The Oriental Jade Hotel

5.0 star property
Luxury spa hotel, walk to Hoan Kiem Lake
VIP Access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Outdoor pool, pool loungers
Point of interest
Ruby City View
Buffet
Diamond Church View

Overview of The Oriental Jade Hotel

Reviews
9.6

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • GymGymGym
The price is NZ$230
Price available on 5/5/2024

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Popular LocationSt. Joseph's Cathedral of Hanoi3 min walk
  • Popular LocationHoan Kiem Lake4 min walk
  • Popular LocationHanoi Opera House13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)46 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Oriental Jade Terrace City View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

O'Presidential Suite Lake View

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Hanoi

The Oriental Jade Hotel is located in Old Quarter, a neighbourhood in Hanoi, and is near the airport and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral of Hanoi and O Quan Chuong. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Take the opportunity to explore the area for outdoor excitement like ecotours. Guests love the hotel's location for the sightseeing.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • Starbucks - 1 min walk
  • The Oriental - Breakfast - 1 min walk
  • Nhà Hàng Huyền Hương - 1 min walk
  • Polite & Co - 1 min walk
  • Bánh Cuốn - Bảo Khánh - 1 min walk

About this property

The Oriental Jade Hotel

Luxury hotel near St. Joseph's Cathedral of Hanoi
Located close to Hoan Kiem Lake and Thang Long Water Puppet Theatre, The Oriental Jade Hotel provides a poolside bar, a terrace and dry cleaning/laundry services. Indulge in a massage, a facial and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Local meal delivery service, concierge services and coffee/tea in reception
  • A front desk safe, a porter/bellboy and 2 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 120 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Hydromassage showers, designer toiletries and bidets
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • In-room accessibility
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Local meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Oriental Jade Hotel?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 5 May 2024 start from NZ$229.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

The Oriental Jade Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 788 out of 929 reviews" "
Rating 8 - Good. 110 out of 929 reviews" "
Rating 6 - Okay. 17 out of 929 reviews" "
Rating 4 - Poor. 7 out of 929 reviews" "
Rating 2 - Terrible. 7 out of 929 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in the old Quarter. Staff and service were 5 star
Stayed 6 nights in Apr 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 2 nights in Apr 2024

6/10 Okay

Pauline

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The front desk staff were incredibly unprofessional when it came to securing a room reservation for guests.
Stayed 2 nights in Mar 2024

10/10 Excellent

Konstantin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 minutes from main shopping street and next to picturesque Turtle Lake. This is real 5 star hotel with big rooms, great restaurant and bar, pool on the roof and very friendly and professional staff. Their breakfast is just super- tasty and with many options. Pho Bo was really good. This hotel is not cheap but it worth every penny you paid. My special thanks to reception manager and staff. They were very helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jade Hotel is a nice spot that is located close to Kiem Lake and everything else you need in the old quarter. We had one minor problem with our stau and the staff took care of everything we needed and then some. "Nancy" was very kind and made sure we were taken care of before leaving the hotel. I would recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

David, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was exceptional
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean and comfortable. The room and shower area are very spacious and well lit. The rooftop and pool area are fantastic and great to hang out. Just one minor dislike: the water in the pool is not heated and a little too cold to be enjoyable. It might be fine later in the summer, but March temperatures in Hanoi were a little low during our stay. Not really a complaint, though. Our stay was lovely!
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry comfy and welcoming, staff here is very nice and helpful.

10/10 Excellent

Alistair, ALLOA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 week here, it's in an ideal location right in the heart of old Hanoi. Within easy walking distance of most of the old town sights and various very good eating establishments. Staff in the hotel couldn't do enough for you, all lovely people, from the check in staff right through the hotel. Unfortunately the weather meant we didn't get a chance to use the pool as it was too cool but ideal for sightseeing. Shame really as you get a great view on the rooftop. Would definitely stay again if back in Hanoi.
Stayed 7 nights in Feb 2024