful. Rooms lovely, food amazing. Will definitely go again.
Main Pool
Swim up bar at night
Sitting area
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit and can’t wait to come back!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Mne ponravilos' to chto territoriya etogo otelya pokhozha na park. Tut mnogo derev'yev i drugikh rasteniy. Ty kak budto by nakhodish'sya v dzhunglyakh. Turisty vsegda idut v teni derev'yev, a ne pod palyashchim solntsem. Vtoroye preimushchestvo - eto nedol'shaya territoriya. Idti do plyazha dlizko. Udobno to, chto bufet, basseyny i plyazh nakhodyatsya ryadom. Show more 331 I liked that the hotel grounds resembled a park. There are many trees and other plants. It feels like you're in a jungle. Tourists can always walk in the shade of the trees, not under the scorching sun. The second advantage is the relatively small area. It's a short walk to the beach. It's convenient that the buffet, pools, and beach are all close together.
Stayed 7 nights in Jan 2026