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Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvet, pillow top beds, minibar
Premium bedding, down duvet, pillow top beds, minibar
Premium bedding, down duvet, pillow top beds, minibar

Guest reviews

4.8 out of 5 Exceptional
995 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationHanoi Opera House4 min walk
Popular LocationVietnam Revolution Museum5 min walk
Popular LocationNational Museum of Vietnamese History7 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Premium Twin Room, 2 Single Beds (Opera Wing)

    4.3/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsPremium Twin Room, 2 Single Beds (Opera Wing)
  • Grand Twin Room, 1 Single Bed (Historical Wing)

    4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsGrand Twin Room, 1 Single Bed (Historical Wing)
  • Club Suite, 1 King Bed, Business Lounge Access (Opera Wing, Prestige, Club Metropole)

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsClub Suite, 1 King Bed, Business Lounge Access (Opera Wing, Prestige, Club Metropole)
  • Luxury Twin Room, 2 Single Beds (Historical Wing)

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsLuxury Twin Room, 2 Single Beds (Historical Wing)
  • Luxury Room Queen Bed (Historical Wing)

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsLuxury Room Queen Bed (Historical Wing)
  • Grand Twin Room, 2 Single Beds, Business Lounge Access (Opera Wing, Club Metropole)

    4.5/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsGrand Twin Room, 2 Single Beds, Business Lounge Access (Opera Wing, Club Metropole)
  • Premium Room Queen Bed (Opera Wing)

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsPremium Room Queen Bed (Opera Wing)
  • Grand Room, 1 King Bed, Business Lounge Access (Opera Wing, Club Metropole)

    4.8/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsGrand Room, 1 King Bed, Business Lounge Access (Opera Wing, Club Metropole)
  • Grand Room, 1 Queen Bed (Queen Bed, Historical Wing)

    4.6/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 4
    More detailsGrand Room, 1 Queen Bed (Queen Bed, Historical Wing)

About this area

Hanoi

Located in Hoan Kiem neighbourhood, Sofitel Legend Metropole Hanoi is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Ngoc Son Temple and St. Joseph's Cathedral. Travelling with kids? Consider Train Street and Ho Tay Water Park.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 4 min walk
  • Vietnam Revolution Museum - 5 min walk
  • National Museum of Vietnamese History - 7 min walk
  • Ngoc Son Temple - 10 min walk

Getting around

  • Hanoi Railway Station - 2 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Le Beaulieu Restaurant — 1 min walk
  • Angelina Restaurant — 1 min walk
  • Moose&roo - 3 min walk
  • Press Club - 4 min walk
  • King BBQ Buffet 20 Hai Bà Trưng - 4 min walk

About this property

Sofitel Legend Metropole Hanoi

5-star luxury hotel connected to a shopping centre in Hoan Kiem
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a health club are on-site. All 364 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy fireplaces, and other standard amenities include 24-hour room service, DVD players and LCD TVs.
Sofitel Legend Metropole Hanoi offers 364 forms of accommodation with fireplaces and DVD players. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Le Spa du Metropole has 8 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 35 per person
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Designer shops
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free babysitting/childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Japanese
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 90.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 35 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Sofitel Metropole
Metropole Hanoi
Metropole Sofitel Hanoi
Sofitel Hanoi
Sofitel Legend Metropole
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hotel
Sofitel Legend Metropole Hotel Hanoi
Sofitel Metropole Hanoi
Sofitel Metropole Legend Hanoi
Accor Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi
Sofitel Legend Metropole Hanoi Hotel
Hanoi Sofitel
Sofitel Legend Metropole Hanoi Hotel
Sofitel Legend Metropole Hanoi Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Sofitel Legend Metropole Hanoi and receive a full refund?
Yes, Sofitel Legend Metropole Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Legend Metropole Hanoi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Legend Metropole Hanoi?
As of 22 Oct 2020, prices found for a 1-night stay for 2 adults at Sofitel Legend Metropole Hanoi on 6 Nov 2020 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Legend Metropole Hanoi have a pool?
Yes, this property has an outdoor pool.
Is Sofitel Legend Metropole Hanoi pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Sofitel Legend Metropole Hanoi?
Check-in begins at 2 PM.
What time is check-out at Sofitel Legend Metropole Hanoi?
Checkout is at noon.
Does Sofitel Legend Metropole Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 100 per vehicle, one-way, applies.
Where is Sofitel Legend Metropole Hanoi located?
This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Hoan Kiem Lake and Hanoi Opera House. Ngoc Son Temple and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 23 minutes by foot and Hanoi Long Bien Station is 25 minutes.
4.8
Exceptional
5 - Excellent
847
4 - Good
111
3 - Okay
24
2 - Poor
8
1 - Terrible
5

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all I can say, will come back again , thanks
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
I arrived at 2:00 AM and found the hotel closed because of a suspected virus case. They took me to a hotel around the corner. It was OK but a lesser hotel. They had no control and it was not their fault. However, there was and has been no offers of any compensation. After going to Hot An we returned and booked a night again in the Metropol. The facilities and dining options were great. However we were informed breakfast would be an additional $35 each. At the price we paid that was an unexpected surprise. Hotels in Hanoi at a third of the price include great breakfasts. Because museums had been closed earlier we asked the concierge desk if they were reopened. They said yes. We went out and found them all closed. They should have known.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in this dirty town. Food was ok. Staff very helpful and pleasant. Hotel is a gem. Lovely comfortable room. Great choice.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first stay in Vietnam: posh comfortable digs, gorgeous patio and pool, great location, excellent food.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Probably the best hotel in Hanoi. Great service, great room and fantastic restaurants.
Stayed 4 nights in Jan 2020

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