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First class staff！Overall great experience. Only thing can be better is the bathroom can use some renovation， water pressure of the shower was not good enough.

We had a great long weekend here. Although the hotel was full, and the main pool area was very busy, we were able to enjoy the Adults-only pool and the Regency Club pool. On several occasions we were the only people at the Adults pool. The staff were fantastic, everyone we interacted with were friendly ...

Convenient, clean, close to restaurants, could have better shower toiletries.

The staff was friendly, especially Manh. Their breakfast was good as well. Very close to everything.

Everything like a VIP, All free Fantasy park very nice place and good weather.

Amazing friendly Hotel, lovely genuine classic rooms.

It was very nice and staff r very friendly 2nd time I stayed here and still very clean

The history of the hotel is wonderful. The concierge service is extremely accommodating and helpful. Great breakfast. Overall the staff was very sweet and attentive to my 6 year old daughter. They went out of their way to make my daughter fall in love with Hanoi. Special little things such as giving ...

Great location friendly helpful staff Would stay again

Very friendly staffs! Clean room! Excellent location! 5 star service and facilities!

Was able to book a tour last minute. Very friendly staff

Beautiful property with wonderful landscaping. Hotel staff was out early preparing the property for the guest. The staff was friendly, smiling and consistently accommodating to the wishes of the guest. Will definitely return next year.