Hang Trong Hotels, Hanoi

"Our stay here was amazing. Beautiful decors interior hotel and rooms. Breakfast has many choices, the staffs are wonderful. After we moved to another 5 stars hotel near by after 2 nights at this hotel, I feel I like this hotel better and will remember our stay here. We will go back soon. "

"Excellent location, good size and very comfortable rooms. Short walk to Train Street, the Note Coffee and the Hoan Kiem lake, as well as lots of shops and restaurants. What makes this hotel great is its staff. They are friendly, helpful and create a great atmosphere as soon as you arrive. The lobby is beautiful with plants and fish. If back in Hanoi, will stay here again :)"

"We had an excellent stay at L’HÔTEL du LAC Hanoi! The staff is what really makes this place special. Everyone was so friendly and helpful, they gave great recommendations for nearby sites in the Old Quarter, arranged our transfer, and helped to safely navigate our baggage through the hectic stream of motorbikes. The bed was one of the most comfortable I’ve ever had in a hotel, it was tough to get out of bed in the morning - but well worth it considering the delicious breakfast buffet. We would definitely recommend this hotel if you’re a first time or returning visitor to Hanoi!"

"Increíble hotel, personal amable, ¡no podían hacer lo suficiente! Reservé aquí después de que el primer lugar fuera un desastre. Llevé a más personas a quedarse aquí desde el lugar que había reservado originalmente, ya que estaban en pánico sin saber qué hacer después del estado del primer lugar.Lo recomendaría absolutamente."

"Room was comfortable and clean. However, roads are very narrow, you will not be dropped off at the hotel. So don't book here if you have a lot of luggage"

"Very nice hotel..excellent service that makes it very special…best location.."

"Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights"

"This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are."

"Our stay at Solaria Hotel exceeded expectations and we are sad that we didn't book a longer stay. The location is excellent, next to Hoan Kiem lake but on a quiet street. Easy walk to the Old Quarter, St Joseph Cathedral and train street. Check in was exceptional and Grace took the time to personally welcome us, explain the hotel and the surrounding area and ask if there was anything we would like to do or see before we left Hanoi. She went above and beyond and nothing was too much trouble for her. She made a reservation for us at MIAs restaurant (highly recommend) and surprised us by organising a birthday dessert for me. Truly a special person and a credit to the hotel. The rooms are well appointed and the bathrooms are very grand. We slept very well and then enjoyed an exceptional breakfast buffet. You may order from a menu with eggs/cooked breakfasts made to order and enjoy the large selection from the buffet, including a coffee machine and the excellent Vietnamese coffee. Upon checking out the hotel organised a very nice car to transfer us to the airport and presented us with a gift. We were very touched and couldn't believe that we had received this level of service. We didn't get to say goodbye to Grace but we have left Hanoi with very special memories and feel that her customer service has played a big part. If we are ever back in Hanoi we would only look to stay at Solaria Hotel. Thank you Grace and all of the team."