Trang Tien Hotels, Hanoi

"Very beautiful small boutique hotel, with very friendly staff. The hotel is very clean. The cleaning staff are always cleaning and they do an exceptional job. The hotel staff always greet you and remember your name. Which adds a very personal touch. No matter how long you are staying at the hotel they will treat you like a VIP. Thank you to Irene, Tony and Thomas for making our stay even better. Highly recommend this little cute hotel."

"What a lovely hotel. Excellent rooms, well positioned in the Old Quarter, near lots of great restaurants and walking is very safe. The lake is a short distance away. The superb staff is always welcoming, friendly and happy! This was the perfect base camp for our almost 2 week exploration of northern Vietnam. The staff reached out to us and coordinated our arrival, helped with airport transfers too! Every side trip we did the hotel kept our large bags safe, welcomed us with drinks and fresh towels. The travel staff helped us plan and get to various sites in Hanoi. We used grab - it was perfect! Oh the breakfast! Best we have had anywhere hands down! The roof top bar is a must and has a great happy hour! While we didn’t use the spa, others said it was great as well. I strongly recommend this lovely hotel for any of your travel in Hanoi! Thank you for a great experience! Thank you Chloe and Victor and all the staff! It was our total pleasure to meet all of you!!!"

"Coffee was never ready in the morning. Room was smaller than expected. Breakfast was ok nothing great."

"Great service "

"The only thing I like is the location for tour pick."

"Great breakfast, fantastic location to walk everywhere, the staff is super kind at the restaurant and Ann was super helpful to book my trip to Sa Pa and my cruise to Ha Long bay. I will be back : )"

"One night at the Capella between two photography tours, and it has set a new benchmark for what a hotel can be. Booked a Premier Room, upgraded unprompted to a Studio Grand Suite with a separate living and dining areas, marble bathroom with freestanding tub, Bamford amenities, a handwritten welcome card from the GM, and hand-painted wooden tortoises as a turndown gift. None of it felt like a script. The design is the property's real achievement: a new build executing a confident 1920s French-Vietnamese deco vocabulary, every detail considered down to the bakelite phone in the ensuite. Two throwaway comments I made on arrival were quietly referenced by multiple staff that evening. Anticipatory personalisation usually associated with Ritz-Carlton, executed here with more restraint. Dinner at Backstage was outstanding. I'll be back."

"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"The best "