Kim Liên Hotels, Hanoi

"Staff go above and beyond to help make your trip better. We were using the hotel as a layover for our trip from Sapa to Ha Long Bay to celebrate engagement. They decorated the room and were able to get our laundry done with extremely little notice/out of working hours for our cruise on Ha Long Bay! Extremely grateful for the hotel staff. "

"スタッフはとてもフレンドリーで親切で、場所も街の賑やかなエリアのすぐそばでした。毎朝の朝食は新鮮なフルーツや、メニューから選べるさまざまな種類の卵料理があり、良かったです。"

" What stood out most was the staff. They were very friendly, polite, and always helpful, and they kindly acknowledged all our requests. It made our stay very pleasant."

"We had a wonderful stay at Champton Hanoi Hotel — the location in the heart of the Old Quarter was perfect for walking to Hoan Kiem Lake, Train Street and local food spots, and the staff were friendly, attentive, and made check-in and check-out smooth. Our room was clean, comfortable, and well-equipped, and we especially enjoyed the delicious breakfast buffet with lots of fresh options. The rooftop pool and bar with city views was a great bonus after a day of exploring. Overall it felt like excellent value for the quality, service, and amenities — highly recommend for anyone visiting Hanoi!"

"This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant. The rooms are very nice and well appointed. Breakfast was excellent.! Totally recommend 5*******"

"Staff were amazing and rooms were great."

"I had a fantastic experience staying here! The room was spacious, clean, and airy, with modern amenities that made it very comfortable and relaxing. The staff were exceptionally friendly and helpful – from the front desk to housekeeping, everyone was welcoming and professional. Breakfast was delicious, with a wide variety of options including both local Vietnamese dishes and Western choices – perfect for any taste. One of the highlights of my stay was the tour organized by the hotel. Everything was well-planned, the guide was enthusiastic and knowledgeable, and the entire experience was smooth and enjoyable."

"Very good would recommend "

"Derrick was an excellent host, the hotel was conveniently located within walking distance of everything in the old quarter and had everything we needed for our time in Hanoi"