1 bedroom, premium bedding, down duvets, minibar

Silk Queen Hotel

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Air conditioning

Spa

Restaurant

Gym

Cleaning and safety practices

Cleaned with disinfectant

24-hour vacancy between guest room stays

Hand sanitiser provided

Explore the area

St. Joseph's Cathedral5 min walk

Hoan Kiem Lake5 min walk

Hanoi Opera House16 min walk

Hanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

Deluxe Double or Twin Room, No Windows

26 sq m

Sleeps 2

1 Double Bed OR 2 Single Beds

Luxury Double or Twin Room, 1 Bedroom, City View

32 sq m

City view

Sleeps 2

1 Double Bed OR 2 Large Single Beds

Grand Double or Twin Room, City View

45 sq m

City view

Sleeps 2

1 Double Bed OR 2 Single Beds

Staycation Offer DayUse (4 hours before 18PM)

25 sq m

Sleeps 2

1 Double Bed OR 2 Single Beds

Suite, Terrace, City View

55 sq m

City view

Sleeps 2

1 Double Bed

Family Triple Room, 1 Bedroom, City View

45 sq m

City view

Sleeps 3

1 Double Bed and 1 Single Bed OR 3 Single Beds

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Silk Queen Hotel is in the historical district and near the airport. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping.

Visit our Hanoi travel guide

View map

What's nearby

Hang Gai Street - 1 min walk
Dong Kinh Nghia Thuc Square - 3 min walk
St. Joseph's Cathedral - 5 min walk
Hoan Kiem Lake - 5 min walk
Hanoi Opera House - 16 min walk

Getting around

Hanoi Long Bien Station - 15 min walk
Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

Silk Queen Bar — 1 min walk
Noodle & Roll - 3 min walk
Buon Dua Le Cafe - 3 min walk
Kangaroo Cafe - 3 min walk
Polite Pub - 4 min walk

About this property

Silk Queen Hotel

Family-friendly Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake

This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 60 soundproofed rooms feature free WiFi and tablet computers. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Silk Queen Hotel offers 60 forms of accommodation with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site motorcycle parking only
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Train station pick-up shuttle (surcharge)

Food and drink

1 restaurant
1 bar
Free daily reception
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Outdoor pool

Family friendly

Dry cleaning service
DVD player
Free babysitting/childcare
Free cots/infant beds
Free supervised childcare/activities
Laundry facilities
Microwave (on request)
Outdoor pool
Fridge
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

1 meeting room
Business centre
Computer station
Conference centre (700 square feet of space)

Outdoors

Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Thalassotherapy
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Braille signage
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Down duvet
Free cots/infant beds
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Entertainment

32-inch LED TV
TV channels
DVD player
Tablet computer

Food and drink

Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Fridge

Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Hanoi

Hoan Kiem

Pool

Business-friendly

Hotel

4 star

Free WiFi

Guest rating 4+

Policies

Check-in

Check-in time starts at 2 PM

Early check-in subject to availability

Early check-in is available for a fee (amount varies)

Express check-in

Minimum check-in age - 16

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! One child 6 years old or younger stays free when using existing bedding

Rollaway/extra beds are available for VND 414000.0 per day.

Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Airport shuttle fee: VND 423000 per vehicle (one-way)
Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: VND 414000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Pool access available from 6 AM to 10 PM

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

No pets and no service animals are allowed at this property

Children under 6 years old are not allowed in the spa without adult supervision

Guests under 6 years old are not allowed in the spa

Property is also known as

Silk Queen Hotel Hanoi

Silk Queen Hotel

Silk Queen Hanoi

Silk Queen

Silk Queen Hotel Hotel

Silk Queen Hotel Hanoi

Silk Queen Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Silk Queen Hotel and receive a full refund?

Yes, Silk Queen Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Silk Queen Hotel cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at Silk Queen Hotel?

As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at Silk Queen Hotel on 26 Apr 2021 start from NZ$44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Silk Queen Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.

Is Silk Queen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Queen Hotel?

Motorbike parking only.

What time is check-in at Silk Queen Hotel?

Check-in begins at 2 PM. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Silk Queen Hotel?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Silk Queen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs (available on request). A fee of VND 423000 per vehicle applies.

Where is Silk Queen Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.

4.3

Excellent

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

Write a review

4/5 Good

Margaret

24 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catering staffs

We love the service especially the catering staffs , friendly

Stayed 2 nights in Jan 2020

3/5 Okay

David

1 Jan 2020

Liked: Cleanliness

Comfortable hotel, but lack of hot water ruined it

On the whole hotel is nice, but when we arrived the hot water to our room didn’t work and it took us chasing them for half an hour to fix it. All they had to do was flick a fuse on the circuit breaker for the boiler. Wasn’t very efficient and then after the water still wasn’t that hot. Hot running water is a basic thing you expect in a hotel like this. On the plus side the staff were nice and the breakfast buffet wasn’t bad.

Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller

25 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel centrally located. Very helpful and friendly staff and good breakfast :)

Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller

25 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2019

5/5 Excellent

Davina, Melbourne

Travelled with partner

20 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee. The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room. We would definitely stay again.

Stayed 3 nights in Dec 2019

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Overview of Silk Queen Hotel

Photo gallery

Silk Queen Hotel

4.3/5 Excellent

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Deluxe Double or Twin Room, No Windows

Luxury Double or Twin Room, 1 Bedroom, City View

Grand Double or Twin Room, City View

Staycation Offer DayUse (4 hours before 18PM)

Suite, Terrace, City View

Family Triple Room, 1 Bedroom, City View

About this area

Hanoi

What's nearby

Getting around

Restaurants

About this property

Silk Queen Hotel

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Similar properties

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Overall score and ratings

Excellent

4.4/5

4.5/5

4.3/5

4.2/5

4/5 Good

Margaret

Catering staffs

3/5 Okay

David

Comfortable hotel, but lack of hot water ruined it

5/5 Excellent

Verified traveller

5/5 Excellent

Verified traveller

5/5 Excellent

Davina, Melbourne

Stay in the know with the Expedia app