In addition to a full-service spa, Pan Pacific Hanoi features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.
Event facilities measuring 13143 square feet (1221 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in 2014.
Pan Pacific Hanoi has designated areas for smoking.