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Hotel Riu Playacar - All Inclusive

3.5 star property
This Caribbean beachside retreat offers challenging golf on an 18-hole course, rejuvenating spa treatments, and four distinct restaurants.

Choose dates to view prices

Located near Playacar Golf Club and Beach, Hotel Riu Playacar - All Inclusive offers 18 holes of golf and scuba diving in the Caribbean Sea. Guests can enjoy Asian cuisine among four restaurants or relax with cocktails at the swim-up bar—experiences that consistently earn praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$471
includes taxes & fees
31 July - 1 Aug

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room (M)

7.8 out of 10
Good
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room ( Kid Free | C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (U)

8.4 out of 10
Very good
(133 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

Located in Playacar, a neighbourhood in Playa del Carmen, Hotel Riu Playacar - All Inclusive is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary and Temazcal Natura. Take the opportunity to explore the area for water adventures such as waterskiing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    10 min walk - 0.8 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    7 min drive - 2.5 km
  • Piste Cyclable sur Paseo Xaman-Ha
    3 min walk - 0.3 km
  • Playacar Golf Club
    8 min walk - 0.7 km
  • Mayan Ruins of Playacar
    13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    51 min drive

Restaurants

  • Viva Wyndham Maya
    4 min walk
  • rosa roja
    4 min walk
  • Turquesa
    4 min walk
  • Occidental Allegro
    4 min walk
  • pepe’s food tequila
    20 min walk

About this property

Hotel Riu Playacar - All Inclusive

  • All-inclusive family-friendly property by the ocean
  • Located close to Playacar Beach, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, sunloungers and scuba diving. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, windsurfing and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on-site.
  • Other perks at this property include:
    • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking
    • Babysitting (surcharge), a porter/bellboy and massage treatment rooms
    • Luggage storage, coffee/tea in reception and secured bike storage
    • Guest reviews give top marks for the beach locale, overall value and helpful staff
  • Room features
  • All 396 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with eco-friendly toiletries and showers
    • 22-inch TVs with satellite channels
    • Recycling, ceiling fans and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Water activities

    • Kayaking
    • Sailing
    • Snorkelling
    • Surfing/body boarding
    • Windsurfing

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Access to off-site nightclubs
    • On-site live performances

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on 31 Jul 2026 start from NZ$471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Playacar - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for families
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing!! Overall amazing resort to stay at
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the property is beautifully maintained
Stayed 6 nights in May 2026
Verified

6/10 Okay

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Best part was coming to a nice clean room after a day of activities. Dolores was the best.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Ma Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sargasso was pretty bad, the pools were very crowded and is the small resort and all pools are next to each other. We visited riu Yucatán and the entire family Have fun for the day. The staff is very nice, the food was good and different restaurants for you to enjoy.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

gretchen nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly Rooms are very clean. Go see Jorge at the swim up bar. He is excellent The shows were ok.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Heorhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcome staff, great food
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Karel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my kids and me. The resort is clean and beautiful. The beach was very nice and the staff works very hard to clear the seaweed daily. We enjoyed the fresh fruit and the variety of restaurants!
Stayed 4 nights in May 2026
Verified

8/10 Good

Christina Catherine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. There was always staff around cleaning, answering questions, or offering a drink etc.. The entertainment by the pool was great throughout the week and the bar staff were very attentive. Food was good at both lunch and dinner buffets. Only critique would be the general interiors and gym are a bit outdated and could use a bit of a refresh. This is my second stay at the Riu Playacar and I would recommend it.
Stayed 4 nights in Jul 2026
Verified

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent food and beautiful beach
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

EDUARD IGOREVICH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the highlight of my experience was RIU Entertainment team. They are amazing! I have to say that the service at the breakfast and lunch times needs a little improvement - everyone is nice but there are not enough servers for the amount of guests.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the staff and hotel was great . Everyone was friendly and kind. Biggest downfall was that out of our party of 18 half of us got very sick. We had vomiting , diarrhea , fatigue . I am in sure if this was due to the food or a virus but it was the worst few weeks of recovery. We are almost 3 weeks out and still working on feeling better . I thought this review might help the hotel in case it was a food borne illness .
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this resort a lot. It was the perfect size… not too big, not too small. Was always able to find a pool/beach chair in the morning around 9am after breakfast. Was always able to find seating at any restaurant with no wait time. I was actually quite impressed with the food, especially the sushi at Jade. I enjoyed the entertainment, both day and evening. Staff was super friendly and bartenders were great… special shoutout to Jorge at the swim up bar.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 6 with kids ranging from 10-17. There is something for everyone at this resort! Plenty of activities and food options for everyone. It was also very safe and I felt comfortable letting my three older kids wander around the pool/beach area and do all the activities on their own or in pairs. The room staff did an amazing job cleaning and tidying our rooms daily. The pools were clean and the staff were very friendly and engaging. Heads up that the restaurants are mostly buffet style (which the kids especially enjoyed). There is a shopping area right across the street that has a lot of fun stuff and even a Starbucks if you want. Fifth avenue was a short drive and was fun on a Saturday night. Lots of sargassum right now, but the beach is wide enough that you can lounge without the smell. Highly recommend this resort. It was wonderful.
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean. Great food, great staff, beautiful beach. I will be returning next year !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and extremely accommodating. Great experience!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms!!! Amazing place!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a hard working staff top to bottom. Great food, awesome beach front and pools for relaxing, and also plenty of activities available if you desire to stay busy. Very pleased and impressed with my stay and want to go back!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Had a great time at the pool, felt safe, staff was great, and the beach was beautiful, even with the sargassum. Will definitely be back!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Penelope J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast bar had something for everyone in my family.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michaleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Lots of choices for dining and entertainment. The pool area and beach are really nice. We loved the beach and plenty of chairs.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were very clean; staff were pleasant and responsive for the most part; not overly crowded.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, large and bed was comfortable.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

vanessa

Liked: Amenities, property conditions & facilities
The room was so clean and the staff was wonderful. Will always love a Rui
Stayed 5 nights in Nov 2025