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Outdoor pool
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1 bedroom, premium bedding, down duvet, minibar
View from Room

Guest reviews

4.3 out of 5 Excellent
430 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationSt. Joseph's Cathedral5 min walk
Popular LocationThang Long Water Puppet Theatre5 min walk
Popular LocationNgoc Son Temple7 min walk
AirportHanoi (HAN-Noi Bai Intl.)40 min drive

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  • Deluxe Double or Twin Room, No Windows

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, No Windows
  • Luxury Double Room, 1 Bedroom, City View

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsLuxury Double Room, 1 Bedroom, City View
  • Grand Room, City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsGrand Room, City View
  • Suite, Terrace, City View

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, Terrace, City View
  • Family Triple Room, 1 Bedroom, City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More detailsFamily Triple Room, 1 Bedroom, City View

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Silk Queen Hotel is in the historical district and near the airport. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • St. Joseph's Cathedral - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Silk Queen Bar — 1 min walk
  • Noodle & Roll - 3 min walk
  • Buon Dua Le Cafe - 3 min walk
  • Kangaroo Cafe - 3 min walk
  • Polite Pub - 4 min walk

About this property

Silk Queen Hotel

Family-friendly Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 60 soundproofed rooms feature free WiFi and tablet computers. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Silk Queen Hotel offers 60 forms of accommodation with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorbike parking only
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Free babysitting/childcare
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (700 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 414000 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 414000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 10 PM
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the spa without adult supervision
Guests under 6 years old are not allowed in the spa

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel Hotel
Silk Queen Hotel Hanoi
Silk Queen Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Silk Queen Hotel and receive a full refund?
Yes, Silk Queen Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Silk Queen Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Silk Queen Hotel?
As of 24 Oct 2020, prices found for a 1-night stay for 2 adults at Silk Queen Hotel on 25 Oct 2020 start from NZ$46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Silk Queen Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.
Is Silk Queen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Silk Queen Hotel?
Motorbike parking only.
What time is check-in at Silk Queen Hotel?
Check-in begins at 2 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Silk Queen Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Silk Queen Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 423000 per vehicle, one-way, applies.
Where is Silk Queen Hotel located?
This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.
4.3
Excellent
5 - Excellent
214
4 - Good
165
3 - Okay
37
2 - Poor
13
1 - Terrible
1

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catering staffs
We love the service especially the catering staffs , friendly
Stayed 2 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Comfortable hotel, but lack of hot water ruined it
On the whole hotel is nice, but when we arrived the hot water to our room didn’t work and it took us chasing them for half an hour to fix it. All they had to do was flick a fuse on the circuit breaker for the boiler. Wasn’t very efficient and then after the water still wasn’t that hot. Hot running water is a basic thing you expect in a hotel like this. On the plus side the staff were nice and the breakfast buffet wasn’t bad.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel centrally located. Very helpful and friendly staff and good breakfast :)
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee. The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room. We would definitely stay again.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Pleasant stay, Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊
Stayed 4 nights in Nov 2019

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