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Expedia-Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
One Bedroom Executive Serviced Suites
60 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premier Suite
1 King Bed
Room sleeps 3 guests
(up to 3 children)
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Executive Suite
1 King Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Club Room, 1 King Bed
Room with view
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room Lake View, 1 King Bed
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Two Bedroom Premier Serviced Suites
Room with view
90 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Single Beds
Room with view
35 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Studio Suite, 1 King Bed
40 square metres
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 Extra large Double Bed
Room with view
35 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
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Pacific Club, 2 Single Beds
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Two Bedroom Executive Serviced Suites
Room with view
90 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum

Popular property highlights

Free valet parking
Free WiFi
Indoor pool
Business centre
Laundry facilities

Location

This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of West Lake, Ho Chi Minh Mausoleum, and Dong Xuan Market. Hanoi Old City Gate and Thang Long Water Puppet Theatre are also within 2 mi (3 km). Hanoi Long Bien Station is 22 minutes by foot.

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café.

Room Amenities

All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Library
  • Lift
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Express check-out
  • Year Built – 1998
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1221
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 13143
  • Snack bar/deli
  • Conference centre
  • Designated smoking areas
  • Shopping on site
  • Ballroom
  • Laundry facilities
  • Total number of rooms - 273
  • 24-hour fitness facilities
  • Number of floors - 20
  • Wedding services
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • Japanese
  • Chinese
  • Vietnamese
  • Korean

Parking

Free self parking , Free valet parking

Room Amenities

Pan Pacific Hanoi offers 273 forms of air-conditioned accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Slippers

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Pacifica – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Ming – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Song Hong Bar – This lobby lounge specialises in international cuisine and serves lunch and light fare. Open daily.

Summit Lounge – This rooftop bar specialises in international cuisine. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.

Pets

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sofitel Plaza Hanoi Hotel
  • Pan Pacific Hanoi Hotel
  • Hanoi Sofitel
  • Sofitel Hanoi
  • Accor Plaza Hanoi
  • Sofitel Plaza Hanoi Hotel Hanoi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets or service animals are allowed at this property.

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