Family Hotels & Resorts in Hanoi Backpacker Quarter from NZ$42

"Friendly professional staff in a convenient area in Hanoi The only thing I would suggest is the pool area needs a makeover Would stay again "

"Busy location but minimal noise disturbance at night - at least from the street...air con unit was very noisy and had limited effectiveness. Room comfortable for the most part - one narrow window with views of a all and rooftops mainly. Extremely helpful staff on reception - especially Johnny + Rick. Good breakfast and excellent restaurant staff."

"The staff was extremely helpful. They even had sim cards, installed it for me. They set up airport transfer, clean nice toyota suv, and installed my sim card, and simply added it to the bill. Unfortunately we wanted to stay another night but they were fully booked. Room was nice and clean, no street noise. Convenient to our walking tours, beer street. Great stay in hanoi"

"Thank you for an excellent stay everyone was so attentive to my requests."

"Rooms are outdated. The staff sleeps at the reception area. No security guard on duty. But hotel is greatly located to everything you need. They also offered great tours. We availed to the motorcycle street and food tour and Halong Bay Tour. "

"Excellent staff. Friendly and quick to help. Rooms are modern and breakfast, while limited in selection was delicious. I just wish i didnt need to pay for the gym downstairs. It should be included in the hotel price. 120k Viet Dong a day can add up quickly if your staying a while."

" Garden Queen doesn't accept funding hotels.com As a result I had to "PAY AGAIN" to stay, and they wouldn't accept c cards for payment. Only cash. Early days, but Im still waiting on a refund. Fingers crossed . Apart from that it was a pleasant stay. The rooftop garden is an awesome getaway. The rooms are airy and comfortable with their own balcony. "

"The location and friendly staff easy to move around close to great food restaurants"

"Good value "

"We wanted to extend for 4 more days, lady working said we would pay what we initially paid for each night we were there. At the end of my stay she tried to charge us double each day, ended up arguing with the manager over the phone to get the right price. Manager was also a scam, and tried to get more money out of me. The drinks in the fridge said complimentary, but ended up paying for all of them. However other than that awful experience, the hotel is pretty clean and breakfast was okay as...