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Royal Hideaway Playacar All Inclusive - Adults only

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Luxury
VIP Access
4.5 star property
8.6

Excellent

Luxury all-inclusive property located in Playacar

Near Playacar Beach, Royal Hideaway Playacar All Inclusive - Adults only provides a beach bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a beachfront location, beach cabanas and beach volleyball. Treat yourself to a deep-tissue massage, a manicure/pedicure or a body treatment at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Spanish cuisine. Fitness classes are offered at the health club; other things to do include volleyball and basketball. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$447
includes taxes & fees
21 Aug - 22 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Room (Sunrise)

A hotel room with a large bed, a TV, a desk, and a balcony with a view of palm trees.

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Relax Pool)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, a decorative vase, and a patterned rug.

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(21 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with a bed, bedside tables, a desk, a chair, and a ceiling fan.

Luxury Room

8.6 out of 10
Excellent
(39 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Royal View)

A hotel room with a bed, bedside tables, a TV, a ceiling fan, and a view of greenery outside.

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Luxury Royal View

A hotel room with a bed, bedside tables, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Luxury Royal View

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located on the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playacar, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    11 min walk - 1.0 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    5 min drive - 2.2 km
  • Playacar Golf Club
    6 min walk - 0.6 km
  • Mayan Ruins of Playacar
    11 min walk - 1.0 km
  • Xaman Ha Aviary
    19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    55 min drive

Restaurants

  • Viva Wyndham Maya
    7 min walk
  • rosa roja
    7 min walk
  • Turquesa
    1 min walk
  • Occidental Allegro
    3 min walk
  • pepe’s food tequila
    1 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

  • Luxury all-inclusive property located in Playacar
  • Near Playacar Beach, Royal Hideaway Playacar All Inclusive - Adults only provides a beach bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a beachfront location, beach cabanas and beach volleyball. Treat yourself to a deep-tissue massage, a manicure/pedicure or a body treatment at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Spanish cuisine. Fitness classes are offered at the health club; other things to do include volleyball and basketball. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and a lifeguard on site
    • Free self-parking and valet parking
    • 2 outdoor tennis courts, 1 meeting room and a porter/bellboy
    • ATM/banking services, a reception hall and a billiards/pool table
    • Guest reviews say great things about the beach locale, pool and helpful staff
  • Room features
  • All 200 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with separate baths/showers
    • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Rowing/canoeing
    • Sailing
    • Snorkelling
    • Surfing/body boarding

Land activities

    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.34 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have any lifts
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of 21 Jul 2026, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 21 Aug 2026 start from NZ$447, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Hideaway Playacar All Inclusive - Adults only?

Self-parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Checkout is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, rowing/canoeing and more.

Where is Royal Hideaway Playacar All Inclusive - Adults only located?

Nestled on the beach, this Playacar property is within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 595 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the pool to the concierge to the bar and restaurants, the staff was wonderful. The resort ambience was very cute and almost storybook like with a “river” running through the middle. Beautifully kept grounds and the constant sound of running water just made for a very peaceful experience.
Stayed 4 nights in Jul 2026
Verified

8/10 Good

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were great. Loved the private swim up pools. Plenty of closet space & great size bathroom.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a wonderful week at this smaller resort. The staff were friendly and helpful and the property beautiful.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

PETRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The beautiful grounds, the delicious restaurants, and the exceptional staff made for an excellent trip.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and gorgeous location. Grounds and room was beautiful
Stayed 5 nights in May 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks well maintained, rooms were spacious and clean. The staff was really helpful as well, but sometimes they took a long time to serve food at dinners. I liked the dinner options but not all the food was good, some of it was just ok.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Service everywhere was over the top. It was everything we could have wanted/expected and then some!
Stayed 7 nights in Jun 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well taken care of. The rooms were very big and had proper amenities. The staff is amazing and very accommodating. The property is quiet so if you’re looking for a nice relaxing and quiet atmosphere, this is the place. There weren’t many things happening. The only draw back is the food was not that great. I’ve had better options at other Barceló properties.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was amazing. Felt the food lacked a little but they were excellent for dietary restrictions such as gluten. My wife being gluten free was accommodated at every restaurant.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were very nice and great location overlooking the beach.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all the way around. Good food, clean and very accommodating.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness
The pool was enjoyable. Great staff at the resort and the spa was excellent!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Beautiful beach, great pools, the food and drinks were delicious, the staff was friendly and helpful, the beds were super comfortable and the grounds were meticulous. It would have been nice if the coffee machine in the restaurant by the beach had been turned on and pastries or something available before 7am for us early risers.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, very well maintained, clean and beautiful. The beach was very clean, as were the pools. Bathrooms around the property were also clean and tidied often.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, food was very good. Beach was clean but coul
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities were perfect. We had a wonderful time.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. The staff was wonderful. Shout out to Carlos, our concierge, who went above and beyond. We will definitely be back.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible. The staff was excellent. The resort was impeccable. Our room was cozy, spacious, and clean.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Michelle N.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful with the beach just steps away. The room we were assigned was too hot for an American. The air conditioner barely worked and kept the room around 80°. Once we were moved to a new room in a different building things greatly improved. The staff was great when it came to giving us a fan to make it through the night and then moving our re-packed bags while we’re on an adventure in Tulum. I do suggest they get new AC units in the buildings that have issues. Otherwise, the restaurants, bars, pools, rooms, staff, beach, and amenities were amazing!
Stayed 6 nights in May 2026
Verified

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is beautiful and grounds are amazing. Rooms are very nice and clean, beds are very comfortable. Making reservations for early dining is almost impossible, by the time you arrive at the property the only times available for dinner are after 8pm.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert William

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

TERRY STACY JON

Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort, but more quaint than cramped. Staff, amenities and beach were great
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

Saige

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice - everything else about this place is horrific
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, the staff were friendly, and the pool area was good. However, service in all the restaurants was very good, and the food was very good as well. One downside was the sunbeds being reserved from as early as 5am, which made it difficult to find available loungers later in the day. The air conditioning was also not adequate. Our first room would not cool below 25°C, so we had to switch rooms. The new room reached 21°C, which still wasn't ideal, but it was manageable and we made it work. Overall, we had a pleasant stay but unfailingly we had a bad experience with a manger, and the AC was just awful, for these reasons we will not be back.
Stayed 5 nights in Jun 2026