Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Located in Hanoi's Hoan Kiem neighbourhood, Silk Queen Hotel is in the historical district and near the airport. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping.
Family-friendly Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 60 soundproofed rooms feature free WiFi and tablet computers. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Silk Queen Hotel offers 60 forms of accommodation with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna and a steam room.
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site motorcycle parking only
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Train station pick-up shuttle (surcharge)
Food and drink
1 restaurant
1 bar
Free daily reception
Room service available
Coffee/tea in a common area
Things to do
Fitness centre
Full-service spa
Outdoor pool
Family friendly
Dry cleaning service
DVD player
Free babysitting/childcare
Free cots/infant beds
Free supervised childcare/activities
Laundry facilities
Microwave (on request)
Outdoor pool
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Languages spoken
English
Vietnamese
Business services
1 meeting room
Business centre
Computer station
Conference centre (700 square feet of space)
Outdoors
Terrace
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Thalassotherapy
Treatment room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Braille signage
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Down duvet
Free cots/infant beds
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Entertainment
32-inch LED TV
TV channels
DVD player
Tablet computer
Food and drink
Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Fridge
More
Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Similar properties
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 16
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 414000.0 per day.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Airport shuttle fee: VND 423000 per vehicle (one-way)
Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: VND 414000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 10 PM
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the spa without adult supervision
Guests under 6 years old are not allowed in the spa
Property is also known as
Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel Hotel
Silk Queen Hotel Hanoi
Silk Queen Hotel Hotel Hanoi
Frequently asked questions
Can I cancel my reservation for free at Silk Queen Hotel and receive a full refund?
Yes, Silk Queen Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Silk Queen Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Silk Queen Hotel?
As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at Silk Queen Hotel on 26 Apr 2021 start from NZ$44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Silk Queen Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.
Is Silk Queen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Silk Queen Hotel?
Motorbike parking only.
What time is check-in at Silk Queen Hotel?
Check-in begins at 2 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Silk Queen Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Silk Queen Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of VND 423000 per vehicle applies.
Where is Silk Queen Hotel located?
This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.
We love the service especially the catering staffs , friendly
Stayed 2 nights in Jan 2020
3/5 Okay
David
1 Jan 2020
Liked: Cleanliness
Comfortable hotel, but lack of hot water ruined it
On the whole hotel is nice, but when we arrived the hot water to our room didn’t work and it took us chasing them for half an hour to fix it. All they had to do was flick a fuse on the circuit breaker for the boiler. Wasn’t very efficient and then after the water still wasn’t that hot. Hot running water is a basic thing you expect in a hotel like this. On the plus side the staff were nice and the breakfast buffet wasn’t bad.
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee.
The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room.
We would definitely stay again.
Stayed 3 nights in Dec 2019
Stay in the know with the Expedia app
Get real-time notifications, view your trip details and access mobile-only deals.